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Welcome to the Hotel
Excellence Awards 2013
Damon Roberts
Joint Chair
Thistle Middlesbrough
Excellence
Awards 2013
Best Arrivals
Experience
Best Arrivals
Experience
Bernard Bloodworth
Matfen Hall Hotel
Best Arrivals
Experience Finalists

Kellie Robson
Sunderland Marriott

Rachel Van Der Wolf
Grey Street

Louise Turnbull
Ra...
Best Arrivals
Experience Winner

Louise Turnbull
Radisson Blu
Excellence
Awards 2013
Support Services
Support Services
Martin Robinson
Hilton Newcastle Gateshead
Support Services
Finalists

Sarah Johnston
Rockliffe Hall

Claire Darton
Wynyard Hall

Dawn Barkell
Sunderland Marriott
Support Services
Winner

Claire Darton
Wynyard Hall
Excellence
Awards 2013
Service Excellence
Service Excellence
Alan Hodgson
Hodgson Fish
Service Excellence
Finalists
Malcolm Lount
Newcastle Gateshead Marriott Metrocentre

Nicola Sutcliffe
Owen Gooding
Rocklif...
Service Excellence
Winner

Owen Gooding
Rockliffe Hall
Excellence
Awards 2013
Cleanliness
Cleanliness
Mike Jones
Fishers Laundry
Cleanliness
Finalists
Sandra Welch

Hazel Madisson

Staybridge Suites

Durham Marriott

Lynda Maplewood
Wynyard Hall
Cleanliness Winner

Sandra Welch
Staybridge Suites
Excellence
Awards 2013
Leisure Excellence
Leisure Excellence
Lisa Crocker
Staybridge Suites
Leisure Excellence
Finalists
Louise Mowatt
Newcastle Gateshead Marriott
Metrocentre

Talieh Monner
Matfen Hall

Helen Wood...
Leisure Excellence
Winner

Talieh Monner
Matfen Hall
Excellence
Awards 2013
Neal Crocker
Charity Raffle
Excellence
Awards 2013
Quiz Time!
Excellence
Awards 2013
Great North
Menu
Nick Holmes
Rockliffe Hall
Great North Menu
Runners Up
Mariusz Urbanczyk, Copthorne Hotel
John Candlish, County Hotel by Thistle
Malcolm McCrae, Marr...
Great North Menu
Winners

Thomas Knott
Daniel Parker

Steven Lawford
Sales Champion
Proactive
Sales Champion
Proactive
Des Caldwell
Durham Marriott Royal County
Sales Champion
Proactive Finalists
Sarah Mitcheson
Holiday Inn

Wendy Benson
Rockliffe Hall
Lesley Johnston
Newcastle Gate...
Sales Champion
Proactive Winner

Wendy Benson
Rockliffe Hall
Excellence
Awards 2013
Sales Champion
Reactive
Sales Champion
Reactive
Andrew Fletcher
Newcastle Marriott Gosforth Park
Sales Champion
Reactive Finalists
Claire Stephens
Ramside Hall
Jenny Blin
Wynyard Hall

Rebecca Salmon
Hardwick Hall
Sales Champion
Proactive Winner

Claire Stephens
Ramside Hall
Excellence
Awards 2013
Community
Award
Community
Award
Lottie Haylock
Grey Street Hotel
Community Award
Finalists
Nicolas Nasser
Green Team
Thistle Middlesbrough
Michael Floyd
Newcastle Marriott Gosforth Park

...
Community Award
Winner

Michael Floyd
Newcastle Marriott Gosforth Park
Excellence
Awards 2013
Shooting Star
Shooting Star
Rob Armstrong
LA Taxis
Shooting Star
Finalists

Angela Dooley
Rockliffe Hall

Kelly Smith

Walter Simoes
Newcastle Gateshead Marriott
MetroCentre...
Shooting Star
Winner

Walter Simoes
Newcastle Gateshead Marriott
MetroCentre
Excellence
Awards 2013
Inspirational
Leader
Inspirational
Leader
John Adamson
Ramside Hall Estates
Inspirational
Leader Finalists
John Glendinning
Close House

Mark Winter
Hotel Indigo

Lisa Blundell
Newcastle Gateshead M...
Inspirational
Leader Winner

John Glendinning
Close House
Excellence
Awards 2013
Ken Ellington
Joint Chair
Copthorne Hotel
Charity Raffle
Excellence
Awards 2013
Thank You
Neha excellence awards 2013
Neha excellence awards 2013
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Neha excellence awards 2013

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North East Hotels Association Annual Excellence Award winners 2013

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Transcript of "Neha excellence awards 2013"

