Webinar: Gaining Control and Visibility of Your Virtualized Infrastructure


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With additional point tools for managing virtual components and new groups responsible for managing virtualized deployments, virtualization raises the complexity of data centers as well as can cause splintered visibility and control. These have in cases increased IT operating costs and have stalled virtualization deployment to around 30% of the available infrstructure. In Part III of its five-part webinar series Managing IT Operations in a Virtualized World, Pepperweed Consulting will discuss HP Software Operations Center tools that will give you a single view for controlling, maintaining, and operating your physical and virtual infrastructure.

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Webinar: Gaining Control and Visibility of Your Virtualized Infrastructure

  1. 1. Pepperweed Consulting An IT Integration Company Gaining Control & Visibility of your Virtualized Infrastructure Alex Ryals Chief Technology Officer Pepperweed Consulting September 15, 2010
  2. 2. The promise of virtualization Transform IT into an efficient and adaptive service provider Rigid  Siloed Manually assembled services Dynamic  Shared Transparently assembled services
  3. 3. Virtualization adoption is spiraling And it ’s changing the way your customers run their business Source: 202009 Virtual Machine installed base projected to grow by 11x Over half of all workloads will be deployed in virtual environments by 2012
  4. 4. Virtualization is the new data center Are you ready? How do I operationalize Virtualization? How do I scale my resources to achieve 100% Virtualization? It saves IT money but how does my LOB benefit ? What guarantee do I receive it will perform better than what I have now? What are the r isks? What knowledge am I missing to ensure success? Do I have the right combination of process, tools, and people? How do I know IT is ready to support my application? How do we drive significant CAPEX and OPEX savings without sacrificing agility? CIO Business viewpoint IT viewpoint Integrated physical and virtual service management is the answer!
  5. 5. Virtualization capability model <ul><li>Infrastructure consolidation </li></ul><ul><li>Improved server, storage, network usage </li></ul><ul><li>Lower power, cooling, floor space usage </li></ul><ul><li>Automation and standardization </li></ul><ul><li>IT agility—scale up/down faster with defined building blocks </li></ul><ul><li>Integrated physical and virtual management </li></ul><ul><li>Best-practices and automation across all silos </li></ul><ul><li>Business-ready management </li></ul><ul><li>Self-service portals with service catalog </li></ul><ul><li>Transparency across IT and cloud services </li></ul><ul><li>Automated demand—scaling up/down </li></ul><ul><li>Utility based pricing and chargebacks </li></ul>Adoption becoming more business-centric Capability phase Value to the enterprise
  6. 6. Today ’s virtualization reality <ul><ul><li>79% are deploying on a heterogeneous virtualization base </li></ul></ul><ul><ul><li>On average, companies have 11 different platforms, technologies, and vendors across heterogeneous hypervisors, storage, network, and clients </li></ul></ul><ul><ul><li>50% use only the management tools provided by software vendors </li></ul></ul><ul><ul><li>67% have multiple departments for delivery & support </li></ul></ul><ul><ul><li>34% say they don ’t have the skills they need </li></ul></ul><ul><ul><li>40% say they don ’t have the resources to implement or expand </li></ul></ul><ul><ul><li>Only 30% of companies are completely satisfied </li></ul></ul>Source: Virtualization and Management Trends, Forecasts, and Recommendations, Enterprise Management Associates Research Report, April 2008 DIVERSITY Difficult to deal with CONTROL Difficult to manage and MATURITY Unsure how to increase
  7. 7. Virtualization and HP Converged Management Compliance Data Protection Provisioning Availability and Performance Virtual Clients Applications Middleware Virtual Networks Virtual Servers Virtual Storage
  8. 8. HP Converged Monitoring Monitor service health across virtual & physical <ul><li>Key challenges </li></ul><ul><ul><li>Visibility across virtual and physical infrastructure </li></ul></ul><ul><ul><li>Virtualization tools not integrated into operational process </li></ul></ul><ul><ul><li>Legacy management tools that do not support virtualized environments </li></ul></ul><ul><li>What HP Business Service Management delivers </li></ul><ul><ul><li>Native discovery and dependence mapping of physical and virtual infrastructure with direct integration to VMWare Virtual Center </li></ul></ul><ul><ul><li>Monitor availability and performance of servers, network and application components </li></ul></ul><ul><ul><li>Easily retrieve metrics from all layers of the virtualization stack </li></ul></ul><ul><ul><li>Accurate and fast problem detection and isolation and application diagnostics </li></ul></ul>
