Webinar 4: Using measurement to drive improvement: New tools to help you succeed
www.saferhealthcarenow.caSTOP – Clean Your Hands DayUsing measurement to drive improvement:New tools to help you succeedAlexandru Titeu and Virginia FlintoftCPSI Central Measurement TeamMay 1, 2013
www.saferhealthcarenow.caDid you Join the Call Correctly?2You JoinedCorrectly!There IS aphone iconbeside yourname.You JoinedIncorrectly!There is NOphone iconbeside yourname.If you joined incorrectly and there is NO phone iconbeside your name, click the audio button on the right-hand side of the screen, below the participant listPlease join the audio conference using a phone for better audio quality.1. For direct lines, choose “Call me at a new number”2. For lines with extension , choose “I will call in” and dialthe audio conference toll-free number found on theSession Info tab, and when prompted, enter the accesscode and attendee ID
www.saferhealthcarenow.caWebEx3Please use the chat to askquestions during the presentation,or raise hand when we pause forquestions.
www.saferhealthcarenow.caToday’s Presenters4Virginia Flintoft Alexandru Titeu Anne MacLaurin
www.saferhealthcarenow.ca• WHO Self Assessment Form• Patient Safety Metrics and the Data CollectionForm– SHN Hand Hygiene Measures– Patient / Family/ Visitor Observation tool– Hand Hygiene ObservationHand Hygiene Tools
www.saferhealthcarenow.caFeatures:• Cloud-based data collection and reporting tool• User friendly and simple to navigate• Accessible from website with login details• Tracks >100 process and outcome measures over 14interventions• Provides real time reporting.• Reduces burden of data collection, entry and analysis• Capacity to customize measures and reportsPatient Safety Metrics
www.saferhealthcarenow.ca• Measurement Worksheets– Aggregate data - monthly– Numerator and Denominator• Data Collection Forms– Patient-level data (de-identified) - daily– Multiple data elements– Print form Collect data Fax form– Automatic roll-up to Measurement WorksheetsWorksheets vs Data Collection Forms
www.saferhealthcarenow.caPS Metrics can be used to support:• Small and Large Scale Improvement Initiatives– Roll Up or Drill Down Reports [e.g. Unit Site Program Corporation Region Province Node National]– Produce automated run charts• Reporting for accountability– Possible to customize indicators to meet provincial,regional and local reporting needsPotential applications of the system
www.saferhealthcarenow.caHH Data Collection Forms11
www.saferhealthcarenow.caHH Data Collection Forms12
www.saferhealthcarenow.caHH Data Collection Forms13
www.saferhealthcarenow.caHH Data Collection Forms14
www.saferhealthcarenow.ca• Do NOT use a cover sheet• Fill in bubble completely (Sharpie is best)• Do not colour outside the line• Do not fold the form• Fax form in FINE RESOLUTION (setting on fax machine)• No extra markings on form• To void fill in the VOID bubble• Do not spill anything on the formBEWARE!