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Pentaho Webinar Series:

Changing the Game for ISVs
October 3, 2013

1

© 2013, Pentaho. All Rights Reserved. pentaho.com....
Advantages of Embedded Business Analytics
for Human Capital Management (HCM) Users
The Impact Embedded Analytics Can Make ...
About Pentaho
• Recognized leader in business analytics & data integration
• Subscription-based business model
• Achieved ...
Speakers

Kevin Dobbs, CEO, Montclare
Kevin is the founder and CEO of Montclare, a
leading advisory firm exclusively focus...
Leveraging Embedded Analytics
To Gain Advantage In The HCM Market
Kevin Dobbs, CEO

6

© 2013, Pentaho. All Rights Reserve...
HCM Market is Hot
HCM SaaS Market is Large and Continues Robust Growth

HCM market expected to
grow at a CAGR 8.1% to
more...
Adjacent Markets Are Also Growing
Talent Management
Payroll
Recruitment
Learning

Workday IPO
Jumps 72%
October 2012

SAP ...
The HCM Trends to Watch
Workday's Five HCM Mega Trends Driving SaaS Adoption
1. Globalization

4. Competition for Talent

...
The HCM Trends to Watch
Workday's Five HCM Mega Trends Driving SaaS Adoption
1. Globalization

4. Competition for Talent

...
Challenges to SaaS HCM Success
Common customer issues with all types of HCM,
Payroll and Talent Management products:
•
•

...
Challenges Facing SaaS Companies
Leveraging external R&D team for non-core technology
•
•

Commercialized open source prod...
Delivering a Superior HCM Customer Experience
Understanding the importance of adoption and consumption
Commitment
Internal...
Delivering a Superior HCM Customer Experience
Understanding the importance of adoption and consumption
Commitment
Internal...
Delivering a Superior HCM Customer Experience
Understanding the importance of adoption and consumption
Commitment
Internal...
Flexible Analytics Propel HCM SaaS Products
Increase Customer Adoption and Consumption

16

© 2013, Pentaho. All Rights Re...
Addressing HCM Adoption Challenges
Adding New HCM Capabilities Quickly
• Rate of change has increased and customers expect...
Poll
What types of Human Capital Management products
does your company use?
☐ Talent Management
☐ Recruiting

☐ Learning

...
Examples of OEM Products
SaaS Add-On market is growing

Security / SSO

Integration

Big Data

Social

Mobile

19

© 2013,...
Payroll Use Case
How Embedded Analytics Can Help
Payroll Administration
•
•

View user activity

•

Spot trends

•

Build ...
Recruiting Use Case
How Embedded Analytics Can Help
Sourcing and Recruiting
•

•

Identify trends of candidates and new hi...
Pay for Performance
How Embedded Analytics Can Help
Performance Management and Compensation
•
•

Detect patterns based on ...
Learn More About the SaaS Model and Market

Montclare is a leading provider of SaaS resources including research,
services...
HCM Customer Experiences
Janice D'Aloia, Vice President
Mo'mix Solutions

24

© 2013, Pentaho. All Rights Reserved. pentah...
About Mo'mix Solutions

Capturing Data. Delivering Intelligence.

25

© 2013, Pentaho. All Rights Reserved. pentaho.com. W...
About Mo'mix Solutions

Specialists in deploying both
ERP & Business Intelligence
Technology

Provider of
Performance Cent...
Mo'mix Performance Center

Secure

Enterprise
View
Across the
Organization

Cloud & SaaS

Mobile Access

27

© 2013, Penta...
How Mo'mix Leverages Pentaho

Key Challenge:
Mo'mix needed a robust and flexible architecture
for Performance Center Repor...
How Mo'mix Leverages Pentaho
Solution
Performance Center Decision Cubes for HCM
•
Pentaho BI Suite Enterprise Edition
–
–
...
Value of Embedded Pentaho
End-to-End BI Stack

Ease of Use

Supports Mo'mix Solutions' core
competencies with ERP Systems ...
Performance Center Business Benefits
Performance Center provides a single view of
Human Capital Management information
•

...
Performance Center Business Benefits
Performance Center Analytics
Can Spotlight Issues Before They Become Problems

•

Emp...
Performance Center Business Benefits
Workforce Planning
•
•
•
•

Large number of baby boomers leaving
workforce, taking va...
Performance Center Business Benefits
Become a More
Effective HR Leader
•
•

Back up HR actions with true
analysis of workf...
Q&A

35

© 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
Ben Hopkins, Product Marketing Mgr
bhopkins@pentaho.com

Janice D'Aloia, Vice President
jdaloia@momixsolutions.com

Tel. +...
Thank You
JOIN THE CONVERSATION. YOU CAN FIND US ON:

blog.pentaho.com
@Pentaho

37

Facebook.com/Pentaho
Pentaho Business...
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Embedded Analytics in Human Capital Management

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This slide deck discusses how providers of HCM applications embed analytics to improve the overall employee and manager experience.

