the

Consumerization
Intranet
the

of
“The beginning is the most
important part of the work.”
~Plato
“I Can. I Will. I Did!”
~ Nike
“Life consists not in holding good cards,
but in playing those you hold well.”
~ Josh Billings
The

Intranet
“The value of an idea lies
in the using of it.”
~ Thomas A. Edison
“The details are not the details.
They make the design.”
~ Charles Eames
“The first person to tweet the
word abracadabra and
@mentions me,
receives
a gift.“
~ @MrPetrovic
[ “The best way to be boring is to leave nothing out.” ]
~ Voltaire
Consumerization?

“

[wikipedia]

The growing tendency for new information
technology to emerge first in the consumer
mark...
“Your father staff... was seduced by the Dark Side of the IT Force.”
~ original quote by Obi-Wan Kenobi


4I%
of mobile business users
have used a shadow IT
service like Dropbox,
Google Drive or
SkyDrive.
~ Harmon.ie
In SharePoint organizations,
these mobile business users waste:

$904,671,666
every year.

~ Harmon.ie

* Source: http://g...
Who is using “Shadow IT”?
Take your mobile
phone out of your
pockets.

1

Turn the screen of
you mobile phone
on.

2

Face...
“Failure is not fatal, but
failure to change might be.”
~ John Wooden
Video Clip: The Matrix: There is no Spoon
http://www.youtube.com/watch?v=uAXtO5dMqEI
The…

User

Video Clip: Angry Birds Star Wars II: Darth Maul Teaser Trailer
http://www.youtube.com/watch?v=cqtUATQzZyo
“An overflow of good converts to bad.”
~ William Shakespeare
“Lost time is never
found again.”

~ Benjamin Franklin
On the Intranet …

“You are not who you choose to be.”
~ @MrPetrovic
"If you do build a great experience,
customers tell each other. "
~ Jeff Bezos
identity

user centric
THE CONSUMERIZATION OF THE

INTRANET

user motivation
The…

Analytics
Who measures the traffic on the
public website?
Take your mobile
phone out of your
pockets.

1

Turn the screen of
you mob...
“Be nice to nerds. Chances are you'll end up working for one.”
~ Bill Gates
“Lost time is never
found again..”

~ Benjamin Franklin
#BIWUG

“I hear and I forget. I see and I
remember. I do and I understand.”
~ Confucius
Who measures the Intranet traffic
(as detailed as the Internet traffic)?
Take your mobile
phone out of your
pockets.

1

T...
“Many hands make light work.”
~ John Heywood
identity

user centric
THE CONSUMERIZATION OF THE

analytics

INTRANET

user motivation
What?

Gamification
“Facts do not cease to exist because they are ignored.”
~ Aldous Huxley
identity

user centric
gamification

THE CONSUMERIZATION OF THE

analytics

INTRANET

user motivation
The…

Devices Apps
&
Video Clip: Microsoft Windows Phone 7 - Funny Smartphone Addicts Commercial
http://www.youtube.com/watch?v=jdpQir1sqiQ
“May your life someday be as awesome as
you pretend it is on Facebook.”
~ Anonymous 
Who has a “mobile first” Intranet?
Take your mobile
phone out of your
pockets.

1

Turn the screen of
you mobile phone
on....
identity

user centric
gamification

THE CONSUMERIZATION OF THE

analytics

Apps
INTRANET

Mobile

devices

user motivatio...
The…

Services

“If you are not on the web, you will have
problems accessing services.”
~ Tim Berners-Lee
“We cannot accomplish all that we need to
do without working together.”
~ Bill Richardson
Video Clip: The Matrix Stockroom
http://www.youtube.com/watch?v=dzslA5chwDA
“Communication works for
those who work at it.”
~ John Powell
“If you can use a Web browser,
you can use Skype.”
~ Niklas Zennstrom
3

