Penny Webb partners in time presentation 310111

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Penny's presentation for MEA (Meetings Events Australia) on managing your non-fulltime staff.

Presented at the Professional Development workshop at Sydney Convention and Exhibition Centre 31 Jan 2011.

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Penny Webb partners in time presentation 310111

  1. 1. Penny Webb What staff need from you.Maximising relationships and communicating your brand
  2. 2. Put the shoe on the other footHow would YOU want tobe treated?What information wouldYOU like to receive?What would make YOUconfident when doing thejob?www.partnersintime.com.au
  3. 3. What staff need from you Human Brand Logistics Touch Awarenesswww.partnersintime.com.au
  4. 4. • Face to face meetings • Phone calls • Communication of changes • Involve in pre planning and pre production Human • Briefings Touch • Introduce to client • Feed and waterwww.partnersintime.com.au
  5. 5. • Representing YOU • Uniform • Name badge Brand • Educate Awareness • Induction • Word of mouthwww.partnersintime.com.au
  6. 6. • Runsheets • Floorplans • Project schedules • Contacts • Client information Logistics Payment terms Brad • Awareness • Pay on time • Honesty and communicatonwww.partnersintime.com.au
  7. 7. Walk a mile in someone else’s shoesWHEN IT’S RIGHT WHEN IT’S WRONG• Regular meetings • Unclear guidelines• Strategic involvement • Plugging a gap• Ownership • Negative work• Responsibility environment• Relationship building • Dangling a carrot• Professional • Indecisiveness development • Faceless & remote opportunitieswww.partnersintime.com.au
  8. 8. www.partnersintime.com.au

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