  1. 1. Welcome to the Hotel Excellence Awards 2013
  2. 2. Damon Roberts Joint Chair Thistle Middlesbrough
  3. 3. Excellence Awards 2013
  4. 4. Best Arrivals Experience
  5. 5. Best Arrivals Experience Bernard Bloodworth Matfen Hall Hotel
  6. 6. Best Arrivals Experience Finalists Kellie Robson Sunderland Marriott Rachel Van Der Wolf Grey Street Louise Turnbull Radisson Blu
  7. 7. Best Arrivals Experience Winner Louise Turnbull Radisson Blu
  8. 8. Excellence Awards 2013
  9. 9. Support Services
  10. 10. Support Services Martin Robinson Hilton Newcastle Gateshead
  11. 11. Support Services Finalists Sarah Johnston Rockliffe Hall Claire Darton Wynyard Hall Dawn Barkell Sunderland Marriott
  12. 12. Support Services Winner Claire Darton Wynyard Hall
  13. 13. Excellence Awards 2013
  14. 14. Service Excellence
  15. 15. Service Excellence Alan Hodgson Hodgson Fish
  16. 16. Service Excellence Finalists Malcolm Lount Newcastle Gateshead Marriott Metrocentre Nicola Sutcliffe Owen Gooding Rockliffe Hall Radisson Blu
  17. 17. Service Excellence Winner Owen Gooding Rockliffe Hall
  18. 18. Excellence Awards 2013
  19. 19. Cleanliness
  20. 20. Cleanliness Mike Jones Fishers Laundry
  21. 21. Cleanliness Finalists Sandra Welch Hazel Madisson Staybridge Suites Durham Marriott Lynda Maplewood Wynyard Hall
  22. 22. Cleanliness Winner Sandra Welch Staybridge Suites
  23. 23. Excellence Awards 2013
  24. 24. Leisure Excellence
  25. 25. Leisure Excellence Lisa Crocker Staybridge Suites
  26. 26. Leisure Excellence Finalists Louise Mowatt Newcastle Gateshead Marriott Metrocentre Talieh Monner Matfen Hall Helen Wood Newcastle Marriott Gosforth Park
  27. 27. Leisure Excellence Winner Talieh Monner Matfen Hall
  28. 28. Excellence Awards 2013
  29. 29. Neal Crocker
  30. 30. Charity Raffle
  31. 31. Excellence Awards 2013
  32. 32. Quiz Time!
  33. 33. Excellence Awards 2013
  34. 34. Great North Menu
  35. 35. Nick Holmes Rockliffe Hall
  36. 36. Great North Menu Runners Up Mariusz Urbanczyk, Copthorne Hotel John Candlish, County Hotel by Thistle Malcolm McCrae, Marriott Durham Stephen Cawley, Newcastle Marriott Gosforth Park Andrew Hymers, Newcastle Gateshead Marriott MetroCentre Anthony Archer, Matfen Hall Hotel Richard Hardy, Thistle Middlesbrough Paul Todd, Ramside Hall Hotel Richard Greenup, Sunderland Marriott Hotel
  37. 37. Great North Menu Winners Thomas Knott Daniel Parker Steven Lawford
  38. 38. Sales Champion Proactive
  39. 39. Sales Champion Proactive Des Caldwell Durham Marriott Royal County
  40. 40. Sales Champion Proactive Finalists Sarah Mitcheson Holiday Inn Wendy Benson Rockliffe Hall Lesley Johnston Newcastle Gateshead Marriott Metrocentre
  41. 41. Sales Champion Proactive Winner Wendy Benson Rockliffe Hall
  42. 42. Excellence Awards 2013
  43. 43. Sales Champion Reactive
  44. 44. Sales Champion Reactive Andrew Fletcher Newcastle Marriott Gosforth Park
  45. 45. Sales Champion Reactive Finalists Claire Stephens Ramside Hall Jenny Blin Wynyard Hall Rebecca Salmon Hardwick Hall
  46. 46. Sales Champion Proactive Winner Claire Stephens Ramside Hall
  47. 47. Excellence Awards 2013
  48. 48. Community Award
  49. 49. Community Award Lottie Haylock Grey Street Hotel
  50. 50. Community Award Finalists Nicolas Nasser Green Team Thistle Middlesbrough Michael Floyd Newcastle Marriott Gosforth Park Ron Engels Durham Marriott Royal County
  51. 51. Community Award Winner Michael Floyd Newcastle Marriott Gosforth Park
  52. 52. Excellence Awards 2013
  53. 53. Shooting Star
  54. 54. Shooting Star Rob Armstrong LA Taxis
  55. 55. Shooting Star Finalists Angela Dooley Rockliffe Hall Kelly Smith Walter Simoes Newcastle Gateshead Marriott MetroCentre Wynyard Hall
  56. 56. Shooting Star Winner Walter Simoes Newcastle Gateshead Marriott MetroCentre
  57. 57. Excellence Awards 2013
  58. 58. Inspirational Leader
  59. 59. Inspirational Leader John Adamson Ramside Hall Estates
  60. 60. Inspirational Leader Finalists John Glendinning Close House Mark Winter Hotel Indigo Lisa Blundell Newcastle Gateshead Marriott MetroCentre
  61. 61. Inspirational Leader Winner John Glendinning Close House
  62. 62. Excellence Awards 2013
  63. 63. Ken Ellington Joint Chair Copthorne Hotel
  64. 64. Charity Raffle
  65. 65. Excellence Awards 2013
  66. 66. Thank You
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