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PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
PWD 2012 Rate Hearing
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PWD 2012 Rate Hearing

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  1. Philadelphia Water DepartmentProposed Rate IncreasesPHOTO: RANDY CALDERONE
  2. PWD RATES PROCESS Goals: • Open and transparent public process. • Raising rates are a last resort. IMAGE Public meeting (any will do!) • Gradual rate adjustments. • Predictable rates for customers. • A strong connection between costs and services. •Meeting expectations of our customers and regulatorsPhiladelphia Water Department
  3. TRANSPARENT PUBLIC PROCESS Process: • Rate changes are a highly regulated, very public process • The Mayor, City Council President, and City Controller appoint a Hearing Officer to oversee the rate process and a Public Advocate to challenge the rate increase. • The Hearing Officer recommends a rate change at the conclusion of a series of technical and public hearings.Philadelphia Water Department
  4. SYSTEM OVERVIEW 3 drinking water plants 18 3 wastewater plants 25+ pump stations 18 reservoirs 5 water storage tanks 25+Philadelphia Water Department
  5. SYSTEM OVERVIEWOn the street and under your feet: • Over 6,000 miles of pipes • 3,500 miles of sewer • 3,000 miles of water main • 25,234 hydrants • 92,430 manholesPhiladelphia Water Department
  6. PROPOSED RATES • $316 million increase needed over the next four fiscal years Even with this increase, • Residential customers will PWD’s rates are substantially see an average annual less – often ½ to 1/3 of the increase of $4.10 on their cost that our suburban monthly bill over the next neighbors are paying for their four years which is water and sewer utilities equivalent to an average annual increase of 6.5%Philadelphia Water Department
  7. WHEN WILL RATES CHANGE? Additional Percentage Effective Date Total Monthly Bill Monthly Charge Increase Oct. 1, 2012 $ 60.95 $ 3.52 6.1 % July 1, 2013 $ 64.71 $ 3.76 6.2 % July 1, 2014 $ 69.07 $ 4.36 6.7 % July 1, 2015 $ 73.82 $ 4.75 6.9 %Philadelphia Water Department
  8. HOW DOES PHILADELPHIA COMPARE REGIONALLY? Water Provider Monthly Water Bill Pennsylvania American Water $ 54.60 Aqua Pennsylvania $ 53.61 New Jersey American Water $ 35.59 Trenton $ 28.11 Doylestown Township $ 27.98 Philadelphia Water Dept. $ 26.08 North Penn Water Authority $ 22.59 North Wales Water Authority $ 20.16Philadelphia Water Department
  9. WHAT DO THESE CHARGES PAY FOR TODAY?Philadelphia Water Department
  10. WHAT DO THESE CHARGES PAY FOR TODAY?On average, your bill pays for 150 gallons of water a day. That’senough for: 3 showers 15 flushes 1 dishwasher load 3 gallons of drinking water 10 faucet uses (to shave, wash face, hands, brush teeth)Philadelphia Water Department
  11. INVESTING IN THE FUTURE Picture of Water WorksPhiladelphia’s water department was the first InAmerica to supply an entire city with drinking water.The Fairmount Water Works served as a model formore than 30 other American water delivery systems.Philadelphia Water Department
  12. MINIMIZING COMBINED SEWER OVERFLOWS (CSOS) A tenth of an inch of rain can cause raw sewage to spill into our waterways. Regulations require PWD to eliminate these overflows. PWD is investing in many changes to fix this problem. These changes are outlined in the Green City, Clean Waters Plan.Waste water from your home andrainwater from the street go to thesame pipe in some portions of the city.Philadelphia Water Department
  13. RESIDENTIAL PROGRAMS: SENIOR CITIZEN DISCOUNT Senior Citizen Discount - A 25 percent discount is provided for senior citizens 65 years of age or older, with a total household income of $30,500/year. - Administered by the Water Revenue Bureau. - Provided discounts to 21,878 seniors in FY11 at a total cost of $2,623,696.Philadelphia Water Department
