Grid presentation 3 13-13


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Grid Financial Services is a mortgage process outsource firm located in Raleigh, NC. We currently provide services to clients ranging from top ten banks to community banks and mortgage lenders.

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Grid presentation 3 13-13

  1. 1. Grid Financial Services delivers effective solutions with a combination of a unique delivery model,mortgage domain expertise, market knowledge, and customer focus that provides our clients with superior support and service.
  2. 2. TESTIMONIALS "Grid Financial Services provides a great solution to the industry need for underwriting efficiency, consistency, and scalability. In addition, their entire staff is courteous and conscientious and sincerely want to help close loans.“ -President, Virginia mortgage lender"Grid Financial Services has been an integral business partner of First Reliance Bank for the last several years. Through ourrelationship with Grid, we have significantly improved our operational efficiencies by reducing fixed costs. Their experience,knowledge and dedication to customer service plays a major role for our bank to effectively compete in the marketplace.We consider them a valuable resource to our team." -Ken Cox, EVP Mortgage Banking, First Reliance Bank, South Carolina"By outsourcing our processing and "I was concerned that we would lose "Grid has the ability to underwrite toclosing functions to Grid, we have control of our pipeline by outsourcing the standard of quality we expectbeen able to focus on our core our underwriting, but I found the from our own employees whichcompetencies of origination and opposite to be true. We are able to included a significant number ofsales. The cost-effectiveness and better manage our pipeline by using overlays. GRID Financial was able toscalability of your services allows us Grid’s underwriting fulfillment ramp up quickly when our businessto increase our production at a rate services. Our Grid underwriter required it and helped us capturethat would have been impossible quickly became part of our team; she significant market opportunitieswith the traditional internal is a good common-sense underwriter while maintaining quality standards."employee structure. Grid has that provides fast turn-times with -National Underwriting Manager,delivered as promised, allowing us to thorough and accurately Top Ten National Bankachieve record production." underwritten loans."-EVP, Tennessee community Bank -SVP, #1 North Carolina Community Bank
  3. 3. BACKGROUND• Grid is a business process outsource firm located in Raleigh, NC• National footprint servicing banks and mortgage lenders• Provides end-to-end mortgage processing solutions that assist brokers, bankers, and lenders• Domestic partnership-based business support model gives unique insight into market needs
  4. 4. BENEFITSGrid’s approach provides the process knowledge toolsto service client needs effectively• Streamlines partners’ business operations• Reduces costs and turnaround times• Optimizes operational capacity• Increases productivity and improves quality• Enhances responsiveness• Meets as well as exceeds service level commitments• Solves cyclical market fluctuation issues
  5. 5. ORIGINATION FULFILLMENTHighly qualified mortgage professionals provide:• Data entry• Document collection• Processing with complete customer/client interaction• File underwriting• Complete closing services• Post closing audits• Trailing document management• Direct investor shipping• Quality control audits
  6. 6. ORIGINATION FULFILLMENT PARTNERBy choosing Grid Financial Services, you…• Avoid the expense and reputational damage associated with fluctuations in headcount• Avoid full-time staff expenses and training• Benefit from a modest and predictable cost to originate• Are able to access any piece or an entire custom solution to meet your needs• Enable additional productivity to front end sales functions while maintaining your turn times
  7. 7. MORTGAGE FULFILLMENTLoan Setup Loan Processing Loan Underwriting• File pre-audit • Customer welcome letter • File review• Data entry • Missing document request • Underwrite to investor• 3rd party service • Scheduling and ordering guidelines requests (appraisal, title, etc.) including risk overlays• Re-disclosures, as • Document review • Review and clear necessary conditions • Automated underwriting decision • Decision the file and sign off on final stipulations • Underwriting submission (Grid Financial, client or investor) • Final stipulation clearance
  8. 8. MORTGAGE FULFILLMENTLoan Closing Post Closing / Shipping Quality Control• Schedule closing • Audit file for documents • Review compliance• Get final approval from and signatures documents for accuracy. client to close • Put in correct stacking • Review credit package• Prepare closing order • Request and review 3rd instructions • Collect any trailing party services• Review settlement documents • Create and provide statement for accuracy • Ship file to client for comprehensive report• Send documents to review or to investor documenting all attorney • Clear any funding compliance and credit deficiencies errors.• Submit wire request• Verify closing/funding• Receive executed and recorded package
  9. 9. CONTACTGrid Financial Services, Inc.P.O. Box 80067Raleigh, NC 27623http://gridfinancialservices.comPaul HindmanVP of Business Development919-803-1665phindman@gridfinancialservices.comRuth CowanVP of Operations919-744-2117rcowan@gridfinancialservices.comJulee AshburnAVP of
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