Syllabus Leadership in Medical Libraries: Becoming An Everyday Leader Oct 5 - Nov 2, 2009 A joint project of: The Medical Library Association University of North Texas: Lifelong Education @ Desktop (LE@D) Pattern Research, Inc.

Welcome! This is the syllabus for: Leadership in Medical Libraries: Becoming An Everyday Leader October 5 - November 2, 2009 Available for Medical Library Association CE credits. Experience Level: Beginning Plus CE Contact Hours: Eight Professional Competencies: Leadership and Management Subject: Leadership Course Type: e-Learning Fee: $100 (payable when you register online) Facilitator: Pat Wagner - pat@pattern.com; 303-778-0880

This is the syllabus for:

Leadership in Medical Libraries:

Becoming An Everyday Leader

October 5 - November 2, 2009

Available for Medical Library Association CE credits.

Experience Level: Beginning Plus

CE Contact Hours: Eight

Professional Competencies: Leadership and Management

Subject: Leadership

Course Type: e-Learning

Fee: $100 (payable when you register online)

Facilitator: Pat Wagner - pat@pattern.com; 303-778-0880

Help Desk Contact us when: You are ready to register. We will send you the link. You have a question about technical or content issues. Contact us if: You need to pay by check (discouraged, but accepted). You think you are falling behind. You think you need to drop out and take a different class. You don’t understand, or you have comments or concerns. You are having technology challenges: 1. Pat for content: pat@pattern.com 2. [email_address] for tech: lead@unt.edu, khaney@unt.edu, or [email_address]

Contact us when:

You are ready to register. We will send you the link.

You have a question about technical or content issues.

Contact us if:

You need to pay by check (discouraged, but accepted).

You think you are falling behind.

You think you need to drop out and take a different class.

You don’t understand, or you have comments or concerns.

You are having technology challenges:

1. Pat for content: pat@pattern.com

2. [email_address] for tech: lead@unt.edu, khaney@unt.edu, or

[email_address]

Future Classes Interested in future programs? We have three online four-week-long classes approved by MLA for eight CE credits each. We plan is to run one per month. If demands increases, we will increase the frequency of the classes. Make sure we know you are interested. A group of ten or more can request a class to start anytime. Leadership in Medical Libraries: Becoming An Everyday Leader October 5 to November 2, 2009 Influence for Medical Librarians November 9 to December 7, 2009 Change Management and Leadership for Medical Librarians January 11, 2010 to February, 2010

Interested in future programs? We have three online four-week-long classes approved by MLA for eight CE credits each. We plan is to run one per month. If demands increases, we will increase the frequency of the classes. Make sure we know you are interested.

A group of ten or more can request a class to start anytime.

Leadership in Medical Libraries: Becoming An Everyday Leader

October 5 to November 2, 2009

Influence for Medical Librarians

November 9 to December 7, 2009

Change Management and Leadership for Medical Librarians

January 11, 2010 to February, 2010

Quick Facts Deadlines for registration : October 1, 2009, so you have time to test your computers’ ability to access the class. Each person who takes the class needs his or her own e-mail account. You will need to be able to unblock pop-ups, accept cookies, print downloads, and accept and send attachments via e-mail. You will need to be able to devote about two hours per week for four weeks to reading and interacting with class material, as well as posting comments to the LinkedIn web site and responding to your classmates’ comments in a timely fashion.

Deadlines for registration : October 1, 2009, so you have

time to test your computers’ ability to access the class.

Each person who takes the class needs his or her own e-mail account.

You will need to be able to unblock pop-ups, accept cookies,

print downloads, and accept and send attachments via e-mail.

You will need to be able to devote about two hours per week

for four weeks to reading and interacting with class material,

as well as posting comments to the LinkedIn web site and

responding to your classmates’ comments in a timely fashion.