  9. 9. HP Converged Monitoring Performance optimization for virtualized environments <ul><li>Key challenges </li></ul><ul><ul><li>Keeping mission-critical applications at peak performance in virtualized environments </li></ul></ul><ul><ul><li>Predicting system behavior and performance under stress conditions </li></ul></ul><ul><ul><li>Shorting time for incident diagnosis and resolution </li></ul></ul><ul><li>What HP Performance Center delivers </li></ul><ul><ul><li>End-to-end application stress testing in hybrid physical/virtual environments </li></ul></ul><ul><ul><li>Lowers the cost of distributed load testing </li></ul></ul><ul><ul><li>Web based management with 24x7 access to shared testing infrastructure </li></ul></ul><ul><ul><li>Quickly and accurately pinpoints the root cause of application performance problems </li></ul></ul>
  10. 10. Pepperweed Operate Evolution heterogeneous enterprise event management Probes Alerts and performance reports HP SiteScope server HP Operations Manager server HP Network Node Manager Other event mgmt tool (e.g. SCOM, vCenter) HP Operations Manager consoles xMatter ’s AlarmPoint (notification) HP Runtime Service Model (UCMDB)
  11. 11. Central, easy-to-use operator console <ul><li>Single console for consolidated infrastructure events </li></ul><ul><li>Service-based view of IT services and mapping of events to those services </li></ul><ul><li>Execution of tools and automation to manage the IT infrastructure </li></ul><ul><li>Real-time status of physical and virtual resources </li></ul>
  12. 12. HP Smart Plug-Ins extend Operations Manager capabilities beyond infrastructure Business application Operating system Database Internet infrastructure Out-of-the-box coverage for many IT components used to support heterogeneous business processes. Additional 3 rd parties SPIs are available from other partners
  13. 13. Best-in-class agent-based and agent-less operations management <ul><li>Consolidated operations </li></ul><ul><ul><li>Agent-based and agent-less monitoring managed from one central console </li></ul></ul><ul><li>Extended management footprint </li></ul><ul><ul><li>Agent-less capabilities for broader monitoring coverage and choice </li></ul></ul><ul><li>Tight integration </li></ul><ul><ul><li>Forwarding of SiteScope alerts into HP OM </li></ul></ul><ul><ul><li>SiteScope populates OM Service Map </li></ul></ul><ul><ul><li>HP OM launches SiteScope tools </li></ul></ul>Integration with HP SiteScope Systems with agent Systems without agent Sitescope Operations Manager Manage from a single OM enterprise console The industry ‘ s best combination of agent-based and agent-less management to better match your unique requirements
  14. 14. Integrated virtualization management <ul><li>Continuously monitor the virtual infrastructure, including parameters like: ESX Server swap space, disk space, host and guest physical resources </li></ul>Management of heterogeneous and virtualized platforms <ul><li>Automatic Service Map Discovery and Maintenance </li></ul><ul><li>Visualize your ESX Server and HyperV farms and their hosted virtual machines. </li></ul>Single, common management console for physical and virtual infrastructure
  15. 15. Centralized fault event processing <ul><li>no duplication of effort can see what the causal event is – whether real or virtual </li></ul>Operations Manager console Hypervisor VM VM web svr web svr Physical host 1 2 3 CPU overload VM CPU timeout 1 2 3
  16. 16. Centralized performance event processing <ul><li>fast resolution time get the performance area cause much faster – whether application, virtual, or physical </li></ul>hypervisor VM VM web svr web svr online checkin Operations Manager physical host
  17. 17. Topology Based Event Correlation (TBEC) Changes the way operators interact with the event stream <ul><li>Focus the right team on dealing with the event </li></ul><ul><li>Eliminate duplication of effort and chasing false leads. </li></ul>Cross domain issues manifest themselves with multiple events. If the system had the logic to separate out causes from symptoms, the event is immediately assigned to the right team that solves the problem and lets other groups focus on what matters to the business.
