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Consultation to Indian Railways
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Consultation to Indian Railways

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  • 1. Capgemini - Super Techies Show Intelligent Ticketing and e-wallet Partha Sadhukhan
  • 2. Agenda • • • • • • • • Introduction & Need Analysis Proposed system overview Features The proposed ticket vending system Intelligent ticket inspection & auto allocation systems Data security, data integration and Reporting Extension of idea : e-wallet Benefits of the proposed system Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 2
  • 3. Need Analysis • • • • • • • Need of efficient railway processes Ever decreasing railway profits Increasing cost of operation Need for value added services Passenger convenience Real time reporting requirements Minimizing malpractices and increasing transparency Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 3
  • 4. System Overview • • • • • • • A smart card with user identification details Ticket vending machine with smart card reader Machine with weight measurement features Backend data integration Intelligent railway coaches Call centre 24X7X365 Handheld card readers for e-wallet Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 4
  • 5. Features Smart Card • User Identification, unique card number • Renewable unlimited times with unlimited amount • Password / Pin protected Vending Machine • Normal vending machine with card reader • Integrated with a weighing platform Intelligent Coaches • Provision to enter data by the commuters Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 5
  • 6. Proposed Ticket Vending System Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 6
  • 7. Proposed Ticket Inspection and Auto Allocation System Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 7
  • 8. Data • • • • • • • Data integration at the backend On-boarding confirmation Real time data update and reporting Reporting for unreserved travel as well Data availability for passenger luggage information Easy retrieval of data Transparency in reporting and berth allocation Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 8
  • 9. E-Wallet • • • • • • • The pre-loaded card can be used as e-wallet Security features enables safety of the card Small retailers to have portable card readers Money gets debited from the card on every transaction Auto notification to the user on reduced balance Refilling the card through standard methods Call centre for backend support for customers and process owners Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 9
  • 10. Benefits For Railways • Efficient system for the monetary transactions • No trouble of small value currencies • Less handling of currency and associated losses and cost • No counter staff, TTEs, travel agent commissions • More kiosks can be set up compared to ticket counters to make the process cost effective • Kiosks can be set up anywhere in the city, so easy access to commuters and more people buying tickets Contd… Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 10
  • 11. Benefits • • • • More profit as more people buy tickets Multiple kiosks under one roof like ATMs Not much security threat to these machines Not much headache to change paper rolls as travel is with the SMS sent by the system • Very efficient ticketing system, easy tracking and real time reporting to management • Online transactions will enable railways to get correct data and give correct forecasts Contd… Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 11
  • 12. Benefits People in India • • • • No need to handle cash and change Buy tickets anytime, anywhere even without internet access No long queues and less irritation More willingness to buy tickets and less humiliation for ticketless travel • Easy and transparent access to information Contd… Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 12
  • 13. Benefits Govt. of India • Efficient system and thus less chance of corruption • Project e-Wallet can completely eliminate the need of present cash based transactions • All associated issues and cost with cash based transactions eliminated • Less need for printing of promissory notes and reduced cost of printing • More transparency in the system Capgemini Super Techies Show © 2012 Unisys Corporation. All rights reserved. 13
  • 14. Discussion © 2012 Unisys Corporation. All rights reserved. 14