Taking an Online Class The benefits of taking a self-paced online class are convenience, savings in money and travel time, the ability to go at your own speed, and the level playing field for participation. Also, because this is the 21st century, any opportunity to work online develops Web 2.0 skills. However, the downside, particularly if you have never taken a class online before, is getting up to speed. Technology has to be fiddled with, poked at, and sometimes cajoled. The good news is that it will work most of the time with most people. A sense of humor helps.

The benefits of taking a self-paced online class are

convenience, savings in money and travel time, the ability

to go at your own speed, and the level playing field for

participation. Also, because this is the 21st century, any

opportunity to work online develops Web 2.0 skills.

However, the downside, particularly if you have never taken a

class online before, is getting up to speed. Technology has to

be fiddled with, poked at, and sometimes cajoled. The good

news is that it will work most of the time with most people. A

sense of humor helps.

Contents Class overview: includes technical requirements Agenda. AHIP requirements. Help desk.

Class overview:

includes technical requirements

Agenda.

AHIP requirements.

Help desk.

Class Overview Class summary: Partners: Medical Library Association Lifelong Education @ Desktop Pattern Research, Inc. Tools

Class summary:

Partners:

Medical Library Association

Lifelong Education @ Desktop

Pattern Research, Inc.

Tools

Class Summary Learn how to identify and improve your leadership skills, no matter what your current role is in your medical library or institution. Through a series of interactive writing exercises and online group discussions, you will discover how to better identify & overcome barriers to success with staff, colleagues, decision-makers, and your medical library users.

Learn how to identify and improve

your leadership skills,

no matter what your current role is

in your medical library or institution.

Through a series of interactive writing exercises

and online group discussions, you will discover

how to better identify & overcome barriers to success

with staff, colleagues, decision-makers,

and your medical library users.

Class Summary: Topics Leadership, management, and task points of view. Characteristics of everyday leadership. Dealing with risk. Understanding the big picture. Creating and communicating vision. Ethical influence. Applying leadership in workplace situations. Mistakes in leadership. Breaking thru self-created glass walls and ceilings.

Leadership, management, and task points of view.

Characteristics of everyday leadership.

Dealing with risk.

Understanding the big picture.

Creating and communicating vision.

Ethical influence.

Applying leadership in workplace situations.

Mistakes in leadership.

Breaking thru self-created glass walls and ceilings.

Partners Medical Library Association: http://www.mlanet.org/ University of North Texas: Lifelong Education @ Desktop (LE@D) http://www.leadonline.info Pattern Research, Inc. http://www.pattern.com http://www.linkedin.com/in/ patternresearchinc

Medical Library Association:

http://www.mlanet.org/

University of North Texas:

Lifelong Education @ Desktop (LE@D)

http://www.leadonline.info

Pattern Research, Inc.

http://www.pattern.com

http://www.linkedin.com/in/ patternresearchinc

Medical Library Association Professionals providing quality information for improved health The Medical Library Association (MLA) is a nonprofit, educational organization with more than 4,000 health sciences information professional members and partners worldwide. MLA provides lifelong educational opportunities, supports a knowledgebase of health information research, and works with a global network of partners to promote the importance of quality information for improved health to the health care community and the public.

Professionals providing quality information for improved health

The Medical Library Association (MLA) is a nonprofit, educational organization with more than 4,000 health sciences information professional members and partners worldwide.

MLA provides lifelong educational opportunities, supports a knowledgebase of health information research, and works with a global network of partners to promote the importance of quality information for improved health to the health care community and the public.

Univ of North Texas [email_address] Time to learn. LE@D is a six-year-old, award-winning, online continuing education program for libraries. Originally designed to serve the needs of rural libraries, it has expanded to provide programming to all types of libraries and library organizations: high-quality, self-paced classes at a reasonable price. Over 18,000 participants have taken classes for certification and personal development, from weeding to change management.

Time to learn.

LE@D is a six-year-old, award-winning, online continuing education program for libraries. Originally designed to serve the needs of rural libraries, it has expanded to provide programming to all types of libraries and library organizations: high-quality, self-paced classes at a reasonable price.

Over 18,000 participants have taken classes for certification and personal development, from weeding to change management.

