Eddie Obeng Business Success In Difficult Times Handout

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  • 1. PROVOKING – INSPIRING – EDUCATING – FACILITATING – ENABLING LearningToTransform Business Success in Difficult Times Prof. Eddie Obeng eddie_obeng@PentacleTheVBS.com Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 +44 (0) 1494 678 555 All Rights Reserved Not To Be Reproduced, Copied or Modified From http://www.PentacleTheVBS.com/RABBITWorkPack.htm
  • 2. An agent provocateur A leading revolutionary Financial Times The revolution is here, one of the emerging revolutionaries is Eddie Obeng Business Life A man to watch for the millennium The rising Guru Human Resources Magazine The 'Max Headroom' of the business school world He has a 'back-list of book titles in a style far eddie_obeng@PentacleTheVBS.com +44 (0) 1494 678 555 removed from the ponderous approach of most management tomes Daily Telegraph The eclectic Guru Business Life Author & Educator, Inventor of the New World Management Curriculum Founded Pentacle in 93 Board Member Design Council UK Professor School of Growth and Innovation Henley LearningToTransform Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 PROVOKING – INSPIRING – EDUCATING – FACILITATING – ENABLING From http://www.PentacleTheVBS.com/RABBITWorkPack.htm All Rights Reserved Not To Be Reproduced, Copied or Modified
  • 3. Powerpoint Presentation PROVOKING – INSPIRING – EDUCATING – FACILITATING – ENABLING LearningToTransform Click on the link below: http://PentacleTheVBS.com/SlideShow/EddieObengBusinessSuccessInDifficultTimes.htm Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 All Rights Reserved Not To Be Reproduced, Copied or Modified From http://www.PentacleTheVBS.com/RABBITWorkPack.htm
  • 4. PROVOKING – INSPIRING – EDUCATING – FACILITATING – ENABLING LearningToTransform What type of customers to look at? P RO V OK I NG – I N SP I RI NG – ED UC A T I NG – F AC I L I T A TI NG – E N AB L I NG P RO VO KI NG – INSPI RI NG – EDUCATING – FACI LI TATI NG – ENABLING P RO VO KI NG – INSPI RI NG – EDUCATING – FACI LI TATI NG – ENABLING LearningToTransform LearningToTransform LearningToTransform Creating Opportunities You can create value by downgrading (some) features Value Focus VALUE = BENEFITS - COSTS Increasing Value! Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 All Rights Reserved Not To Be Reproduced, Copied or Modified Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 From http://www.PentacleTheVBS.com/RABBITWorkPack.htm All Rights Reserved Not To Be Reproduced, Copied or Modified All Rights Reserved Not To Be Reproduced, Copied or Modified From http://www.PentacleTheVBS.com/RABBITWorkPack.htm From http://www.PentacleTheVBS.com/RABBITWorkPack.htm http://PentacleTheVBS.com/PETs/RedAntMan.htm http://PentacleTheVBS.com/PETs/VAL-U.htm http://PentacleTheVBS.com/PETs/ObnoX.htm How to Start? Mr Mindset - Initiation The R.A.B.B.I.T. Journey P RO VO KI NG – INSPI RI NG – EDUCATING – FACI LI TATI NG – ENABLING P R O V O K I N G – I N S P I R I N G – E D U C A T I N G – F A R.A.B.B.I.TTM N G – E N A B L I N G P R O V O K I N G – I N S P I R I N G – E D U C A T I N G – F A C IRoom HouseG – E N A B L I N G Creating The Achieving Engaging Making It Making It LearningToTransform LearningToTransform 4 L I T A T I N 4 LearningToTransform Opportunity Focus Commitment Possible Happen HealthCheck: 1 Attic http://pentacle.co.uk/innovation+healthcheck.htm of Arrogance Explanation: Bad news from someone CI LI TATI they respect Have we Have we made Have we Have we de- Have we set up organised sure that we removed all the risked the the right type ourselves to can assess the barriers to innovation of project for 2 Contentment and 3Revitalisation and create, capture, value/ progress - internally/ making money Complacency room Renewal Room Sundeck of Success visualise, relevance/ Involved all the externally and from the 8 Explain why they must Explore how to Change improve and strategic fit/ people we need in terms of innovation and Focus on the Future Change? and Sustain it? manage ideas? commercial to and realisation? learning/ sense of ideas? emotionally identifying prepared patterns? HealthCheckFeedbackBands 4 Denial and Denigration 5 Chaos and Confusion ourselves? room Room Be clear on what has to Establish what to Change 9 Wrong Direction Door Change? To? Sack the Consultants! 