The Requirement of Success
Octoprise!!
@PaulSizemore

66% of projects Fail
10th Edition of CHAOS report from the Standish Group

66% of projects Fail
That’s a PMBOK Fail
10th Edition of CHAOS report from the Standish Group

66% of projects Fail
That’s a PMBOK Fail
10th Edition of CHAOS report from the Standish Group

66% of projects Fail
That’s a PMBOK Fail
As professional project
managers we often hit the
schedule & budget
10th Edition of CHAOS report from the Standish Group

66% of projects Fail
That’s a PMBOK Fail
As professional project
managers we often hit the
schedule & budget
We need to learn to
manage the customer’s
expectations & gather
better requirements
10th Edition of CHAOS report from the Standish Group

66% of projects Fail
“Analysts report that as many as 71% of
software projects that fail do so because
of poor requirements management,
making it the single biggest reason for
project failure.
Christopher Lindquist, Fixing the Requirements Mess, CIO Magazine
November 15, 2005

What are the core requirements
for customer success?

What are the core requirements
for customer success?
Usually even the customer doesn’t know.

What are the core requirements
for customer success?
Usually even the customer doesn’t know.
Or, they might be reluctant to tell you.

What are the core requirements
for customer success?
Usually even the customer doesn’t know.
Or, they might be reluctant to tell you.
How can the project succeed with
vague success requirements?

What are the core requirements
for customer success?
Usually even the customer doesn’t know.
Or, they might be reluctant to tell you.
How can the project succeed with
vague success requirements?
Don’t they know that will cause the
project to fail & not be what they need?

What are the core requirements
for customer success?
Usually even the customer doesn’t know.
Or, they might be reluctant to tell you.
How can the project succeed with
vague success requirements?
Don’t they know that will cause the
project to fail & not be what they need?
Customers often think of what they can
get from you, not what they need.

Customers position themselves. Most Analysts
can’t move beyond customers’ positions.

Customers position themselves. Most Analysts
can’t move beyond customers’ positions.
The Requirements of Good Requirements:
Figure out their business interests
Prioritize their interests by a set of standards
Put yourself in their shoes, understand their position
Determine the core requirements that determine
success
Apply your creativity to satisfy their interests

Customers position themselves. Most Analysts
can’t move beyond customers’ positions.
The Requirements of Good Requirements:
Figure out their business interests
Prioritize their interests by a set of standards
Put yourself in their shoes, understand their position
Determine the core requirements that determine
success
Apply your creativity to satisfy their interests
Approach requirements gathering as a
Negotiation, because it is.

Customers position themselves. Most Analysts
can’t move beyond customers’ positions.
The Requirements of Good Requirements:
Figure out their business interests
Prioritize their interests by a set of standards
Put yourself in their shoes, understand their position
Determine the core requirements that determine
success
Apply your creativity to satisfy their interests
Approach requirements gathering as a
Negotiation, because it is.
You have to negotiate beyond their position,
to find their business Interests.

Projects fail most often due
to poor requirements
The project foundation includes the
requirements; without quality at that
point, the project will collapse.
People’s positions are driven by their
feelings, and those must be overcome
to gather the best possible
requirements. We fail by not preparing
for this key project step.

The Requirement of Success
Octoprise!!
@PaulSizemore