Pattern Research, Inc. Tools for Explorers . Pattern Research, Inc., is a 34-year-old research and training business in Denver, which specializes in working with innovators in the public, private and nonprofit sectors. Co-founder Pat Wagner is your class facilitator. She has been a consultant and educator for libraries since 1978 and a trainer for the Medical Library Association classes since 2000. She is also the Library Relations Associate for the University of North Texas [email_address] program and has designed and facilitated online classes and webinars for over 25 years.

Tools for Explorers .

Pattern Research, Inc., is a 34-year-old research and training business in Denver, which specializes in working with innovators in the public, private and nonprofit sectors.

Co-founder Pat Wagner is your class facilitator. She has been a consultant and educator for libraries since 1978 and a trainer for the Medical Library Association classes since 2000. She is also the Library Relations Associate for the University of North Texas [email_address] program and has designed and facilitated online classes and webinars for over 25 years.

Pat Wagner Pat Wagner lives in Denver with her husband Leif Smith and Churchill, a Blue Mink Tonkinese, who wandered in from the street one day. . When she is not traveling, presenting, researching, chatting, and writing, Pat likes to garden, read, cook, listen to music, watch old movies, visit with friends, and pet Churchill.

Pat Wagner lives in Denver with her husband Leif Smith and Churchill, a Blue Mink Tonkinese, who wandered in from the street one day.

.

When she is not traveling, presenting, researching, chatting, and writing, Pat likes to garden, read, cook, listen to music, watch old movies, visit with friends, and pet Churchill.

Tools Introduction Deadlines [email_address] LinkedIn ® Librarything TalkShoe™

Introduction

Deadlines

[email_address]

LinkedIn ®

Librarything

TalkShoe™

Introduction to Tools In creating this facilitated, online class, we wanted to ensure that participants would have good experiences. We picked tools that we think are: Easy to use. We chose established tools with excellent track records for stability and simplicity. Flexible . We chose to use several different tools that each does something very well, rather than only one tool with lots of features with varying degrees of reliability. But, life happens. We encourage you to try out the tools before you sign up for the class. Practice, even with these good tools, does help.

In creating this facilitated, online class, we wanted to ensure

that participants would have good experiences. We picked

tools that we think are:

Easy to use. We chose established tools with excellent track

records for stability and simplicity.

Flexible . We chose to use several different tools that each

does something very well, rather than only one tool with lots of

features with varying degrees of reliability.

But, life happens. We encourage you to try out the tools

before you sign up for the class. Practice, even with these

good tools, does help.

Deadline: October 1, 2009 We have learned the hard way that waiting until the last minute is not the best plan. These tasks should take about one hour. Except when you actually register for the class, these steps are free and do not obligate you in any way. 1. Ensure that your computer(s) will run the [email_address] class. 2. Create your [email_address] account. This is free. 3. Register for the class online with a major credit card. 4. Create your LinkedIn account. This is free. 5. Connect with Pat Wagner on LinkedIn. 6. Join the LinkedIn group for this class. 7. Post your profile on the class group asap.

We have learned the hard way that waiting until the last

minute is not the best plan. These tasks should take about

one hour. Except when you actually register for the class,

these steps are free and do not obligate you in any way.

1. Ensure that your computer(s) will run the [email_address] class.

2. Create your [email_address] account. This is free.

3. Register for the class online with a major credit card.

4. Create your LinkedIn account. This is free.

5. Connect with Pat Wagner on LinkedIn.

6. Join the LinkedIn group for this class.

7. Post your profile on the class group asap.

Introduction to [email_address] The online class is located on the University of North Texas [email_address] site. You will be able to register shortly, but you won’t have access to the class itself until October 5. However, you can test your computers at home and work before you register and before the class starts. There are two main ways to test your computers: 1. Register and review the free “test” class. 2. Read through the information about compatibility.

The online class is located on the University of North Texas

[email_address] site. You will be able to register shortly, but you won’t

have access to the class itself until October 5. However, you

can test your computers at home and work before you

register and before the class starts.

