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A model to study the influence of team psychological safety and team learning on
team knowledge creation
Peter Cauwelier1, Vincient Ribiere, PhD2 and Alex Bennet, PhD2
peter.cauwelier@gmail.com

1

Bangkok University, Bangkok, Thailand
of Business, Bangkok, Thailand

2 IKI-SEA, School

TEAM LEARNING

“Team learning is a relatively permanent change in the team’s collective level of knowledge and skill produced by the
shared experience of the team members.” (Ellis in Breso et al, 2008:147)
Cognitive processes: new shared understandings that get stored and later retrieved (Goodman and Dabbish, 2011:388)
Social processes: interaction of learning processes at team and individual level (Stahl, 2000).
Team learning behaviors: ask for help, look for feedback, speak up about mistakes … (Edmondson, 1999; Cooke et al., 2012)
Team learning positively impacts task performance (Edmondson, 1999; Cooke et al., 2012)

Team
psychological
safety

Team
learning

Team
performance

Team Psychological Safety
= one of the 10 elements that positively impacts team
learning (Decuyper et al., 2010)
= a shared belief held by members of a team that the
team is safe for interpersonal risk taking (Edmondson, 1999)

(Edmondson, A. C. 1999)

TEAM KNOWLEDGE (static view Wildman et al., 2012)
Team knowledge is represented by team (or shared)
mental models (TMM) - about the task
- about the team

Knowledge from an individual is represented by
mental models (IMM) - about the task
- about the team
IMM

TMM

'

'

'
'
'

IMM

 
PROPOSED MODEL

Team
psychological
safety TPS

H0

2000, Koslowski and Ilgen, 2006, Van
den Bossche et al., 2010)

H2

Team
learning
TL

H1

Team

KNOWLEDGE
TK

H0 teams with higher TPS engage in more TL behavior
than teams with lower TPS
H1 teams with higher TL behavior create more TK
than teams with lower TL behavior
H2 teams with higher TPS create more TK than teams
with lower TPS

Initial TMM
team challenge
(learning experience)

'

A high level of “sharedness” of the mental
models positively
impacts team processes,
team performance and team
effectiveness (Mathieu et al.,




'



asking for help
looking for feedback
speaking up about mistakes
…

Knowledge created = changes in TMM
(task and team)

''
'
'



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Poster presented at the International Conference on Innovation and Entrepreneurship 2014

  • 1. A model to study the influence of team psychological safety and team learning on team knowledge creation Peter Cauwelier1, Vincient Ribiere, PhD2 and Alex Bennet, PhD2 peter.cauwelier@gmail.com 1 Bangkok University, Bangkok, Thailand of Business, Bangkok, Thailand 2 IKI-SEA, School TEAM LEARNING “Team learning is a relatively permanent change in the team’s collective level of knowledge and skill produced by the shared experience of the team members.” (Ellis in Breso et al, 2008:147) Cognitive processes: new shared understandings that get stored and later retrieved (Goodman and Dabbish, 2011:388) Social processes: interaction of learning processes at team and individual level (Stahl, 2000). Team learning behaviors: ask for help, look for feedback, speak up about mistakes … (Edmondson, 1999; Cooke et al., 2012) Team learning positively impacts task performance (Edmondson, 1999; Cooke et al., 2012) Team psychological safety Team learning Team performance Team Psychological Safety = one of the 10 elements that positively impacts team learning (Decuyper et al., 2010) = a shared belief held by members of a team that the team is safe for interpersonal risk taking (Edmondson, 1999) (Edmondson, A. C. 1999) TEAM KNOWLEDGE (static view Wildman et al., 2012) Team knowledge is represented by team (or shared) mental models (TMM) - about the task - about the team Knowledge from an individual is represented by mental models (IMM) - about the task - about the team IMM TMM ' ' ' ' ' IMM   PROPOSED MODEL Team psychological safety TPS H0 2000, Koslowski and Ilgen, 2006, Van den Bossche et al., 2010) H2 Team learning TL H1 Team KNOWLEDGE TK H0 teams with higher TPS engage in more TL behavior than teams with lower TPS H1 teams with higher TL behavior create more TK than teams with lower TL behavior H2 teams with higher TPS create more TK than teams with lower TPS Initial TMM team challenge (learning experience) ' A high level of “sharedness” of the mental models positively impacts team processes, team performance and team effectiveness (Mathieu et al.,    '  asking for help looking for feedback speaking up about mistakes … Knowledge created = changes in TMM (task and team) '' ' ' 