Pindar Screen Pages E-consultancy Showcase May 2007

Founded 1836 FY 2006: £110m sales, £5m profit 2,000 employees Offices globally Three major businesses Pindar Set (Directories) Pindar Graphics (Print & Content) Alphagraphics (Digital & Print) Acquired Screen Pages 2006 Pindar at a glance

Founded 1836

FY 2006: £110m sales, £5m profit

2,000 employees

Offices globally

Three major businesses

Pindar Set (Directories)

Pindar Graphics (Print & Content)

Alphagraphics (Digital & Print)

Acquired Screen Pages 2006

Our vision menu Online Sales Direct mail Targeted catalogues Catalogue Sales Retail Point of Sale E- mail Selling is a multi-channel business Our vision is to provide end-to-end multi-channel sales & marketing services

Consumers shop across channels, increasingly Base: All Respondents (836, 813) Source: Royal Mail

Multi-channel customers spend more Source: USPS Store Internet Catalogue £spend p.a.

Emphasis on people and relationships core value: respect, understanding customer needs at the heart of the Pindar history Progressive track record of investing, bringing new technologies to our customers Capabilities wide range of expertise and experience working in an integrated way International business working across three continents Substantial resource outside the UK What is special about us?

Emphasis on people and relationships core value: respect, understanding customer needs at the heart of the Pindar history

Progressive track record of investing, bringing new technologies to our customers

Capabilities wide range of expertise and experience working in an integrated way

International business working across three continents

Substantial resource outside the UK

Pindar Screen Pages Fully managed, agency-style e-commerce and related services to online retailers. We help you build your online sales.

Fully managed, agency-style e-commerce and related services to online retailers.

We help you build your online sales.

Our customers Niche retailers & mail order companies Committed to increasing online sales Board level focus on website Require a fully managed, agency style service Up to £25m online sales per annum Up to 500,000 catalogues per annum

Niche retailers & mail order companies

Committed to increasing online sales

Board level focus on website

Require a fully managed, agency style service

Up to £25m online sales per annum

Up to 500,000 catalogues per annum

Clients

Credentials 100 shopping websites since 2000 35 professional staff (Surrey & Bangalore) 70 active clients First class operations: 99.99% available One website updated every hour Approach £100m sales per annum Part of the Pindar Group

100 shopping websites since 2000

35 professional staff (Surrey & Bangalore)

70 active clients

First class operations: 99.99% available

One website updated every hour

Approach £100m sales per annum

Part of the Pindar Group

Our e-commerce ecosystem Account Management Project management and delivery services Offshore teams 24*7 operations Web channel Analysis Photography Design Bind & mail Partnerships and integrated services Digital services Design Multi-channel Marketing Print

What kind of websites Merchandising High conversion Streamlined checkouts Innovative Content-managed Easily navigated and searched Strong marketing platform Well built for Google Strong design Great images Integrated Fully bespoke Analytics Personalised Targeted

What we deliver Design Analysis and specification Project management Development and build Search engine optimisation Integrate Train

Design

Analysis and specification

Project management

Development and build

Search engine optimisation

Integrate

Train

When you’re live PR Hosting Monitoring Staging Reporting Updates Technical support Account management Marketing advice Analysis and consultancy

PR

Hosting

Monitoring

Staging

Reporting

Updates

Technical support

Account management

Marketing advice

Analysis and consultancy

Integrated photography services End-to-end digital photography & proofing Capacity for product storage Optimised for e-commerce & catalogue work

End-to-end digital photography & proofing

Capacity for product storage

Optimised for e-commerce & catalogue work

Catalogue design & print

Personalised multi-channel marketing

Who do we partner with? Email marketing Responsys Imaging & clickable catalogues RichFX PCI security One-SEC Payments Protx Split testing Offermatica Reviews Bazaarvoice Surveys Clicktools Guided search Celebros Address management QAS Back office MNP Online advertising Receptional, Web Diversity Ecommerce & database Microsoft Hosting NTT Service Partner

Why Screen Pages? Online retail focus and track record Best practice e-commerce agency “ Best of breed” partnerships Strong client base and ongoing client relationships (decades!) Agency, end-to-end technical & marketing approach Cultural and organisational profile Part of Pindar with access to many related services

Online retail focus and track record

Best practice e-commerce agency

“ Best of breed” partnerships

Strong client base and ongoing client relationships (decades!)

Agency, end-to-end technical & marketing approach

Cultural and organisational profile

Part of Pindar with access to many related services

Conclusion Any questions? Contact information: w: www.screenpages.com t: 01932-359 160 e: [email_address]

Any questions?

Contact information:

w: www.screenpages.com

t: 01932-359 160

e: [email_address]