There are two main ways to test your computers:

1. Register and review the free “test” class.

2. Read through the information about compatibility.

Free Test Class You can test a free sample online [email_address] class, Managing Difficult Patrons with Confidence. 1. Go to http://www.leadonline.info/leadlogin.htm 2. Follow the instructions on the screen to test your browser, turn off your pop-up blocker, and accept Java security certificates, called “ applets”. 2. Use mla_guest for both your account id and password. 3. Allow the applets to run. Click yes when the boxes appear. 4. Click on the class link and see how a [email_address] class operates. 5. You can logout or close the browser when you are finished. 6. Technical problems? Contact: lead@unt.edu, khaney@unt.edu, or lead@pattern.com.

You can test a free sample online [email_address] class, Managing Difficult

Patrons with Confidence.

1. Go to http://www.leadonline.info/leadlogin.htm

2. Follow the instructions on the screen to test your browser, turn off

your pop-up blocker, and accept Java security certificates, called

“ applets”.

2. Use mla_guest for both your account id and password.

3. Allow the applets to run. Click yes when the boxes appear.

4. Click on the class link and see how a [email_address] class operates.

5. You can logout or close the browser when you are finished.

6. Technical problems? Contact:

lead@unt.edu, khaney@unt.edu, or lead@pattern.com.

Test Your Computer The University of North Texas is the home of the [email_address] classes and the largest provider of online education in Texas; they are used to dealing with many kinds of computer issues. The url below will lead you to more information than you could possibly need or want. We suggest you cut and paste it into your own browser window. https://ecampussupport.unt.edu/index.cfm?M=Student_Resources&PF=../Support/browser_plugins Technical problems? Contact: lead@unt.edu, khaney@unt.edu, or lead@pattern.com

The University of North Texas is the home of the [email_address] classes and

the largest provider of online education in Texas; they are used to

dealing with many kinds of computer issues. The url below will lead

you to more information than you could possibly need or want. We

suggest you cut and paste it into your own browser window.

https://ecampussupport.unt.edu/index.cfm?M=Student_Resources&PF=../Support/browser_plugins

Technical problems? Contact:

lead@unt.edu, khaney@unt.edu, or lead@pattern.com

LinkedIn® The LinkedIn site is where you will post your profile, assignments, comments, and responses to your fellow participants’ notes. We chose LinkedIn because it is used by millions of people in 200 countries, is secure, easy to use, free, and is also used by thousands of librarians and other degreed professionals. Whether or not you decide to register for this class, you will find it a useful networking tool for career development. The directions are on the next page.

The LinkedIn site is where you will post your profile,

assignments, comments, and responses to your fellow

participants’ notes. We chose LinkedIn because it is used by

millions of people in 200 countries, is secure, easy to use, free,

and is also used by thousands of librarians and other degreed

professionals.

Whether or not you decide to register for this class, you will

find it a useful networking tool for career development.

The directions are on the next page.

Signing Up on LinkedIn® LinkedIn is free. You can sign up, whether or not you choose to take the class. It is a great career tool. (If you already have an account, skip down to step #4.) 1. Go to LinkedIn.com. 2. Follow the instructions for creating an account. 3. One e-mail per account. You can’t change e-mails once you create the account, only delete the account and start again. 4. Either Pat Wagner will ask you to connect, or you can invite her to connect. Once you are part of her network, she will invite you to join the class groups and to post your profile.

LinkedIn is free. You can sign up, whether or not you choose to

take the class. It is a great career tool. (If you already have an

account, skip down to step #4.)

1. Go to LinkedIn.com.

2. Follow the instructions for creating an account.

3. One e-mail per account. You can’t change e-mails once you

create the account, only delete the account and start again.

4. Either Pat Wagner will ask you to connect, or you can invite

her to connect. Once you are part of her network, she will invite

you to join the class groups and to post your profile.