Time | Target | Ties
Time | Target | Ties
Time | Target | Ties
Time | Target | Ties
loosely coupled architecture

identity

communication
user centricsearch engine optimization
API

gamification

THE CONSUM...
The…

Smart Agents

“It can only be attributable
to human error. .”
~ HAL
Video Clip: Introducing Google Now
http://www.youtube.com/watch?v=pPqliPzHYyc
“As people are walking in the same
spot all the time, a path appears.”
~ John Locke
loosely coupled architecture

identity

communication
user centricsearch engine optimization
API

gamification

THE CONSUM...
“Good Artists Copy, Great Artists Steal.”
~ Pablo Picasso
loosely coupled architecture

identity

communication
user centricsearch engine optimization
API

gamification

THE CONSUM...
“Never was anything great
achieved without danger.”
~ N. Machiavelli
Video Clip: Google Analytics In Real Life - Landing Page Optimization
http://www.youtube.com/watch?v=N5WurXNec7E
Thank You
For up-to-date information on
“Enterprise Collaboration”
follow me on Twitter.
Peter van Hees
@MrPetrovic
Video Clip: Google Analytics In Real Life - Site Search
http://www.youtube.com/watch?v=cbtf1oyNg-8
Video Clip: Google Analytics In Real Life - Online Checkout
http://www.youtube.com/watch?v=3Sk7cOqB9Dk
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In the last few years, the world has truly become a very different place. The rabbit hole seems to have taken us to a point where technology is changing human behavior and vice versa (both in our private, and our professional life).

The converging forces that play an essential role in this (r)evolution are “social”, “mobile”, “cloud” and “information”. These are often referred to as the “Nexus of Forces”, a term coined by consultancy firm Gartner.

When considering innovation, organizations can’t ignore these new forces. In this presentation, I’ll present several concepts that will entwine in the future of your Intranet implementations…

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The consumerization of the intranet

