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People strong corporate presention

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  • RecruitmentsRecruitment Contracts for permanent hiringExclusive sourcing engine and first right of refusal over sourced resumesProject based/annuity based contractsProject based Hiring (turn key assignment)Campus based hiringSLA Driven

People strong corporate presention People strong corporate presention Presentation Transcript

  • PeopleStrong Corporate Presentation 2010-11
  • Executive Summary
    About PeopleStrong
    Venture capital funded | Excellent Management Team | Strong network of Advisors & Investors
    40+ Clients | Marquee Client List | Well respected in HR circles
    HR Business Areas
    Benefits Administration Query MgmtPayroll Management Process Consulting Recruitment Process Outsourcing
    Attendance Management Reimbursements Full and Final Settlement HR Analytics On-Boarding & Induction
    Retirals Management Compensation Statutory Compliance Retention Mgmt Survey Administration
    Technology Focus
    End-to-end Recruitment Technology HRMS Contact Center Automated Analytics
    Payroll Processing Software ESS Online Survey Engine Customized Dashboards
    Industry Verticals
    Auto | BFSI | Education | FMCG | IT | ITES | Manufacturing | Media & Entertainment | Pharma | Retail | Telecom |
    Representative Clients
  • Best Co. to Work- Survey ‘10
    300+ people Company
    Acquisition of Summit HR Frontline Business
    Series B‘ funding
    Rated as 5 Best Start-ups by Baring
    Delivery Centers @
    5 locations in India
    Journey So Far…
    June‘11
    May ‘11
    Apr ‘11
    Lumis Partners Investment
    Jan ‘11
    Jan ‘10
    Signed 1st Comprehensive RPO Deal
    Oct ‘09
    Publication of 1st
    Indian Attrition Report
    May ‘09
    Signed Million dollar HR Shared Services contract
    Mar ‘09
    Expanded Footprints in South East Asia
    By Strategic Alliance with Zapper
    July ‘08
    Rated among Emerging RPO leader
    July 08’
    July ’08
    Apr ‘07
    1st Major Client Acquisition
    Apr 06
  • Investors/Advisors
    Dr. Santrupt Misra
    CEO, Carbon Black Business
    Lumis Partners
    S Varadarajan
    Head HR, Quatrro
    AquilBusrai
    CEO, AquilBusrai
    Consulting
    Joe Simon
    CIO, Viacom
    AAA Ventures
    Varun Talwar
    Director , Withya Group
    Deepak Dhawan
    Ex-Head HR, EXL
    Aadesh Goyal
    EVP & Group Head HR,
    Tata Communications
  • Executive Team
  • Strategy
    Sourcing
    Projects
    Campus
    Employee Referral
    Optimization of Sourcing mix
    Recruitment Management
    Recruitment Administration
    Analytics with Technology
    Payroll Processing
    Statutory Compliance
    Retrials and Benefits
    Payroll Helpdesk and Analytics
    PAN India Operations
    Retention Management
    HR Process Audit & Benchmarking
    HR Process Re-engineering
    HR Setup
    Build-Operate-Manage
    Vendor Management
    HRIS- Workforce Management
    On Boarding
    Learning Management
    HR Dashboard and Analytics
    Vendor Management
    Recruitment Ad
    Management
    Separation Management
    Vendor Management
    HR Shared Services Readiness
    HR Helpdesk /Contact Center
    OurServices
    HRO Services
    RPO Services
    R-SSC
    RECRUITMENT
    HR Shared Services
    Payroll & Compliance
    Consulting
    Service Levels – Analytics – Governance – Technology
  • Existing Clients in India
    Department of IT
    **Above mentioned is only the representation of PeopleStrong’s client list
  • PeopleStrong in Media
  • Benefits
    • Economies of Scale
    • Best in class Technology
    • Industry Best Practices
    • Service Level Agreements
    • HR Industry Experts
    • HR Processes
  • Success Stories- Shared Service
    Company Overview
    • Financial Services company with presence in multiple sectors like Life Insurance, Asset Management and Distribution
    Size and Scope of Deal
    • Multi-Billion Dollar Company. Spread across 1200 locations in India.
