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A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
A Key Performance Indicators Framework For Higher Education Institutions
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A Key Performance Indicators Framework For Higher Education Institutions

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A presentation for the conference in Ravda - VANGUARD SCIENTIFIC INSTRUMENTS IN MANAGEMENT ‘2013.

A presentation for the conference in Ravda - VANGUARD SCIENTIFIC INSTRUMENTS IN MANAGEMENT ‘2013.

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  • 1. A KEY PERFORMANCE INDICATORS FRAMEWORK FOR HIGHER EDUCATION INSTITUTIONS PETROV,PETAR & KAMENOVA-TIMAREVA,MARINA VSIM 2013
  • 2. CONTENTS  The Problem  Why KPI?  The KPI Process  Examples of KPI in HEI
  • 3. CURRENT POSITION OF BULGARIAN HEI - NATIONAL RANKING № Country Score 1 United States 100.0 2 Sweden 85.2 3 Switzerland 81.6 37 Slovakia 47.9 38 Bulgaria 47.7 39 Romania 47.5 50 Indonesia 35.3 2013 Universitas 21 Ranking of National Higher Education Systems
  • 4. CURRENT POSITION OF BULGARIAN HEI - NATIONAL RANKING № Country Score 1 United States 100.0 2 Sweden 85.2 3 Switzerland 81.6 37 Slovakia 47.9 38 Bulgaria 47.7 39 Romania 47.5 50 Indonesia 35.3 2013 Universitas 21 Ranking of National Higher Education Systems
  • 5. CURRENT POSITION OF BULGARIAN HEI - INDIVIDUAL RANKING  TheTimes Higher Education World University Rankings 2012-2013 powered byThomson Reuters  NO!  QS World University Rankings 2013  No results found.  University Ranking by Academic Performance 2012  Only 3 Bulgarian universities out of 2000. Sofia University St Kliment Ohridski is 788.  Ranking Web of Universities 2013  Only 1 in top 2500. Sofia University St Kliment Ohridski is 610.
  • 6. ASKYOURSELF Do you want to be here:
  • 7. ASKYOURSELF Do you want to be here: OR Here:
  • 8. ASKYOURSELF Do you want to be here: OR Here: STRATEGY
  • 9. LET’S ASK OURSELFS A FEW OTHER QUESTIONS  Has my HEI a strategic plan at the organizational level?  …  Has my faculty a strategic plan?  …  Has my department a strategic plan?  …  If there are any, do all employees know the HEI’s strategic goals?  …  How do you achieve them?  …
  • 10. PERFORMANCE MEASURES  Critical Success Factors  Key Performance Indicators  Dashboards  Process Improvement Initiatives  Self-Assessment Award Models  TQM, etc.
  • 11. WHAT ARE KPIS?  Key performance indicators (KPIs) help an organization define and evaluate how successful it is, typically in terms of making progress toward its long-term organizational goals.
  • 12. STAKEHOLDERS OF A HEI Students and their families Schools Potential employers Public HEIs Private HEIs Lecturers HEI personnel Government Ministry of Education Scientific research institutions Employers’ organizations Media Professional associations Society
  • 13. KPI PROCESS Information • Internal • External Databases • Generation KPI • Calculation MIS • Users Goals Results
  • 14. KPI IN HEI – ACADEMIC PERSPECTIVE Student Success: Recruit, retain, graduate the best students • Freshman Inquiries • Freshman Applications • Freshman Enrolled • Top 10% Rank in Class • Degrees Conferred • 1-year Retention Rate • Graduation Quantitative Score Provide Quality Academic Programs and Support Services • Academic Support Spending per Student Headcount • Instructional Spending per Student Headcount • Student Participation in Study Abroad Attract and retain outstanding faculty/staff • Average Faculty Salary and Benefits • Employee Satisfaction • Number of Endowed chairs and professorships • Staff Turnover Rate
  • 15. KPI IN HEI – FINANCIAL PERSPECTIVE Optimize Expenditures • Administration Spending per Student • Departments exceeding budget • Complete all capital projects on-time Advancement and Endowment • Average Alumni Giving Rate • % of Campaign Goal Collected • Endowment per Student Headcount Remain Compliant • Audit Findings • Cost of compliance as % of budget • SafetyViolations • Time to close fiscal year
  • 16. KPI IN HEI – RESEARCH PERSPECTIVE Increase Funded Research • Contracts and Grants Funding Awarded • Number of Patents Issued • Proposal Success Rate • % of faculty staff participating in research projects Provide Adequate Research Facilities • New Lab space available for research • Laboratory Safety Violations • Laboratory equipment Increase Faculty Scholarly Activities • Members of National Academies • Number of publications or performances in national/international outlets • Number of citations
  • 17. KPI IN HEI – FACILITIES PERSPECTIVE Improve Campus Life • % of accommodated students • Campus Wireless Network Coverage Provide Adequate Teaching Facilities • # students per room • % of multimedia enabled rooms Support superior athletics • Graduation Rate for Freshman Student athletes • Sports equipment renewal Improve information resources • # of books and periodicals • # of online databases • # of software licences
  • 18. KPI IN HEI – SUSTAINABILITY PERSPECTIVE Support Integrity and Service to Community • Community Perception Survey Score • Funding for Public Services Initiatives • Student Awareness of Code of Ethics Promote and Enhance Sustainability • Reduce CO2 Emissions to Target • % Spend with "Sustainable" Vendors

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