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Interne communicatiebijveranderingen INTUITIE OF STRATEGIE Materclass interne communicatie29 April 2011 www.primummobile.nl
“Mag ik jullie communicatiestrategie inzien?” 29 April 2011 www.primummobile.nl
De communicatiestrategie
“We hebben geen document dat communicatiestrategie heet.” 29 April 2011 www.primummobile.nl
“We zijn gewoon begonnen. Zonder communicatieplan.” 29 April 2011 www.primummobile.nl
“Als we al een communicatiestrategie hebben, dan hebben we die nog maar net.” 29 April 2011 www.primummobile.nl
“We hebben de strategie pas na de uitvoering bedacht.” 29 April 2011 www.primummobile.nl
Strategie-dimensies volgens Lewis (2007)  Positief - gebalanceerd Zenden - input Gericht - ongericht Focus op noodzaak - focus op ambitie 29 April 2011 www.primummobile.nl
Tjakkavsgenuanceerd
“Ik geloof niet dat er nadelen zijn. Dus we benadrukken de positieve kanten.” 29 April 2011 www.primummobile.nl
“Je kunt niet zeggen:  het wordt allemaal fantastisch, rete efficiënt, we gaan er hartstikke veel mee besparen en jullie werk wordt ook nog leuker.” 29 April 2011 www.primummobile.nl
“We zijn realistisch, dus onze boodschap isgebalanceerd.” 29 April 2011 www.primummobile.nl
29 April 2011 www.primummobile.nl Zendenvs input
“Je moet er als projectgroep tegen kunnen dat je de speelbal van bestuurders bent.” 29 April 2011 www.primummobile.nl
“We vragen om input om ze het gevoel te geven dat we ze serieus nemen.” 29 April 2011 www.primummobile.nl
“Natuurlijk hebben we een eigen agenda, maar we luisteren ook goed naar wat de stakeholders willen.” 29 April 2011 www.primummobile.nl
29 April 2011 www.primummobile.nl Gerichtvsongericht
“Het is zinloos om met elke stakeholdergroep een andere manier te communiceren.” 29 April 2011 www.primummobile.nl
“Verschillende projectleden koppelen anders terug naar verschillende stakeholdergroepen.” 29 April 2011 www.primummobile.nl
Ambitievsdwang
“We weten allemaal dat de overheid moet bezuinigingen.” 29 April 2011 www.primummobile.nl
“We praten niet meer over problemen, we praten over wat moet gebeuren.” 29 April 2011 www.primummobile.nl
“We gaan het niet mooier maken dan het is. We zeggen: jongens we doen het toch wel.” 29 April 2011 www.primummobile.nl
Strategischecommunicatiebijveranderingen VOLGENS LEWIS 29 April 2011 www.primummobile.nl
Lewis (2007) 29 April 2011 www.primummobile.nl
Vragenachteraf? anna.wamsteeker@primummobile.nl@annawamsteeker Primum Mobilé helptveranderendeorganisatiesdoelgerichttecommuniceren 29 April 2011 www.primummobile.nl Interim Management Organisatie- en communicatieadvies Onderzoek www.primummobile.nl

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Anna Wamsteeker over interne communicatie bij veranderingen