Librarything Librarything is a well-known web-based service for cataloging books as well as connecting with other people. It is where the bibliography for the leadership class is stored. You don’t have to have an account to access the collections. 1. Go to librarything.com. 2. Click on the “search” tab in the upper left-hand corner. 3. Enter “patternresearch” where it says members and locations. Click on “search”. 4. Click on the result. 5. You are now at the Pattern Research site. Click on the tag for “leadership”.

Librarything is a well-known web-based service for cataloging

books as well as connecting with other people. It is where the

bibliography for the leadership class is stored. You don’t have

to have an account to access the collections.

1. Go to librarything.com.

2. Click on the “search” tab in the upper left-hand corner.

3. Enter “patternresearch” where it says members and

locations. Click on “search”.

4. Click on the result.

5. You are now at the Pattern Research site. Click on the tag

for “leadership”.

TalkShoe™ TalkShoe is a free service for conducting online conversations using a service called ShoePhone. We think it will be a good solution for holding class meetings. It has a record feature, so if you are not able to attend a live meeting, you will be able to listen. We will notify you when we will hold a meeting. Meanwhile, you might like to explore the site and learn more about how it works. As always, practice helps. http://www.talkshoe.com/se/shoephone/

TalkShoe is a free service for conducting online

conversations using a service called ShoePhone. We think it

will be a good solution for holding class meetings. It has a

record feature, so if you are not able to attend a live meeting,

you will be able to listen.

We will notify you when we will hold a meeting. Meanwhile,

you might like to explore the site and learn more about how it

works. As always, practice helps.

http://www.talkshoe.com/se/shoephone/

Agenda Overview Introduction First week Second week Third week Fourth week Final meeting

Overview

Introduction

First week

Second week

Third week

Fourth week

Final meeting

Agenda Overview This class on everyday leadership contains ideas, examples, and assignments. The focus is the decisions we make and the actions we take: the details of our behavior. It is meant to be a professional studies class, meaning that it is pragmatic more than theoretical. It is not meant to be therapy; it is about what you think as much as what you feel. The best way to get the most from the class is to apply the ideas in your workplace to your own decisions and actions. Even if you feel you already know the information, hopefully it is still a way to improve your leadership skills as well as those of your colleagues.

This class on everyday leadership contains ideas, examples,

and assignments. The focus is the decisions we make and the

actions we take: the details of our behavior. It is meant to be a

professional studies class, meaning that it is pragmatic more

than theoretical. It is not meant to be therapy; it is about what

you think as much as what you feel.

The best way to get the most from the class is to apply the ideas in

your workplace to your own decisions and actions. Even if you feel

you already know the information, hopefully it is still a way to improve

your leadership skills as well as those of your colleagues.

Agenda Introduction This class is divided into chapters. You will be asked to read through two-three chapters a week, read the assignments, post your comments to the LinkedIn discussions, and respond to the comments of your colleagues. The class works best if you keep up with the schedule, but don’t try to work ahead. Participants learn from each other, as much or as more from the contents of the class. The more you ask questions and comment on other postings, the better the experience for everyone. The last chapter has links to resources.You will receive e-mails reminding you of assignments during the week.

This class is divided into chapters. You will be asked to read

through two-three chapters a week, read the assignments, post

your comments to the LinkedIn discussions, and respond to

the comments of your colleagues. The class works best if you

keep up with the schedule, but don’t try to work ahead.

Participants learn from each other, as much or as more from

the contents of the class.

The more you ask questions and comment on other postings, the

better the experience for everyone. The last chapter has links to

resources.You will receive e-mails reminding you of assignments

during the week.

Agenda - First Week 1. Welcome: An introduction to the class, the instructor, and to the basics ideas of the class, as well as an introduction using LE@D. You will also be asked to take a pre-test. Please review the Welcome chapter as soon as you have access to the class. 2. Leadership in Medical Libraries: Becoming an Everyday Leader. Topics include the everyday behaviors of leadership and how to create your own model of leadership. 3. Characteristics of Everyday Medical Library Leadership. Topics include the organizational map and how leadership is different from management and the professional tasks of librarianship.