6 Paralysis Pit 7 Dungeon of Learn from Action Despair HealthCheck Scores: Motivation/ Counselling Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 All Rights Reserved Not To Be Reproduced, Copied or Modified All Rights Reserved Not To Be Reproduced, Copied or Modified All Rights Reserved Not To Be Reproduced, Copied or Modified From http://www.PentacleTheVBS.com/RABBITWorkPack.htm Copyright Eddie Obeng 2000 All rights reserved From http://www.PentacleTheVBS.com/RABBITWorkPack.htm From http://www.PentacleTheVBS.com/RABBITWorkPack.htm http://PentacleTheVBS.com/PETs/WAM.htm http://PentacleTheVBS.com/PETs/RABBIT.htm http://PentacleTheVBS.com/PETs/MrMindset.htm … sparqsTM of innovation Evolve, Dominate or Die 23 Innate (human) need/ want/ expectation Fears /Risks Fix-It-NOW! Contain- Fears /Risks Monitoring Contingency We will be successful by: We have been successful by: Old World New World Fix-It-NOW P R O V O K I N G – I N S P I R I N G – E D U C A T I N G – F A C I L or DieTMN G – E N A B L I N G P R O V O K I N G – I N S P I R I N G – E D U C A T I N G – F A CSparqs 4TM I N G – E N A B L I N G P R O V O K I N G – I N S P I R I N G – E D U C A T I N G – F A CFix-It-Now 3TM – E N A B L I N G (at the start) ment (still left) or Plan B LearningToTransform <Fears /Risks LearningToTransform I L I T A T I N G LearningToTransform How we did/ inventing a (new) way to satisfy a (potential) discovering a human need & finding a way to Actions still left only> <Fears /Risks should... human need satisfy it still left only> organise deal with customers deal with competitors deal with suppliers Use What to do? How do we stop it <Copy remaining Early Warning signs When it all goes communicate with our investors Hopes&FearsTM, - By Who? affecting/ wrecking Fears from first - Who’s looking wrong: Insurance? develop managers What went wrong - By When? everything else? column to this on> out? Money? Alternatives? encourage leadership 1. Creative 2. Insight Driven in the past, etc EvolveDominate I T A T I deal with government I LI TAT & regulatory authorities recruit go to market Industries Improvement develop our business models plan innovation …. …. Plat d’Jour Christmas List Push HUMAN PUSH HUMAN PULL Pull discovering a technology and finding a way to looking at a technology/ capability and finding use it a way to make it ‘better’ Surviving the Aliens 3. Technology 4 User-centred comes from? R&D innovation Design Where Gift Voucher Gears IF YOU’RE SAFE TECHNO PUSH TECHNO PULL 1. IDENTIFY THE 3. LIMIT IT/ 4. KEEP AN EYE 5. IF ALL PLANS 2. KILL IT NOW! DANGER CONTAIN IT RELAX OR... ON IT FAIL - NOW WHAT? Old World – New World Change Pa ce of Cha ng e Old World Technology/ Resource capability New World N ew W rl dTM o Rate of L earning Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 1975 198 0 1985 1 990 1995 2000 2005 Tim e Pa st Now NEW SOLUI ONSFORA COMPLX W T E ORLD All Rights Reserved Not To Be Reproduced, Copied or Modified Copyri ht Eddi eO beng1995 Copyri ht P ental e2005 g g c Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 Al l Ri hts R es r ed Not tobe repr du cedor opi ed g e v o c Ava i l b l e ro m P n l e. C U K a f e tac o. From http://www.PentacleTheVBS.com/RABBITWorkPack.htm Copyright Eddie Obeng 2000 All rights reserved All Rights Reserved Not To Be Reproduced, Copied or Modified All Rights Reserved Not To Be Reproduced, Copied or Modified From http://www.PentacleTheVBS.com/RABBITWorkPack.htm From http://www.PentacleTheVBS.com/RABBITWorkPack.htm http://PentacleTheVBS.com/PETs/EDD.htm http://PentacleTheVBS.com/PETs/Sparqs.htm http://PentacleTheVBS.com/PETs/FixItnow.htm Username: Guest 26 SELECTING CLIENTS StrawberryFishTM P RO VO KI NG – INSPI RI NG – EDUCATING – FACI LI TATI NG – ENABLING P R O V O K I N G – I N S P I R I N G – E D U C A T I N G – F A C I L I T A T ITM G – E N A B L I N G LearningToTransform LearningToTransform People like Strawberries - Fish Like Worms: Don’t Fish with strawberries* Competitors If we can do and Stakeholder We really want... We can offer this …………………... competitors can’t, can offer this focus on it! KILLER DIFFERENTIATOR 5 6 StrawberryFish N 1 2 7 Password: 2174 3 4 Competitor …………………. We don’t want... Sadly we do this does this Dominate strategy 1,2, Evolve strategy 5,6, 7, 8, Dither strategy 3, 4 Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 All Rights Reserved Not To Be Reproduced, Copied or Modified All Rights Reserved Not To Be Reproduced, Copied or Modified From http://www.PentacleTheVBS.com/RABBITWorkPack.htm * - Geoff Burch From http://www.PentacleTheVBS.com/RABBITWorkPack.htm http://PentacleTheVBS.com/PETs/KingCustomer.htm http://PentacleTheVBS.com/PETs/StrawberryFish.htm Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 All Rights Reserved Not To Be Reproduced, Copied or Modified From http://www.PentacleTheVBS.com/RABBITWorkPack.htm
  • 5. Eddie Obeng PROVOKING – INSPIRING – EDUCATING – FACILITATING – ENABLING LearningToTransform Good luck and contact me if you need more… eddie_obeng@PentacleTheVBS.com 0044 (0)1494 678 555 Copyright Eddie Obeng 1995- 2009 Copyright Pentacle 2009 All Rights Reserved Not To Be Reproduced, Copied or Modified From http://www.PentacleTheVBS.com/RABBITWorkPack.htm