  18. 18. TBEC: Causes and Symptoms Pinpoint the cause - indication of causes and symptoms in browser Event Correlation is one of the big topics for 2010. The HP solution is unique and very effective as it operates on infrastructure and impacted business services in the UCMDB that are dynamically updated. Cause Cause and Symptom Symptom
  19. 19. TBEC: Do proper assignments of problems Cause Cause and Symptom Symptom Storage team needs to fix this, NOT the database or Employee Self Service Application specialists As soon as Storage experts works on his message, DB and app specialists see that someone is working on “their” events”
  20. 20. TBEC: Reduce event noise Minimize distraction from operations experts Reduction of events in browser: From three … … to one: filtered browser just shows the causes Simplified event view enables focus on what matters to the business
  21. 21. Proactive and real-time handling of incidents can drastically improve key IT business drivers Increase IT operations efficiency IDC White Paper Sponsored by HP, &quot;Determining the Return-on-Investment from deploying Consolidated Event and Performance Management “ & AlarmPoint Customer Analysis Cut downtime Achieve rapid ROI <ul><li>10.3 </li></ul>On Average Months Payback period on investment 17% IT support staff productivity 60% Increase in number of users supported per support engineer 34% reduction in downtime incidents 74% reduction in downtime business cost 85% reduction in response time 50% reduction in time to resolution
  22. 22. Gaining Control & Visibility of your Virtualized Infrastructure <ul><li>Its important to understand that virtualization is not going away as Gartner predicts a drastic increase over the next several years. </li></ul><ul><li>You need to develop a management strategy that encompasses both you virtual and physical infrastructure instead of silo ’ed solutions </li></ul><ul><li>The Pepperweed Operate Evolution solution combines a family of products which provide complete monitoring and management of your physical and virtual infrastructure along with common applications </li></ul><ul><li>With HP Operations Manager, you can correlate your events from the virtual and physical infrastructure based on your discovered topology to give you true root cause events so your operators work on the right problem s quickly </li></ul>
  23. 23. Pepperweed's Prescription for Operating a virtual/physical infrastructure <ul><li>Each “Evolution” powered solution is packaged to… </li></ul><ul><ul><li>Get you up and running fast </li></ul></ul><ul><ul><ul><ul><li>Prebuilt integrations and configurations </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Proven delivery steps and process </li></ul></ul></ul></ul><ul><ul><li>Lower project risks </li></ul></ul><ul><ul><ul><ul><li>Bring together all of the pieces into a single integrated architecture </li></ul></ul></ul></ul><ul><ul><li>Minimize implementation & upgrade cost </li></ul></ul><ul><ul><ul><ul><li>Milestone driven implementation </li></ul></ul></ul></ul><ul><ul><li>Drive faster organizational adoption </li></ul></ul><ul><ul><ul><ul><li>Integrated best practices and business processes </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Detailed training </li></ul></ul></ul></ul>Why is Discovery so important? DDMa DDMi Virtualization SPI Server Automation uCMDB Operations Manager Insight Orchestration SiteScope Service Mgr Release Ctrl HP Hardware Non-HP Hardware OMi Network Automation
  24. 24. Pepperweed is an IT Integration Company <ul><ul><li>HP Platinum Software partner </li></ul></ul><ul><ul><li>Largest provider of HP Software Support </li></ul></ul><ul><ul><li>14 years of experience in over 2500+ implementations </li></ul></ul><ul><ul><li>ITIL Foundation certified HP technical consultants </li></ul></ul><ul><ul><li>120 HP BTO software implementation/support certifications </li></ul></ul><ul><ul><li>Cover the complete range of IT disciplines </li></ul></ul><ul><ul><ul><ul><li>ITAM, ITSM, ESM, PPM, BSM, BSA </li></ul></ul></ul></ul><ul><li>Partners </li></ul><ul><li>HP BTO SW </li></ul><ul><li>VMware </li></ul><ul><li>xMatters (AlarmPoint) </li></ul><ul><li>KnowledgeBroker </li></ul><ul><li>Blue Elephant </li></ul><ul><li>Integrien </li></ul>Partner Technology <ul><li>Evolution IP </li></ul><ul><li>Delivery Kits </li></ul><ul><li>Custom Scripts </li></ul><ul><li>Integrations </li></ul><ul><li>Custom configurations </li></ul><ul><li>Best practices </li></ul><ul><li>Software </li></ul>Enrichment <ul><li>Services </li></ul><ul><li>Assessment </li></ul><ul><li>Design </li></ul><ul><li>Implementation </li></ul><ul><li>Integration </li></ul><ul><li>Testing </li></ul><ul><li>Training </li></ul><ul><li>Support </li></ul><ul><li>HP Level 1 & 2 Product Support </li></ul><ul><li>Expert Administration </li></ul><ul><li>Service Paks </li></ul>People Pepperweed BTO Evolution Solutions
  25. 25. <ul><li>Questions & Answers </li></ul>Next Webinar…. Deploying the Combined Virtual and Physical Infrastructure October 19, 2010 at 1pm EDT Check www.pepperweed.com for details.
  26. 26. Thank You For Your Participation Pepperweed Consulting 1603 Carmody Court Sewickley, PA 15143 E: info@pepperweed.com T: (888) 229-0145 F: (412) 291-3014 www.pepperweed.com http://twitter.com/PepperweedLLC
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