    Administrative Support
    • Transaction Management and Administration
    • On-Boarding
    • Attendance Management
    • Compensation
    • T & D
    • Relocation
    • Full and Final
    • HRMS
    • HR Helpdesk/ Contact Center
    • Survey Administration
    • HR Dashboard and Analytics
    Systems Used
    • HRIS (SAS Based Application)
    • Case Management Tool
    • Contact Center
    Business Needs
    • Consolidate and standardize its HR process.
    • Improve process efficiency.
    • Reduce cost of HR administration
    Business Solution Offered By PeopleStrong through its Shared Services Vertical
    • Designed framework of Financial analysis pertaining to labor/non-labor costs for direct dollar savings
    • Dedicated employee service and transaction centre.
    • Streamlined process with high level of dynamic orientation, facilitating smooth change management.
    • Integrated cock-pit view of all HR Transactions
    Business Benefits
    • Detailed as-is Understanding and recommendations phase using the best ‘Industry Practices’ suiting client’s needs
    • Pre-Implementation activities including ensuring ‘Technology Readiness’ for the new service platform
    • Global Rollout and ongoing engagement
    - 10 -
  • Process Consulting Case Study- RSSC
    Business Needs
    Company Overview
    • One of India’s leading insurance companies. It has been estimated that customer growth is better than any private insurance company in India.
    Size and Scope of Deal
    • One of India’s fastest growing Insurance companies with an employee strength of over 5000.
    Administrative Support
    • Management of the entire recruitment process
    • Recruitment Contracts for permanent hiring
    • Vendor Management
    • Optimization of sourcing mix
    • SLA Driven
    Systems Used
    • Hire Craft
    • Standardized multiple processes being followed at each branch at Recruitment stage.
    • Centralized and harmonized processes and policies
    • Optimize various channels & provide the feedback process to a long time thus impacting the candidate experience.
    Business Solution
    PeopleStrong conducted a detailed As-Is study of the HR process & policies in the following manner-
    • Data was collated for 18 policies and 6 HR processes
    • Interviews were conducted with the Recruitment Stake holders across all the Branches
    • Feedback from Local & Regional HRs were taken to understand their strategic challenges and operational experiences
    • Regular internal reviews took place to ensure smooth flow of work
    • A core team was created to ensure project governance in place
    With the outcomes of this As Is study, PeopleStrong also clubbed the Industry Best Practices as an input to the To-Be processes and policies. The salient points for to be phase were following –
    • Clear TATs for feedback at each interview stage was established
    • Vendors were categorizes according to performance to maximize their performance
    • Efficiency matrix were defined including tracking mechanisms to standardize Recruitment process
    Business Benefits
    • Run rate of over 400 joining in a month
    • 400 Active vendors managed through RSSC Engine
    • Cycle time of 12 days achieved.
    • Ensure ‘Good Candidate experience’ across all branches
    - 11 -
  • Success Stories- Recruitment
    Business Needs
    Company Overview
    • A major Indian Multinational Engineering and Construction Conglomerate and a global pioneer in providing Engineering Services for Oil & Gas Industry.
    .
    Size and Scope of Deal:
    • 1000 Employees
    Administrative Support
    • Recruitment Administration
    • Recruitment Contracts for permanent hiring
    • MI & Analytics
    • Data Input
    • SLA Driven
    Systems Used
    • ATS
    Recruitment for turnkey project based in Chennai.
    • Positions involved were across niche engineering positions including Piping, Structural Process, Instrumentation ,Chemical & Electrical etc.
    • Positions needed to be filled with in the very tight timelines.
