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  • 1. Trends in mobile phone usageOverview of Pew Internet Project ResearchFTC Debt Collection 2.0 WorkshopApril 28, 2011
  • 2. About the Pew Internet & American Life Project
    Funded by a grant from the Pew Charitable Trusts
    Part of the Pew Research Center, a non-partisan “fact tank” in Washington, DC
    Study of how technology is shaping society and individuals
    Provide high quality, objective data to thought leaders and policy makers
    Do not promote specific technologies or make policy recommendations
    Our research is based on nationally representative telephone surveys of:
    Adults 18+ (teens data based on 12-17 year olds)
    Drawn from dual-frame (landline + cell) samples
    4/28/2011
    2
    Mobile Phone Trends
  • 3. Cell ownership, 2004-2011
    4/28/2011
    3
    Mobile Phone Trends
  • 4. Cell ownership vs. other devices
    4/28/2011
    4
    Mobile Phone Trends
  • 5. Demographics of cell ownership
    Asian American: 90% (English-speaking only)
    4/28/2011
    5
    Mobile Phone Trends
  • 6. Mobile-only households and demographics (CDC data)
    High Wireless Substitution:
    Young adults (esp. those ages 24-29)
    Renters
    Low income (poverty line or below)
    Latino/Hispanic
    4/28/2011
    6
    Mobile Phone Trends
  • 7. Mobile-only households and geographic variation (CDC data)
    4/28/2011
    7
    Mobile Phone Trends
  • 8. High levels of non-voice activities among minority populations
    4/28/2011
    8
    Mobile Phone Trends
  • 9. Reasons for regularly calling/texting
    4/28/2011
    9
    Mobile Phone Trends
  • 10. Other cell phone behaviors
    4/28/2011
    10
    Mobile Phone Trends
  • 11. Attitudes towards cell phones
    4/28/2011
    11
    Mobile Phone Trends
  • 12. How hard to give up different devices
    4/28/2011
    12
    Mobile Phone Trends
  • 13. Open for comments/questions!
    name: Aaron Smith
    title: Senior Research Specialist
    email: asmith@pewinternet.org
    web: www.pewinternet.org
    twitter: @aaron_w_smith, @pew_internet
    4/28/2011
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    Mobile Phone Trends