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Transcript of "Embedded Analytics in Human Capital Management"

  1. 1. Pentaho Webinar Series: Changing the Game for ISVs October 3, 2013 1 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  2. 2. Advantages of Embedded Business Analytics for Human Capital Management (HCM) Users The Impact Embedded Analytics Can Make on Your Bottom-Line Presenters: Kevin Dobbs CEO, Montclare Janice D'Aloia Vice President, Mo'mix Solutions 3 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  3. 3. About Pentaho • Recognized leader in business analytics & data integration • Subscription-based business model • Achieved critical mass: • Over 1,200 commercial customers • Over 10,000 production deployments • Over 185 countries • Stewardship of most important open source analytics projects INDUSTRY RECOGNITION 4 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 OVER 160 PARTNERS GLOBALLY
  4. 4. Speakers Kevin Dobbs, CEO, Montclare Kevin is the founder and CEO of Montclare, a leading advisory firm exclusively focused on building profitable SaaS businesses. Janice is on the leadership team of Mo'mix Solutions, a Business Intelligence software provider and system integrator of Performance Center Cloud Business Intelligence. Kevin is an Oracle alumni who started his career working with industry icons Marc Benioff, Craig Conway and Tom Siebel. He also held executive management positions with Edify, Workscape, Kadiri and Workstream where he was responsible for developing each company's new SaaS products and businesses. Janice has over 25 years of experience in the field of ERP application software, consulting services, and business intelligence. She has broad experience in a variety of industries including government, education, transportation, retail, hospitality, and manufacturing. Her expertise includes business intelligence solutions, engagement and project management, business process improvement, and change management. Active in the SaaS community, Kevin is frequently a speaker at SaaS and Cloud Computing industry events. He has published many popular papers on building high value SaaS businesses and is the author of the Smart SaaS blog. 5 Janice D'Aloia, Mo'mix Solutions During her tenure at Oracle, her focus was specifically on HCM software solutions. Janice has worked with clients using a number of HCM software solutions, remains active in the user group community and is frequently called upon to offer expertise on HR Best Practices. © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  5. 5. Leveraging Embedded Analytics To Gain Advantage In The HCM Market Kevin Dobbs, CEO 6 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  6. 6. HCM Market is Hot HCM SaaS Market is Large and Continues Robust Growth HCM market expected to grow at a CAGR 8.1% to more than $11B by 2016 In 2012 SaaS market grew to $14.9B and is forecasted to be $23.1B by 2015 with a 17.4% CAGR More than 50% of HR managers polled in a recent Towers Watson survey are either currently using or plan to use SaaS solutions. Source: IDC, April 2013; Gartner, 2012 Towers Watson, 2012 7 Source: Gartner, March 2013 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  7. 7. Adjacent Markets Are Also Growing Talent Management Payroll Recruitment Learning Workday IPO Jumps 72% October 2012 SAP acquires SuccessFactors for $3.4B December 2011 Oracle Buys Taleo For $1.9B Halogen IPO Soars May 2013 February 2012 8 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 8
  8. 8. The HCM Trends to Watch Workday's Five HCM Mega Trends Driving SaaS Adoption 1. Globalization 4. Competition for Talent  Global consistency  Worker engagement  Local workforce strategies  Workforce development  Workforce intelligence  Talent mobility 2. Economic Uncertainty 5. Sustainability  On-demand workforce  Increased demand for data  Workforce productivity  Stakeholder attention  Targeted talent strategies  Employer branding 3. Technology Innovation  Mobile workforce  Web 2.0 usability  Rapid rate of change Many of these trends can be tied back to advanced analytics and Big Data Source: Workday, HR in the Cloud, 5 Mega Trends Driving SaaS Adoption, 2012 9 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  9. 9. The HCM Trends to Watch Workday's Five HCM Mega Trends Driving SaaS Adoption 1. Globalization 4. Competition for Talent  Global consistency  Worker engagement  Local workforce strategies  Workforce development  Workforce intelligence  Talent mobility 2. Economic Uncertainty 5. Sustainability  On-demand workforce  Increased demand for data  Workforce productivity  Stakeholder attention  Targeted talent strategies  Employer branding 3. Technology Innovation  Mobile workforce  Web 2.0 usability  Rapid rate of change Many of these trends can be tied back to advanced analytics and Big Data Source: Workday, HR in the Cloud, 5 Mega Trends Driving SaaS Adoption, 2012 10 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  10. 10. Challenges to SaaS HCM Success Common customer issues with all types of HCM, Payroll and Talent Management products: • • Hard to gain visibility across large amounts of data • Tools can be complex and hard to use • Information resides in many, disconnected systems • Can't easily implement newest capabilities • 11 Data overload Slow time to value © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  11. 