    Business Solution
    PeopleStrong offered the following through its Recruitment services offering –
    • Compensation benchmarking with competitors ,was done for the new entity
    • SLAs were signed to ensure timeliness of the turnkey project with full guarantee from PeopleStrong
    • More than 100 key positions were closed in 4 months as desired for efficient project schedule
    • As a pure RPO, client’s involvement was only in JD creation and interviewing with offer/appointment letters was also done by PeopleStrong
    Business Benefits
    • Project started on schedule
    • Clients’ cost expectations were matched completely
    • Best-in-class employees from outside India markets were recruited successfully.
    - 12 -
  • Success Stories- HR Helpdesk
    Company Overview
    • A Fortune 500 MNC , world's leading mobile phone supplier and a leading supplier of mobile and fixed telecom networks including related customer services.
    Size and Scope of Deal
    • Company with over 5000 employees and a turnover of over 5000+ Crores
    Administrative Support
    • SLA and TATs driven
    • Build / improvise current processes
    • SLA and TATs driven
    • MI & Analytics
    • Managing transactions related to New Hire, transfer etc.
    Systems Used
    • OTRS
    • Aspect
    • Contact Center
    Business Needs
    • Improve Employee QRI(Query Resolution System) in time
    • Create a high level of satisfaction amongst employee
    Business Solution
    Post conducting a “As-is” understanding of the existing process, the process design team at PeopleStrong re-engineered the helpdesk process.
    • Centralized the query inflow – Routing queries from multiple locations to a common point and then allocating them to specific process owners and third party vendors
    • Incorporated Industry best practice for process designing.
    • Identified communication modes and defined SLA and reverse SLA with SPOCS, to ensure timely resolution.
    Business Benefits
    • Superlative SLA compliance of 100%
    • Turned around Employee SAT Scores from 53% to 88% within a span of 6 months.
    • HR Helpdesk emerged as the main connect between multi located offices and teams across the country as it provided the employees with the much needed “personal” “human” touch
    • Reduced time of HR administrators, so as the team gets more time to focus on other strategic functions.
    - 13 -
  • Success Stories – Payroll & Statutory Compliance
    Business Needs
    Company Overview:
    • The Company is one of India's foremost private sector companies and has been rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most Reputable Companies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies by Business Today
    Size and Scope of Deal:
    • Company with over 7000 employees and with a market capitalization of nearly US $ 19 billion* and a turnover of over US $ 5.1 Billion
    Administrative Support
    • Payroll Processing
    • Statutory Compliance Administration
    • Retrials and Benefits Administration
    • Payroll Helpdesk & Analytics
    Systems Used
    • WebPay
    • Required smooth payroll processing with an accuracy of 99% along with the all Employee and Employer related Statutory compliance.
    • Need the correct calculation of statutory dues with timely filing into the respective govt. authorities.
    Business Solution
    PeopleStrong payroll management offered:
    • Streamlining the payroll input process.
    • Complete automation of Payroll Output.
    • Online computation of Statutory Dues.
    • Assist with multiple management reports in record time.
    Business Benefits
    • Timely closure of payroll processing with an accuracy level of 99.9%
    • 100% on-time Statutory compliance computation & deposits
    • Single window Approach for all Employee related Cash Transactions
    • Integration of voice web and email based process achieving 95%+ CSAT Scores
    - 14 -
  • Why PeopleStrong
    Grows with you
    Innovative Approach
    Trusted Partner
    250 + HR Process Implementation
    “Happy Employees” Approach
    15 + implementations in RPO & Shared Services
    Best in-class technology
    Paperless Processes
    SAAS Based Model
    Lean Process
    Flexible Processes
    Hire to Retire Management
    Create Flawless System
    Managing over 150,000 Employees, Monthly
  • PS Value Proposition
    IT Infra Cost
    Contact Center
    CapEx
    Better efficiency
    Productivity Improvement
    PeopleStrong Value Proposition
    Year on Year Advantage
    FTE Pricing - Flexi Staffing
    Transaction based pricing
    Fixed to Variable Cost
    SG&A per Employee
    35% Reduced Time spent on Queries
    Savings on Hidden Costs
    Best In Class process
    Best of Breed Professionals
    Process Arbitrage
  • We Create Happy Organizations !