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Non violent communication

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Introduction to non-violent communication

Introduction to non-violent communication


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  • 1. NON-VIOLENTCOMMUNICATIONPhil Adams
  • 2. Empathetically listening to: Observations Feelings Needs Requests Niclindh on Flickr
  • 3. Honestly expressing: Observations Feelings Needs Requests {studiobeerhorst}-bbmarie on Flickr
  • 4. For and Against For  Compassion Against  fear,  guilt,  shame,  blame, coercion, LWPrencipe on Flickr   threat or  justification for punishment.
  • 5. Skills 1: Observation  Differentiating observation from evaluation, being able to carefully observe what is happening free of evaluation, and to specify behavioursAMP Alex on Flickr and conditions that are affecting us.
  • 6. Skills 2: Identifying feelingsDifferentiating feeling from thinking, being able to identify and express internal feeling states in a way that does not imply judgment, criticism, or Xomiele on Flickr blame/punishment.
  • 7. Skills 3: Recognising needs  Connecting with the universal human needs/values (e.g. sustenance, trust, understanding) in us that are being met or not met in relation to what is happening and how we are feeling. Xomiele on Flickr
  • 8. Skills 4: Making requestsRequesting what we would like in a way that clearly and specifically states what we do want (rather than what we don’t want), and that is truly a request and not a demand (i.e. attempting to motivate, however subtly, out of fear, guilt, shame, obligation, etc. U.S. Fish and Wildlife Service – rather than out of Northeast Region on Flickr willingness and compassionate giving).
  • 9. Should lead to: Respect Attentiveness and empathy Mutual desire to give from the heart Alasam on Flickr
  • 10. More details: Center for Nonviolent Communication http://www.cnvc.org/