Selected slides from a talk I gave in Manchester around Low Carbon Economy and Business, particulary. .
My central themes were around the macro environment pushing low-carbon business to the bottom of the to-do list and the cultural barriers that you can hit when looking for behavioural changes.
Have added some top tips and learning at the end.
Please note that slide 2 has a profanity on it. I use this for impact, please turn away if you are easily offended!
3. Story 1 “ ..the Battle for T.A.T…” Time. Attention. Trust.
4. Deadlines, people problems, home problems,no time, constant interruptions, dog puked on the sofa, flights delayed, laptops crashed, working late, sigh, recession, credit crunch.. “ Oh and would you mind awfully doing your bit for the environment?...”
5. The Here and NOW Survival Happy to be in a job Hanging on to a pension Waiting for the double dip
6. Why should I? WII-FM? Whose controlling the big picture? Can “I” really make a difference?
7. The Big Questions What is Greater Manchester trying to be? – First? Biggest? Best? Lowest? How will it add value to my business in the City Region – Costs? Profits? Customers? Competitiveness?
12. Top 10 Tips 1.Let people work from home more. 2. Switch your stuff off. 3. Re-cycle at work. 4. Make changes in your own personal consumption. 5. Switch energy suppliers.
13. Top 10 Tips (cont…) 6. Put PIR sensors on your lights. 7. Incentivise your car fleet. 8. Introduce a cycle to work scheme. 9. Print on both sides of the paper. 10. Take the train more/use digital means of communication where appropriate.
14.
15. My Advice 1. Leaders have to lead. 2. Sustainability Explainability. 3. Make it Easy. 4. Quick wins first (a bit at a time). 5. Don’t wait for others. 6. Search for financial benefits.
16. Exec Summary – Twitter Style “ ..If you don’t do it, you might not win as many deals, customers, staff or friends as you do now..” #environment #csr
17. and if it’s not for you… Customers love to pick the bones over a carcass….
18. Read my blog – www.philjones.biz Follow me on Twitter - @philjones40
Editor's Notes
In order to achieve these company targets each department makes its own contribution by setting objectives that are relevant to it’s operation. For example, in the Business Management team they will be working towards a DSO (Days Sales Outstanding) of 20 days, which means keeping tight control on how much our customers owe us at any one time, ensuring we have sufficient cash flow for the business to operate efficiently. In a business where the industry average DSO is 45 to 60 days, this is just one demonstration of our financial excellence. In the call centre, where waiting times are important to satisfy our customers, the target will be a telephone answer rate of greater than 95% - and with an average of 480 calls coming into us each day, this will be evidence of our commitment to ethical excellence. And in the Operations areas we will be aiming for a 98% service level on all outbound deliveries, and with an average of 95,000 items handled each week, we can be proud of our operational excellence if we achieve this target. These and all of the other objectives and KPIs that apply to your department will be discussed with you, and a summary of progress will be published on Livewire in the coming months.