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Emerging Technology Project - Parr


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This was the emerging technology assignment for my Network Service and Support class. I demonstrate how to implement the Symantec IM Detection Utility and explain why it is used.

This was the emerging technology assignment for my Network Service and Support class. I demonstrate how to implement the Symantec IM Detection Utility and explain why it is used.

Published in: Technology

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  • 1. Emerging Technology Report April 7, 2008 Christopher D Parr
  • 2.
    • What does it do?
    • Why is it implemented?
    • Installation
    • Reports
    • Conclusion
    • Sources
  • 3.
    • The Symantec IM Detection Utility can quickly and
    • easily help you identify how many employees in your
    • organization are using IM (Instant Messenger).
    • With the frequency of web attacks via IM increasing
    • every year, you need an IM security and management
    • solution to protect against IM threats.
    • These IM threats include hackers, malicious code, bots,
    • and malware intrusions just to name a few. Secure your
    • network with this free software today!
  • 4.
    • System requirements :
    • Windows 2003 with SP1 (or higher)
    • Minimum 512 MB RAM
    • - Prerequisites
    • WinPcap version 3.1 or higher (
    • must be installed before running the application.
    • Internet Explorer v6.0 SP1 or higher
  • 5. You must install the Symantec IM Detection Utility on a machine that is connected to a hub or a switch that, in turn, connects the network to the Internet. If you use a switch, you must connect the Symantec IM Detection Utility machine to a monitor port that receives a copy of all switched packets. This setup is sometimes referred to as port mirroring . Monitored Computers Monitored Computers IMDU MAIN SWITCH MONITORED SWITCH
  • 6.
    • Download all the files from to a single folder on the server.
    • Use SymantecIMDUInstaller.exe executable to install and uninstall the service.
    • Run the SymantecIMDUInstaller.exe file. A DOS window is displayed.
  • 7.
    • Type 1 and press Enter. Accept agreement.
    • When the installer has finished, the DOS window is redisplayed stating that you have successfully started the service.
    Verifying the Installation On the Windows desktop, right click on My Computer and select Manage>Services and Applications>Services . If the service is installed and started correctly, the SymantecIMDU service will be in the list and its status will be Started .
  • 8.  
  • 9.
    • For testing purposes, make sure to have some IMs up and running.
    • Accessing the Symantec IM Detection Utility Web interface
    • Launch Internet Explorer and enter the following URL:
    • http://localhost:50000
    • The scan is performed before the Web interface is displayed.
    • Results are displayed.
  • 10.  
  • 11.  
  • 12.  
  • 13.  
  • 14.
    • This is a handy tool to help detect vulnerabilities within
    • your network. It takes a little work to install the
    • software, but once it is installed, it is very easy to use.
    • It is useful to keep tabs on your employees and if they
    • are accessing IM when they shouldn’t be.
    • I give it 9/10 for it’s ease of use and also for the quality
    • of the reports. It loses a point for it’s initial setup.
    • I believe that this tool will become widely used.
  • 15.
    • 1. WinPcap 4.0.2 download
    • packet-capture/winpcap/install/default.htm
    • 2. Symantec IM Detection Utility download
    • 3. Google
    • 4. PC World
  • 16.