RecruitmentsRecruitment Contracts for permanent hiringExclusive sourcing engine and first right of refusal over sourced resumesProject based/annuity based contractsProject based Hiring (turn key assignment)Campus based hiringSLA Driven
PeopleStrong Corporate Presentation 2010-11
Executive Summary About PeopleStrong Venture capital funded | Excellent Management Team | Strong network of Advisors & Investors 40+ Clients | Marquee Client List | Well respected in HR circles HR Business Areas Benefits Administration Query MgmtPayroll Management Process Consulting Recruitment Process Outsourcing Attendance Management Reimbursements Full and Final Settlement HR Analytics On-Boarding & Induction Retirals Management Compensation Statutory Compliance Retention Mgmt Survey Administration Technology Focus End-to-end Recruitment Technology HRMS Contact Center Automated Analytics Payroll Processing Software ESS Online Survey Engine Customized Dashboards Industry Verticals Auto | BFSI | Education | FMCG | IT | ITES | Manufacturing | Media & Entertainment | Pharma | Retail | Telecom | Representative Clients
Best Co. to Work- Survey ‘10 300+ people Company Acquisition of Summit HR Frontline Business Series B‘ funding Rated as 5 Best Start-ups by Baring Delivery Centers @ 5 locations in India Journey So Far… June‘11 May ‘11 Apr ‘11 Lumis Partners Investment Jan ‘11 Jan ‘10 Signed 1st Comprehensive RPO Deal Oct ‘09 Publication of 1st Indian Attrition Report May ‘09 Signed Million dollar HR Shared Services contract Mar ‘09 Expanded Footprints in South East Asia By Strategic Alliance with Zapper July ‘08 Rated among Emerging RPO leader July 08’ July ’08 Apr ‘07 1st Major Client Acquisition Apr 06
Investors/Advisors Dr. Santrupt Misra CEO, Carbon Black Business Lumis Partners S Varadarajan Head HR, Quatrro AquilBusrai CEO, AquilBusrai Consulting Joe Simon CIO, Viacom AAA Ventures Varun Talwar Director , Withya Group Deepak Dhawan Ex-Head HR, EXL Aadesh Goyal EVP & Group Head HR, Tata Communications
Improve Employee QRI(Query Resolution System) in time
Create a high level of satisfaction amongst employee
Business Solution Post conducting a “As-is” understanding of the existing process, the process design team at PeopleStrong re-engineered the helpdesk process.
Centralized the query inflow – Routing queries from multiple locations to a common point and then allocating them to specific process owners and third party vendors
Incorporated Industry best practice for process designing.
Identified communication modes and defined SLA and reverse SLA with SPOCS, to ensure timely resolution.
Superlative SLA compliance of 100%
Turned around Employee SAT Scores from 53% to 88% within a span of 6 months.
HR Helpdesk emerged as the main connect between multi located offices and teams across the country as it provided the employees with the much needed “personal” “human” touch
Reduced time of HR administrators, so as the team gets more time to focus on other strategic functions.
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Success Stories – Payroll & Statutory Compliance Business Needs Company Overview:
The Company is one of India's foremost private sector companies and has been rated among the World's Best Big Companies, Asia's 'Fab 50' and the World's Most Reputable Companies by Forbes magazine, among India's Most Respected Companies by Business World and among India's Most Valuable Companies by Business Today
Size and Scope of Deal:
Company with over 7000 employees and with a market capitalization of nearly US $ 19 billion* and a turnover of over US $ 5.1 Billion
Single window Approach for all Employee related Cash Transactions
Integration of voice web and email based process achieving 95%+ CSAT Scores
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Why PeopleStrong Grows with you Innovative Approach Trusted Partner 250 + HR Process Implementation “Happy Employees” Approach 15 + implementations in RPO & Shared Services Best in-class technology Paperless Processes SAAS Based Model Lean Process Flexible Processes Hire to Retire Management Create Flawless System Managing over 150,000 Employees, Monthly
PS Value Proposition IT Infra Cost Contact Center CapEx Better efficiency Productivity Improvement PeopleStrong Value Proposition Year on Year Advantage FTE Pricing - Flexi Staffing Transaction based pricing Fixed to Variable Cost SG&A per Employee 35% Reduced Time spent on Queries Savings on Hidden Costs Best In Class process Best of Breed Professionals Process Arbitrage