Patient as observer to
promote hand hygiene
In an ambulatory care setting
Valérie Dubois-Desroches, Clinical Manager
Phili...
Continuous quality improvement
04/2011 09/2011 04/2012 09/2012 04/2013 09/2013
Série1 51,8 59,5 82,5 84,7 78,6 91,8
0
10
2...
Bittle, M. J., & LaMarche, S. (2009). Engaging the
patient as observer to promote hand hygiene
compliance in ambulatory ca...
Results
• 69 surveys given
• 84% participation rate
• 8 different clinics
• 7 RN assessed
• 1 student assessed
• 43 doctor...
Results
Health care
professionnals
Compliance %
RN 7/7 100%
MD 26/43 60,5%
Student 1/1 100%
Total 34/51 75,3%
Goals achieved
• Raise awarness
– Health care professionnals
– Doctors
– Patients and families
• Change in practice
• News...
Next steps
• Re measure
• Others clinics
– Orthopedics
– Day medecine unit
• Keep hand hygiene compliance as a
priority fo...
Patient as observer to promote hand hygiene In an ambulatory care setting - Promting hand hygiene by Hôpital Montfort
Patient as observer to promote hand hygiene In an ambulatory care setting - Promting hand hygiene by Hôpital Montfort
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Patient as observer to promote hand hygiene In an ambulatory care setting - Promting hand hygiene by Hôpital Montfort

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What’s Your Hand In It? is a Dragon’s Den-style competition where healthcare organizations submit their brilliant idea for evidenced-based hand hygiene improvement. We selected five entries who will be invited to pitch their ideas via WebEx to our panel of judges. The pitch to our panel of judges will take place virtually on STOP! Clean Your Hands Day - May 5, 2014. The panel of judges will provide instant feedback on your pitch and the winner will be announced live after all three pitches have been made.

Watch all the hand hygiene idea pitches to our judges: http://bit.ly/10cZ7SZ

Published in: Health & Medicine, Business
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Patient as observer to promote hand hygiene In an ambulatory care setting - Promting hand hygiene by Hôpital Montfort

  1. 1. Patient as observer to promote hand hygiene In an ambulatory care setting Valérie Dubois-Desroches, Clinical Manager Philippe Fournier, Infection control RN
  2. 2. Continuous quality improvement 04/2011 09/2011 04/2012 09/2012 04/2013 09/2013 Série1 51,8 59,5 82,5 84,7 78,6 91,8 0 10 20 30 40 50 60 70 80 90 100 Inpatient hand hygiene compliance rate In ambulatory care unit?
  3. 3. Bittle, M. J., & LaMarche, S. (2009). Engaging the patient as observer to promote hand hygiene compliance in ambulatory care. The Joint Commission Journal on Quality and Patient Safety, 35(10), 519-525.
  4. 4. Results • 69 surveys given • 84% participation rate • 8 different clinics • 7 RN assessed • 1 student assessed • 43 doctors assessed
  5. 5. Results Health care professionnals Compliance % RN 7/7 100% MD 26/43 60,5% Student 1/1 100% Total 34/51 75,3%
  6. 6. Goals achieved • Raise awarness – Health care professionnals – Doctors – Patients and families • Change in practice • News ideas on AHBR dispensors location
  7. 7. Next steps • Re measure • Others clinics – Orthopedics – Day medecine unit • Keep hand hygiene compliance as a priority for patient safety
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