11. Challenges Facing SaaS Companies Leveraging external R&D team for non-core technology • • Commercialized open source products, large developer community supporting the products and increasing innovation • Keep ISVs development team and investments smaller • Embedded or OEM model • 12 Deliver quickly; dramatically improved time to market Tap into needed domain expertise © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  12. 12. Delivering a Superior HCM Customer Experience Understanding the importance of adoption and consumption Commitment Internalization Institutionalization Acceptance Change Management Adoption Initial Use Perception Positive Perception Communication Understand Preparation Aware Unaware Time Source: Product Adoption and Consumption Curve. Glenn Oclassen, 2012 13 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 Go Live
  13. 13. Delivering a Superior HCM Customer Experience Understanding the importance of adoption and consumption Commitment Internalization Institutionalization Acceptance Change Management Adoption Training Initial Use Perception Positive Perception Communication Understand Preparation Aware Unaware Time Source: Product Adoption and Consumption Curve. Glenn Oclassen, 2012 14 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 Go Live
  14. 14. Delivering a Superior HCM Customer Experience Understanding the importance of adoption and consumption Commitment Internalization Support Institutionalization Acceptance Change Management Adoption Training Initial Use Perception Positive Perception Communication Understand Preparation Aware Unaware Time Source: Product Adoption and Consumption Curve. Glenn Oclassen, 2012 15 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 Go Live
  15. 15. Flexible Analytics Propel HCM SaaS Products Increase Customer Adoption and Consumption 16 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  16. 16. Addressing HCM Adoption Challenges Adding New HCM Capabilities Quickly • Rate of change has increased and customers expect rapid innovation • Competitive advantages are hard to maintain • Adding complimentary capabilities; no internal expertise in areas like Analytics, BI or Big Data • Looking for new features that engage users ISV SaaS Platform 17 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 Social Mobile Analytics Integration Single Sign-On • Support for mobile New Features “Plug & Play”
  17. 17. Poll What types of Human Capital Management products does your company use? ☐ Talent Management ☐ Recruiting ☐ Learning ☐ Payroll 18  HR Info System (HRIS) ☐ Benefits © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  18. 18. Examples of OEM Products SaaS Add-On market is growing Security / SSO Integration Big Data Social Mobile 19 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  19. 19. Payroll Use Case How Embedded Analytics Can Help Payroll Administration • • View user activity • Spot trends • Build automated reports with charts • 20 In-line reporting 'What if' analysis © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  20. 20. Recruiting Use Case How Embedded Analytics Can Help Sourcing and Recruiting • • Identify trends of candidates and new hires • Understand which campaigns are working • 21 Review single campaigns or entire series of events Quickly determine cost per recruit © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  21. 21. Pay for Performance How Embedded Analytics Can Help Performance Management and Compensation • • Detect patterns based on themes, geographies, companies • Understand salary bands • 22 Aggregate data Identify high performers © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  22. 22. Learn More About the SaaS Model and Market Montclare is a leading provider of SaaS resources including research, services and a SaaS-focused online community. The Montclare team has been actively involved in the SaaS industry since it's inception, profiling leading firms, speaking at industry events and providing business guidance to a full spectrum of software companies. The Montclare Community has been design to help software professionals gather more information about SaaS. This new beta community allows members to them watch current SaaS video content, learn what's happening in SaaS through news feeds and information shared by industry thought leaders, they can also connect with their peers and share industry best practice ideas and information. Visit Montclare.com for more information. Become a member for free today at montclare.com 23 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 The Montclare SaaS 250 is a report identifying the 250 most influential SaaS companies in the world. The document provides analysis of the industry as well as individual companies. These companies are categorized by revenue size, solution type and geographic location. The report is a critical tool for competitive analysis, go-to-market programs and market segmentation. Montclare's SaaS 250 is a valuable tool for software executives, investors and analysts due to it's insight within this fast-paced market. The Report is available exclusively through the Montclare site at: montclare.com/saas250.