  14. RESIDENTIAL PROGRAMS: HELP Homeowners Emergency Loan Program (HELP) • To apply for a loan or to find out more about HELP, please call (215) 685-4901. The Philadelphia Water Department administers the Homeowners Emergency Loan Program (HELP), an interest-free, installment-payment loan program for water service line and/or sewer lateral repairs. To be eligible for HELP: - The applicant must be the homeowner of record and reside at the property, - The property must have received a Notice of Defect (NOD) issued by PWD, - The property must be listed as a residential or mixed residential/commercial property, - The property must have an operable water meter, - The property cannot have more than four (4) units, and - The water bill and/or any payment agreements must be current. All repair costs and fees borrowed must be repaid to the City of Philadelphia. Applicants requesting loans will complete an application over the phone by calling (215) 685-4901.Philadelphia Water Department
  15. RESIDENTIAL PROGRAMS: WRAP Water Revenue Assistance Program • Grants of up to $500 on water bills • Available to prevent water shut off for low income customers • Assists customers in obtaining federal energy assistance • Administered by Water Revenue Bureau • In FY 2011, WRAP provided grants to 9,207 customers at a total cost of $1,054,098. • Level of assistance based on: • Water usage • Ability to pay current water and sewer bills • Status as a property owner, tenant or occupant.Philadelphia Water Department
  16. RESIDENTIAL PROGRAMS: RAIN BARRELS • PWD provides free rain barrels through rain barrel workshops with ECA. • Residents sign up for workshops online. • ECA contractors install the rain barrels • Does not lower water bill, but excellent way to get involved and help manage Philadelphia stormwaterPhiladelphia Water Department
  17. RESIDENTIAL PROGRAMS: RAIN CHECK Rain Garden Homeowner Pilot Program: • Get residents involved in managing Yard Tree stormwater • PWD will help pay for the installation of “Green Tools” on private homes. • 250 participants in 10 neighborhoods De-Paving • If successful, PWD will expand the program. Downspout Pervious PlanterPhiladelphia Water Department Pavers
  18. RESIDENTIAL PROGRAMS: TRIPLE BOTTOM LINESocial Benefits Economic Benefits Recreation Property Values Aesthetics Job creation Public Health Competitive city Equity Environmental Benefits Fishable, swimmable Habitat enhancement Air Quality Energy Savings Carbon FootprintPhiladelphia Water Department
  19. WHAT WILL MY BILL LOOK LIKE? Usage charge : amount of water you use Service charge : metering, billing collecting Stormwater charge : collection and treatment of rainwater running off your propertyPhiladelphia Water Department
  20. SERIES OF PUBLIC MEETINGSWhen: Monday, July 9, 2012, 10:00 a.m. ‐ 12:00 noonWhere: Philadelphia Senior Center 509 S. Broad Street Philadelphia, PA 19147When: Tuesday, July 10, 2012, 6:00 ‐ 8:00 p.m.Where: Roxborough Memorial Hospital, Wolcoff Auditorium 5800 Ridge Avenue Philadelphia, PA 19128When: Thursday, July 12, 2012, 6:00 ‐ 8:00 p.m.Where: Holy Family University, Campus Center Conference Room 115 9801 Frankford Avenue Philadelphia, PA 19114When: Monday, July 16, 2012, 6:30 ‐ 8:30 p.m.Where: YMCA North Philadelphia 1400 N. Broad Street (Broad and Master Sts) Philadelphia, PA 19121When: Tuesday, July 17, 2012, 6:30 ‐ 8:30 p.m.Where: White Rock Baptist Church 5240 Chestnut Street Philadelphia, PA 19139cPhiladelphia Water Department
  21. MORE INFORMATION Visit us on line at: www.phillywatersheds.org/ratesPhiladelphia Water Department
  22. Thank YouPHOTO: RANDY CALDERONE

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