Non violent communication

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Introduction to non-violent communication

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Non violent communication

  1. 1. NON-VIOLENTCOMMUNICATIONPhil Adams
  2. 2. Empathetically listening to: Observations Feelings Needs Requests Niclindh on Flickr
  3. 3. Honestly expressing: Observations Feelings Needs Requests {studiobeerhorst}-bbmarie on Flickr
  4. 4. For and Against For  Compassion Against  fear,  guilt,  shame,  blame, coercion, LWPrencipe on Flickr   threat or  justification for punishment.
  5. 5. Skills 1: Observation  Differentiating observation from evaluation, being able to carefully observe what is happening free of evaluation, and to specify behavioursAMP Alex on Flickr and conditions that are affecting us.
  6. 6. Skills 2: Identifying feelingsDifferentiating feeling from thinking, being able to identify and express internal feeling states in a way that does not imply judgment, criticism, or Xomiele on Flickr blame/punishment.
  7. 7. Skills 3: Recognising needs  Connecting with the universal human needs/values (e.g. sustenance, trust, understanding) in us that are being met or not met in relation to what is happening and how we are feeling. Xomiele on Flickr
  8. 8. Skills 4: Making requestsRequesting what we would like in a way that clearly and specifically states what we do want (rather than what we don’t want), and that is truly a request and not a demand (i.e. attempting to motivate, however subtly, out of fear, guilt, shame, obligation, etc. U.S. Fish and Wildlife Service – rather than out of Northeast Region on Flickr willingness and compassionate giving).
  9. 9. Should lead to: Respect Attentiveness and empathy Mutual desire to give from the heart Alasam on Flickr
  10. 10. More details: Center for Nonviolent Communication http://www.cnvc.org/

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