  1. 1. the Consumerization Intranet the of
  2. 2. “The beginning is the most important part of the work.” ~Plato
  3. 3. “I Can. I Will. I Did!” ~ Nike
  4. 4. “Life consists not in holding good cards, but in playing those you hold well.” ~ Josh Billings
  5. 5. The Intranet
  6. 6. “The value of an idea lies in the using of it.” ~ Thomas A. Edison
  7. 7. “The details are not the details. They make the design.” ~ Charles Eames
  8. 8. “The first person to tweet the word abracadabra and @mentions me, receives a gift.“ ~ @MrPetrovic
  9. 9. [ “The best way to be boring is to leave nothing out.” ] ~ Voltaire
  10. 10. Consumerization? “ [wikipedia] The growing tendency for new information technology to emerge first in the consumer market and then spread into organizations. “ mobile social gamification devices devices
  11. 11. “Your father staff... was seduced by the Dark Side of the IT Force.” ~ original quote by Obi-Wan Kenobi
  12. 12.  4I% of mobile business users have used a shadow IT service like Dropbox, Google Drive or SkyDrive. ~ Harmon.ie
  13. 13. In SharePoint organizations, these mobile business users waste: $904,671,666 every year. ~ Harmon.ie * Source: http://goo.gl/1LG5Od
  14. 14. Who is using “Shadow IT”? Take your mobile phone out of your pockets. 1 Turn the screen of you mobile phone on. 2 Face the screen towards the Presenter. 3
  15. 15. “Failure is not fatal, but failure to change might be.” ~ John Wooden
  16. 16. Video Clip: The Matrix: There is no Spoon http://www.youtube.com/watch?v=uAXtO5dMqEI
  17. 17. The… User Video Clip: Angry Birds Star Wars II: Darth Maul Teaser Trailer http://www.youtube.com/watch?v=cqtUATQzZyo
  18. 18. “An overflow of good converts to bad.” ~ William Shakespeare
  19. 19. “Lost time is never found again.” ~ Benjamin Franklin
  20. 20. On the Intranet … “You are not who you choose to be.” ~ @MrPetrovic
  21. 21. "If you do build a great experience, customers tell each other. " ~ Jeff Bezos
  22. 22. identity user centric THE CONSUMERIZATION OF THE INTRANET user motivation
  23. 23. The… Analytics
  24. 24. Who measures the traffic on the public website? Take your mobile phone out of your pockets. 1 Turn the screen of you mobile phone on. 2 Face the screen towards the Presenter. 3
  25. 25. “Be nice to nerds. Chances are you'll end up working for one.” ~ Bill Gates
  26. 26. “Lost time is never found again..” ~ Benjamin Franklin
  27. 27. #BIWUG “I hear and I forget. I see and I remember. I do and I understand.” ~ Confucius
  28. 28. Who measures the Intranet traffic (as detailed as the Internet traffic)? Take your mobile phone out of your pockets. 1 Turn the screen of you mobile phone on. 2 Face the screen towards the Presenter. 3
  29. 29. “Many hands make light work.” ~ John Heywood
  30. 30. identity user centric THE CONSUMERIZATION OF THE analytics INTRANET user motivation
  31. 31. What? Gamification
  32. 32. “Facts do not cease to exist because they are ignored.” ~ Aldous Huxley
  33. 33. identity user centric gamification THE CONSUMERIZATION OF THE analytics INTRANET user motivation
  34. 34. The… Devices Apps &
  35. 35. Video Clip: Microsoft Windows Phone 7 - Funny Smartphone Addicts Commercial http://www.youtube.com/watch?v=jdpQir1sqiQ
  36. 36. “May your life someday be as awesome as you pretend it is on Facebook.” ~ Anonymous 
  37. 37. Who has a “mobile first” Intranet? Take your mobile phone out of your pockets. 1 Turn the screen of you mobile phone on. 2 Face the screen towards the Presenter. 3
  38. 38. identity user centric gamification THE CONSUMERIZATION OF THE analytics Apps INTRANET Mobile devices user motivation
  39. 39. The… Services “If you are not on the web, you will have problems accessing services.” ~ Tim Berners-Lee
  40. 40. “We cannot accomplish all that we need to do without working together.” ~ Bill Richardson
  41. 41. Video Clip: The Matrix Stockroom http://www.youtube.com/watch?v=dzslA5chwDA
  42. 42. “Communication works for those who work at it.” ~ John Powell
  43. 43. “If you can use a Web browser, you can use Skype.” ~ Niklas Zennstrom
  44. 44. 3 Time | Target | Ties
  45. 45. Time | Target | Ties
  46. 46. Time | Target | Ties
  47. 47. Time | Target | Ties
  48. 48. loosely coupled architecture identity communication user centricsearch engine optimization API gamification THE CONSUMERIZATION OF THE analytics Apps INTRANET Mobile devices user motivation collaboration
  49. 49. The… Smart Agents “It can only be attributable to human error. .” ~ HAL
  50. 50. Video Clip: Introducing Google Now http://www.youtube.com/watch?v=pPqliPzHYyc
  51. 51. “As people are walking in the same spot all the time, a path appears.” ~ John Locke
  52. 52. loosely coupled architecture identity communication user centricsearch engine optimization API gamification THE CONSUMERIZATION OF THE analytics Apps INTRANET Mobile devices user motivation smart agents collaboration
  53. 53. “Good Artists Copy, Great Artists Steal.” ~ Pablo Picasso
  54. 54. loosely coupled architecture identity communication user centricsearch engine optimization API gamification THE CONSUMERIZATION OF THE analytics Apps INTRANET Mobile devices user motivation smart agents collaboration
  55. 55. “Never was anything great achieved without danger.” ~ N. Machiavelli
  56. 56. Video Clip: Google Analytics In Real Life - Landing Page Optimization http://www.youtube.com/watch?v=N5WurXNec7E
  57. 57. Thank You For up-to-date information on “Enterprise Collaboration” follow me on Twitter. Peter van Hees @MrPetrovic
  58. 58. Video Clip: Google Analytics In Real Life - Site Search http://www.youtube.com/watch?v=cbtf1oyNg-8
  59. 59. Video Clip: Google Analytics In Real Life - Online Checkout http://www.youtube.com/watch?v=3Sk7cOqB9Dk
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