PnA (Interacts with WFM, ADM-EM, Create Internal
OSM SOM Wireline Scenario (Type: PPT, Total Page: 44)
The below diagram depicts the proposed SOMF solution and its integration with external systems. In the Genesis R1.1 OS
M SOMF will be introduced as a new service order management platform for fixed line services which will eventually repl
ace NeOSS-SO which is the mainstay order management system in the AS-IS OSS landscape. NeOSS fulfillment systems (
SO, ADM EM) will be transformed in to SOMF and PnA as part of the OSS transformation.
In Oracle terms, The SOMF plays the role of the Service Order Management to fulfill the customer services. It decompose
s and orchestrates the service/technical orders received from various CRM systems for PSTN, Internet, IPTV, SoIP, WiFi and
WiBRO services. The solution has been designed to handle all types of order types as dictated by the business. Besides di
screte service orders, SOMF also handles bundled (PSTN + Internet) and complex orders (example: Relocate + Reconnect)
originating from various CRM systems..