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New Ways Of Engaging With Users2003

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For a presentation that I'm giving at a staff conference.

For a presentation that I'm giving at a staff conference.

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  • 1. New ways of engaging with users Phil Bradley http://www.philb.com
  • 2.  
  • 3. What are the trends?
  • 4.  
  • 5.  
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  • 17.  
  • 18.  
  • 19. So...
    • We need to break the connection between the physical and the virtual
    • We must re-evaluate the ‘possessions’ element of what we do
    • We should view ‘engagement’ in a new light
  • 20. The website
  • 21.  
  • 22. Plugoo
  • 23. Gabbly Chat
  • 24. Meebo
  • 25. Facebook
    • #1 site in global minutes
    • 6B minutes spent on Facebook each day
    • 2B pieces of content shared each week
    • 2B photographs
  • 26.  
  • 27.  
  • 28.  
  • 29.  
  • 30. Ning
  • 31. YouTube
    • #2 site in global minutes
    • 1B+ video views each day
    • 20+ hours of video uploaded each minute
    • #2 global search engine
  • 32. Twitter
    • 5k tweets per second during peak times
    • Available via web, apps and SMS
    • 5 billion tweets
    • 1171% growth
  • 33. How can librarians use Twitter?
    • Allows you to keep in contact with colleagues, to see what they're doing, what their interests are, read their opinions/thoughts/ideas
  • 34.  
  • 35.
    • Keep informed about developments from publishers; both in terms of what they're publishing, but also events they're running
  • 36.
    • You can promote what your library service is doing. Attract new users, offer gifts or incentives, increase awareness and have fun!
  • 37.
    • Provide instant answers and point people in the right direction
  • 38.
    • Follow links to events, keep briefed on current affairs
  • 39.
    • Use Twitter as an RSS reader to keep up to date with blog entries
  • 40.
    • Share photographs quickly and easily, especially if using a smartphone
  • 41.
    • Ask questions using polls, Re-Tweet for maximum results
  • 42.
    • Keep involved with conferences even if you can’t attend them with 3 rd party sites
  • 43.
    • Add short (3 minute) audio posts using Audioboo and add in a photograph as well!
  • 44.
    • Broaden your knowledge of a subject by following the right people/organizations
  • 45.
    • Ask questions! Answer questions!
  • 46.
    • Find new people to follow using Twitter search or 3 rd party sites like WeFollow
  • 47.
    • Communicate more effectively
    • Discuss events as they happen
    • Send people Direct Messages
  • 48. Follow authors
  • 49. Follow dead people
  • 50. Flickr
  • 51.  
  • 52. Weblogs
  • 53.  
  • 54.  
  • 55. Communication - Podcasts
    • Provide access to audio content
    • Guides/tours around a library
    • Content that can’t easily be made available in other formats
    • Content that is accessible on the move
    • Not time or place dependent.
  • 56.  
  • 57. Home/Start pages
  • 58.  
  • 59. Slideshare.net
  • 60. Animoto
  • 61. Screentoaster
  • 62. PBworks
  • 63. Del.icio.us
  • 64. Wallwisher
  • 65. Glogster
  • 66. Wordle
  • 67. Google custom search
  • 68. Social Mention
  • 69. Whostalking?
  • 70. Collecta
  • 71.  
  • 72. With thanks:
    • http://www.flickr.com/photos/oubliette/22740518/ (J. W. Waterhouse's The Crystal Ball)
    • http://www.flickr.com/photos/seeminglee/3921035528/sizes/l/
    • http://www.flickr.com/photos/ronsho/466400479/
    • http://www.flickr.com/photos/joriel/2360038974/sizes/l/
    • http://www.flickr.com/photos/illustratedlibrarian/4103578979/sizes/m/

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