  23. 23. HCM Customer Experiences Janice D'Aloia, Vice President Mo'mix Solutions 24 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  24. 24. About Mo'mix Solutions Capturing Data. Delivering Intelligence. 25 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  25. 25. About Mo'mix Solutions Specialists in deploying both ERP & Business Intelligence Technology Provider of Performance Center Business Intelligence & Decision Cubes for HCM Gold Partner Oracle E-Business Suite PeopleSoft & Hyperion Ranked #17 Fastest Growing Woman Owned Business 26 OEM Partner since 2009 Experts in: Reporting, Analytics Business Intelligence © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  26. 26. Mo'mix Performance Center Secure Enterprise View Across the Organization Cloud & SaaS Mobile Access 27 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  27. 27. How Mo'mix Leverages Pentaho Key Challenge: Mo'mix needed a robust and flexible architecture for Performance Center Reporting & Analytics • Self-Service to any Consumer • • • • • • • 28 A robust ETL tool Connect disparate data sources One single source of truth Mobile-friendly Rapid Development Cost Effective Support SaaS, Cloud model with unlimited users © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 “We required an end-to-end business intelligence toolset that would allow us to create a solution that not only meets our customers' needs for an enterprise view of their business data, but that is cost effective and easy to deploy.”
  28. 28. How Mo'mix Leverages Pentaho Solution Performance Center Decision Cubes for HCM • Pentaho BI Suite Enterprise Edition – – – • • • Pentaho Reporting Analysis Dashboards Pre-built Decision Cubes Integration to any data source Self-Service Reporting & Analytics Results • End-to-End BI functionality – – – • • • • • 29 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 Ad-hoc reports Dashboards Analyzers SaaS cloud deployment Scalable, cost effective solution Intuitive user interface Easily add new functionalities and data sources Rapid installation and integration to source systems
  29. 29. Value of Embedded Pentaho End-to-End BI Stack Ease of Use Supports Mo'mix Solutions' core competencies with ERP Systems and Business Analytics Easy, intuitive, and interactive access to enterprise information for business users Integration Deployment Supports variety of databases and applications - easy and repeatable connectivity & integration with any data source Visualizations Priced Right Flexibility to develop complex reports, analyzers, and dashboards 30 Analytics tool with a Cloud based, SaaS delivery model More cost effective than traditional business analytics © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  30. 30. Performance Center Business Benefits Performance Center provides a single view of Human Capital Management information • Provides consumers actionable insight of data in source systems • Clients can immediately see how to improve tracking of data and adjustments needed to base system configuration • Integrated, Enterprise View of data versus using static siloed reports. Use Case: Client discovered that their termination reasons were either missing or too high-level. Tracking this data at a more granular level will allow them to spot trends so they can improve hiring and reduce voluntary terminations. 31 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 Terminations by Reason Code
  31. 31. Performance Center Business Benefits Performance Center Analytics Can Spotlight Issues Before They Become Problems • Employee Retention – Identify High Performers – reward & engage – Spot Employees At Risk – performance ratings, tenure, movement in the organization, etc 32 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555 • Cost Containment – Excessive Overtime – Project Cost Overruns – Absenteeism
  32. 32. Performance Center Business Benefits Workforce Planning • • • • Large number of baby boomers leaving workforce, taking valuable skills with them Identify Successors Identify Skills Gaps Predict Hiring and Training needs Average Age by Organization Drill-Down 33 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  33. 33. Performance Center Business Benefits Become a More Effective HR Leader • • Back up HR actions with true analysis of workforce and business information • View HR data within context of key Business Areas • Link Department and Employee Performance to Business Goals • 34 Manage workforce with fact rather than gut feelings Ability to assess the impact of talent on business performance and risk © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  34. 34. Q&A 35 © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  35. 35. Ben Hopkins, Product Marketing Mgr bhopkins@pentaho.com Janice D'Aloia, Vice President jdaloia@momixsolutions.com Tel. +1 415-525-5540 Tel. +1 510-336-0019 Tel. +1 360-834-6780 pentaho.com 36 Kevin Dobbs, CEO kevin.dobbs@montclare.com montclare.com momixpc.com © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
  36. 36. Thank You JOIN THE CONVERSATION. YOU CAN FIND US ON: blog.pentaho.com @Pentaho 37 Facebook.com/Pentaho Pentaho Business Analytics © 2013, Pentaho. All Rights Reserved. pentaho.com. Worldwide +1 (866) 660-7555
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