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Bullying Workshop

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A half day workshop on Workplace Bullying

A half day workshop on Workplace Bullying

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  • Unfortunately, some people don't; need management, they need therapy! Not all bullying problems are resolvable - and the more senior the person is the less likely it is that s/he will change. It may take a lawsuit before the bully realizes that the behavior is unacceptable.
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  • What if the Bully is the Top Management i.e. the number one person in the company ? Talking to HR or supervisor definitely couldn't do any help, could it ?
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  • Bullying tears down a child's confidence and peace of mind, interfering with everything from engagement with school to relationships with family. As a parent or caregiver, you can use stories to help your child learn how to respond to bullies in healthy ways.As a way of helping everyone especially the parents, who still find it quite hard to manage issues like this, I found this great application which featured a safety app which gets me connected to a Safety Network or escalate my call to the nearest 911 when needed, it has other cool features that are helpful for your kids with just a press of a Panic Button. #SafekidZone, Check it here: http://bit.ly/Zj
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  • Very informative and should not be ignored. All serious organisations should adopt policies against bullying.
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  • 1. HiddenHarassment – Preventing Workplace Bullying
    Creating a Civil Workplace
    Pitsel & Associates Ltd.
  • 2. Workshop Outline
    Introduction
    What is Bullying
    Bullying Tactics
    Effects of Bullying on the Victim, Bully, Corporation
    Pitsel & Associates Ltd.
  • 3. Mobbing
    What bullying is NOT
    Corporate Policy
    Cases
    Action Plan
    Pitsel & Associates Ltd.
  • 4. Our Process Today
    Pitsel & Associates Ltd.
    Pair
    Share
    Think
  • 5. T.P.S.#1
    Incivility, Harassment, Lack of Respect, Bullying, Mobbing
    Are these the same or different?
    Pitsel & Associates Ltd.
  • 6. T.P.S.#2
    2. How would you define workplace bullying?
    Pitsel & Associates Ltd.
  • 7. Bullying Behavior
    The behaviors are repetitive;
    The behaviors are hostile and unwanted;
    The behaviors affect the person’s dignity or psychological integrity;
    The behaviors result in a harmful work environment.
    Pitsel & Associates Ltd.
  • 8. Top Ten from Namie
    Blame for errors
    Unreasonable job demands
    Criticism of ability
    Inconsistent compliance with rules
    Threatened job loss
    Pitsel & Associates Ltd.
  • 9. Insults and put-downs
    Discounting or denial of accomplishments
    Exclusion, icing-out
    Yelling, screaming
    Stealing credit
    Pitsel & Associates Ltd.
  • 10. Stand by Shooting -Mobbing
    Bullies require an audience, and a silent audience, for the bully, is tacit approval of the behavior. Those watching, without overt involvement, are silently applauding and cheering the bully.
    Pitsel & Associates Ltd.
  • 11. Standby Shooting (continued)
    While watching (and doing nothing) is a passive form of involvement, it made lead to an active group form of bullying called “Mobbing”
    Mobbing is the “ganging up” by co-workers, subordinates or superiors to fire someone in the workplace through rumor, innuendo, intimidation, humiliation, discrediting and isolation.
    Is it serious? In Sweden it is estimated that 10% to 20% of suicides are a result of workplace mobbing.
    Pitsel & Associates Ltd.
  • 12. Effect of Bullying on the Target
    • Feeling of helplessness, covered by denial
    • 13. “Abused spouse syndrome”
    • 14. Memory loss
    • 15. Heart disease and stroke
    • 16. Nightmares
    • 17. Greater susceptibility to alcoholism
    Pitsel & Associates Ltd.
  • 18. Pitsel & Associates Ltd.
  • 26. Effect on the Bully
    Having the reputation of a bully;
    Lack of workplace cooperation;
    May be seen as a liability in a team orientated workplace;
    Is avoided or shunned by colleagues;
    Deliberately isolated, affecting career advancement;
    Pitsel & Associates Ltd.
  • 27. Reputation of having little or no “people skills”;
    Named as a defendant in a harassment suit, and as such be deemed a liability to the corporation;
    Viewed as a liability due to causing a high staff turnover:
    Target of “compliant sabotage”
    Pitsel & Associates Ltd.
  • 28. Effect of Bullying on the Corporation
    The most obvious costs are with respect to Turnover. Staff turnover costs can be as much as 150% of a person’s annual salary. These costs may or may not include the following:
    decreased productivity – anywhere between 10% and 50%;
    Lost investment in training;
    Administrative set up;
    Pitsel & Associates Ltd.
  • 29. recruitment costs;
    new employee’s induction into the business culture;
    management downtime in interviewing candidates;
    legal fees and severance commitments;
    potential litigation over reasons for leaving, e.g. bullying/mobbing allegations, constructive dismissal allegations.
    Pitsel & Associates Ltd.
  • 30. Intangible Costs
    Organization’s reputation tarnished;
    Poor public relations as a result of staff exodus;
    Sabotage by fearful/resentful employees who don’t receive employer protection;
    Pitsel & Associates Ltd.
  • 31. Poor morale;
    Loss of desirable “Corporate culture;
    A toxic fearful work environment fueled by fear, not collaboration.
    Staff resistance to organization initiatives
    Pitsel & Associates Ltd.
  • 32. TPS # 3
    What Bullying is NOT
    What types of managerial actions or behaviours should NOT be considered as bullying?
    Pitsel & Associates Ltd.
  • 33. What is Not Bullying Behavior?
    All employers have a legal right to direct and control how work is done, and managers have a responsibility to monitor workflow and give feedback on performance.
    Pitsel & Associates Ltd.
  • 34. A manager/supervisor is generally not a bully when:
    Giving legitimate instructions and expecting them to be carried out;
    Setting high but attainable standards of performance;
    Criticizing work that is not up to agreed standards, and;
    Taking disciplinary action that conforms to fair public sector policy.
    Pitsel & Associates Ltd.
  • 35. TPS #4
    “What is the difference between being a “strong” manager and being a bully?
    Pitsel & Associates Ltd.
  • 36. TPS #5
    What do you believe would be the best way to increase civility and reduce bullying within the organization?
    Pitsel & Associates Ltd.
  • 37. A Policy Example
    Bullying in the workplace is repeated inappropriate behaviour conduced by one or more persons against another or others at the place or work and/or in the course of employment and which could reasonably be regarded as undermining the individual’s right to dignity at work.
    Pitsel & Associates Ltd.
  • 38. What to do
    Tell the individual to stop, or,
    Speak to your supervisor
    Speak to the Human Resources Manager
    Speak to Your Shop Steward
    Document (in writing) the incident(s) including time, place, those present who may have observed the incident, what you did, and what the other person said or did.
    Pitsel & Associates Ltd.
  • 39. CASES
    Pitsel & Associates Ltd.