1. Welcome: An introduction to the class, the instructor, and to

the basics ideas of the class, as well as an introduction using

LE@D. You will also be asked to take a pre-test. Please review

the Welcome chapter as soon as you have access to the class.

2. Leadership in Medical Libraries: Becoming an Everyday

Leader. Topics include the everyday behaviors of leadership

and how to create your own model of leadership.

3. Characteristics of Everyday Medical Library Leadership.

Topics include the organizational map and how leadership is

different from management and the professional tasks of

librarianship.

Agenda - Second Week 4. Risk and the Medical Library Leader. Topics include the four principles of evaluating risk and what questions you can ask to reduce the cost of taking chances. 5. Scope, Scale & Direction: The Big Picture. Topics include focusing on big picture issues in your medical library and institutions and how to anticipate big strategic shifts that will affect the medical library, your institution, your medical library users, and your career.

4. Risk and the Medical Library Leader. Topics include

the four principles of evaluating risk and what questions you

can ask to reduce the cost of taking chances.

5. Scope, Scale & Direction: The Big Picture. Topics include

focusing on big picture issues in your medical library and

institutions and how to anticipate big strategic shifts that

will affect the medical library, your institution, your medical

library users, and your career.

Agenda - Third Week 6. The Stories Leaders Create and Communicate. Topics include: the power of story-telling and creating vivid, compelling and attractive visions, using stories to coax people into the future, and the practical aspects of stories when creating strategic plans. 7. Influence: How Leaders Use Positive Influence. Topics include the importance of manners and civility for earning trust and respect, and how to apply the principles of positive influence in workplace relationships.

6. The Stories Leaders Create and Communicate. Topics

include: the power of story-telling and creating vivid, compelling and attractive visions, using stories to coax people

into the future, and the practical aspects of stories when

creating strategic plans.

7. Influence: How Leaders Use Positive Influence. Topics

include the importance of manners and civility for earning

trust and respect, and how to apply the principles of positive

influence in workplace relationships.

Agenda - Fourth Week 8. Mistakes Medical Library Leaders Make. Topics include the four mistakes that even experienced medical library leaders can make and how to evaluate how self-aware you are about your own leadership missteps. 9. Applying Leadership in Your Current Position. Topics include creating a retrospective resume and a personal plan of action. You will also take a post-test.

8. Mistakes Medical Library Leaders Make. Topics include

the four mistakes that even experienced medical library

leaders can make and how to evaluate how self-aware you

are about your own leadership missteps.

9. Applying Leadership in Your Current Position. Topics

include creating a retrospective resume and a personal plan of

action. You will also take a post-test.

Agenda - Final Meeting The final meeting of the class is the opportunity to share comments and feedback with your fellow participants and the facilitator, Pat Wagner. Depending on the technology we use, it will be a time to write, chat, or both. We will ask you to post a final comment to the LinkedIn group.

The final meeting of the class is the opportunity to share

comments and feedback with your fellow participants and the

facilitator, Pat Wagner. Depending on the technology we use, it

will be a time to write, chat, or both. We will ask you to post a

final comment to the LinkedIn group.

AHIP Requirements If you are taking this class in order to acquire CE credit through the Medical Library Association, you will be required to participate actively every week. That means posting your own comments and assignments to the LinkedIn group and responding to other participants’ comments and assignments as well. We understand that life can intervene, however, this class does require interaction in a timely fashion. Please respond thoughtfully. You don’t have to write novellas, but single sentence answers are called “grunting” for good reason.

If you are taking this class in order to acquire CE credit through

the Medical Library Association, you will be required to

participate actively every week. That means posting your own

comments and assignments to the LinkedIn group and

responding to other participants’ comments and assignments

as well. We understand that life can intervene, however, this

class does require interaction in a timely fashion. Please

respond thoughtfully. You don’t have to write novellas, but

single sentence answers are called “grunting” for good reason.