LOGODISCUSSTopic:How to deal with conflicts at workVietnam University of CommerceGroup: 8Class: 1314DNTH1611
LOGOBODYCAUSE AND EFFECT OF CONFLICT1FIVE TIPS ON DEALINGWITH CONFLICT AT WORK2
LOGOCAUSE AND EFFECTOF CONFLICTI. Causes of the conflict at work
LOGOCAUSE AND EFFECTOF CONFLICT Poor Communication:difference incommunicationstyles or a failure tocommunicate
LOGOCAUSE AND EFFECTOF CONFLICTDifference in Personalities: Different Values: a generational gap: Youngworkers may posse...
LOGOCAUSE AND EFFECTOF CONFLICT Competition: Competitionthat is not properly managedcan result in employeessabotaging or ...
LOGOII. Affect of conflict at workCAUSE AND EFFECTOF CONFLICT
LOGO Passive Aggressive Behaviors: In the workplace,passive aggressive behaviors such as tardiness,gossiping… may damage ...
LOGOCAUSE AND EFFECTOF CONFLICT Improve Future Communication : Conflict canbring group members together and help them lea...
LOGOFIVE TIPS ON DEALINGWITH CONFLICT ATWORK
LOGOI. Listen, listen, listen! Try to understand eachother One of the things that makes the value of life isto listen. T...
LOGO Do not pretend to listen but to listen really Listen actively and openly, instead of trying to winhisFIVE TIPS ON D...
LOGOII. Keep calm Maintain Remember that any conflict is meaningless Go elsewhere Control actions during anger Take a...
LOGOIII. Make sure everyone knows your opinions.FIVE TIPS ON DEALINGWITH CONFLICT ATWORK Presenting your ideas inshort an...
LOGO Never say ambiguous sentences. Using clearly words and familiar examples tolead into your opinions.FIVE TIPS ON DEA...
LOGOIV. Keep smiling. Using humor to solve problems. Do you know: “A smile can brighten the darkestday!” Humor can bring...
LOGOV. View conflict as opportunity Do you know a conflict with colleagues at workis not completely negative? When it’s ...
LOGO We can promote the development of theorganization.=> Since then, we can see a conflict at workcan also create opport...
LOGOThank youfor yourattention!
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How to deal with conflicts at work

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Transcript of "How to deal with conflicts at work"

  1. 1. LOGODISCUSSTopic:How to deal with conflicts at workVietnam University of CommerceGroup: 8Class: 1314DNTH1611
  2. 2. LOGOBODYCAUSE AND EFFECT OF CONFLICT1FIVE TIPS ON DEALINGWITH CONFLICT AT WORK2
  3. 3. LOGOCAUSE AND EFFECTOF CONFLICTI. Causes of the conflict at work
  4. 4. LOGOCAUSE AND EFFECTOF CONFLICT Poor Communication:difference incommunicationstyles or a failure tocommunicate
  5. 5. LOGOCAUSE AND EFFECTOF CONFLICTDifference in Personalities: Different Values: a generational gap: Youngworkers may possess different workplace valuesthan older workers
  6. 6. LOGOCAUSE AND EFFECTOF CONFLICT Competition: Competitionthat is not properly managedcan result in employeessabotaging or insulting oneanother, which creates a hostilework environment.
  7. 7. LOGOII. Affect of conflict at workCAUSE AND EFFECTOF CONFLICT
  8. 8. LOGO Passive Aggressive Behaviors: In the workplace,passive aggressive behaviors such as tardiness,gossiping… may damage the performances ofotherwise valued employees. Increased Employee Absenteeism ViolenceCAUSE AND EFFECTOF CONFLICT Inspire Creativity Conflict caninspire members to brainstorm ideas,while examining problems fromvarious perspectives.
  9. 9. LOGOCAUSE AND EFFECTOF CONFLICT Improve Future Communication : Conflict canbring group members together and help them learnmore about each other. Identify : New Members inspire often silentmembers to step up and demonstrate leadershipskills
  10. 10. LOGOFIVE TIPS ON DEALINGWITH CONFLICT ATWORK
  11. 11. LOGOI. Listen, listen, listen! Try to understand eachother One of the things that makes the value of life isto listen. This may be the key helps you can resolve thecontradictions in life in general, and in the job .FIVE TIPS ON DEALINGWITH CONFLICT ATWORK Do not give opinions when othersare talking and calm your opinion.
  12. 12. LOGO Do not pretend to listen but to listen really Listen actively and openly, instead of trying to winhisFIVE TIPS ON DEALINGWITH CONFLICT ATWORK If your colleagues have questionsfrankly, give them the opportunity tosay what was causing both confusion.
  13. 13. LOGOII. Keep calm Maintain Remember that any conflict is meaningless Go elsewhere Control actions during anger Take a deep breath Chill out Find a quiet placeFIVE TIPS ON DEALINGWITH CONFLICT ATWORK
  14. 14. LOGOIII. Make sure everyone knows your opinions.FIVE TIPS ON DEALINGWITH CONFLICT ATWORK Presenting your ideas inshort and easy to understandsentences.
  15. 15. LOGO Never say ambiguous sentences. Using clearly words and familiar examples tolead into your opinions.FIVE TIPS ON DEALINGWITH CONFLICT ATWORKApologize for your part in the conflict.Trying to see the problem in enemy’s eyes. Really apologize for your part. So it can go toan end in the friendliest way.
  16. 16. LOGOIV. Keep smiling. Using humor to solve problems. Do you know: “A smile can brighten the darkestday!” Humor can bring your troubles and moodinessaway.=> Keep calm, smile and be a humorist in theconflict.FIVE TIPS ON DEALINGWITH CONFLICT ATWORKRemember, your jokes is not for thesarcasm and make down people purpose. Cartoon humor to be helpful in solvingconflict in the workplace.
  17. 17. LOGOV. View conflict as opportunity Do you know a conflict with colleagues at workis not completely negative? When it’s too few disagreeable opinions, ownwork lacks of extraordinary ideas.FIVE TIPS ON DEALINGWITH CONFLICT ATWORK The conflicts can help you havemore creative ideas. The conflicts often serve catalystswhich encourage and offer us find outabout our differences in job.
  18. 18. LOGO We can promote the development of theorganization.=> Since then, we can see a conflict at workcan also create opportunities good work.FIVE TIPS ON DEALINGWITH CONFLICT ATWORK
  19. 19. LOGOThank youfor yourattention!
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