Pam Dechert Updated Webinar

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  • Pam Dechert Updated Webinar

    1. 1. Welcome to the eTapestry Webinar! <ul><li>To join the audio dial, 866.833.9989 Pass code 317336382 </li></ul><ul><ul><li>* 6 Mutes your Phone </li></ul></ul><ul><ul><li># 6 UN-Mutes your Phone </li></ul></ul><ul><li>If you are not able to see the entire screen , in the top left hand corner - a button saying &quot;full screen&quot; or &quot;fit to window&quot; - If you hit that, it automatically autofits your screen into mine! </li></ul><ul><li>2384 </li></ul>Your presenter: Pam Dechert, CFRE, ePMT Senior Account Executive and Faith Based Team Leader
    2. 2. Quick Introduction <ul><li>Your Name, Organization </li></ul><ul><li>How many records / names ? ________ # </li></ul><ul><li>(members, volunteers, donors, prospects, friends, corporations, foundations, alumni, etc.) </li></ul><ul><li>Are you using any software? </li></ul><ul><li>(ACS, Shelby, Excel, Access, FileMaker Pro, Blackbaud, DonorPerfect,etc.) </li></ul>Your presenter: Pam Dechert To join the audio dial, 866.833.9989 Pass code 317336382 #
    3. 3. eTapestry The Complete Solution Database eCommerce Web Services eMail
    4. 4. Today’s agenda <ul><li>Quick Introduction to eTapestry (7 minutes) </li></ul><ul><li>Ten Guarantees (45 min) </li></ul><ul><li>Big Picture Investment options (5 min) </li></ul><ul><li>Questions? </li></ul><ul><li>If you like what you see today, </li></ul><ul><ul><li>Next step, individual needs </li></ul></ul><ul><ul><li>Custom proposal, then a </li></ul></ul><ul><ul><li>Personalized demonstration </li></ul></ul>
    5. 5. Who is eTapestry? <ul><li>An organization dedicated to serving hospital foundations, arts groups, hospices, churches, schools, and other organizations of all types & sizes! </li></ul>
    6. 6. <ul><li>An organization dedicated to serving nonprofits </li></ul><ul><li>Our Guiding Principles </li></ul><ul><ul><li>Operate with the highest levels of honesty, quality, and integrity. </li></ul></ul><ul><ul><li>Treat all with fairness and respect. </li></ul></ul><ul><ul><li>Be prudent in our commitments and always keep them. </li></ul></ul><ul><ul><li>Foster a fun and challenging environment. </li></ul></ul><ul><ul><li>Demonstrate fiscal responsibility in all activities. </li></ul></ul><ul><ul><li>Exhibit philanthropy to our community and marketplace. </li></ul></ul>Who is eTapestry?
    7. 7. A fast growing, successful company Founded in 1999, eTapestry was the first company to launch web-based software for nonprofit organizations. Since that time we have earned the business of over 6,000 nonprofit clients in the United States, Canada, United Kingdom, Europe, Africa, South America, Asia, New Zealand and Australia. Who is eTapestry?
    8. 8. A fast growing, successful company eTapestry continues to grow at a rate of over 50% each year, and maintains a customer retention rate of 95%. As a wholly owned subsidiary of Blackbaud we offer our clients the ideal combination of leading edge technology along with unparalleled financial strength. Who is eTapestry?
    9. 9. A company that thrives on innovation Who is eTapestry? <ul><li>Software updates done for you! </li></ul><ul><li>Personal Fundraising eCommerce </li></ul><ul><li>Shopping Cart Integration </li></ul><ul><li>Integrated Online Donations & Registration </li></ul><ul><li>Access from your Blackberry! </li></ul>
    10. 10. A group that is passionate about service Who is eTapestry?
    11. 11. People who love to have fun! Who is eTapestry?
    12. 12. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul><ul><li>A fast growing, successful company </li></ul><ul><li>A company that thrives on innovation </li></ul>MAPQUEST integration Cross Database Reporting Loyalty Survey
    13. 13. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul><ul><li>A fast growing, successful company </li></ul><ul><li>A company that thrives on innovation </li></ul><ul><li>A group that is passionate about service </li></ul>
    14. 14. Who is eTapestry? <ul><li>An organization dedicated to serving nonprofits </li></ul><ul><li>A fast growing, successful company </li></ul><ul><li>A company that thrives on innovation </li></ul><ul><li>A group that is passionate about service </li></ul><ul><li>People who love to have fun! </li></ul>
    15. 15. People who love to have fun!
    16. 16. What is our history? <ul><li>Founded by former execs at Master Software Corp. </li></ul><ul><li>Introduced the first “Software as a Service” solution for nonprofits in 1999 </li></ul><ul><li>In use by over 6,000 nonprofit organizations around the world </li></ul><ul><li>Purchased and now a wholly owned subsidiary of Blackbaud in August 2007 </li></ul>
    17. 17. We’ll give you a Guarantee…
    18. 18. 10 We’ll give you a Guarantee…
    19. 19. We’ll give you 10 Guarantees + two additional Bonus Guarantees!
    20. 20. Advanced Email Database Ecommerce Website Post Office Checks, Credit cards through the mail or phone Text email
    21. 21. 1. We guarantee you an Internet strategy.
    22. 22. Did you know there are 150 million active users on the Internet? Source: Pew Internet Research
    23. 23. eTapestry builds and hosts websites for more than 500 organizations.
    24. 24. eTapestry builds and hosts websites. Now what can they do?
    25. 25. # 1 reason donors’ say they give online is convenience – it’s easier than writing a check. Source: Network for Good - 2006 <ul><li>Did you know that over 95% of Internet users… </li></ul><ul><li>made on online purchase, </li></ul><ul><li>but only 40% of nonprofit organizations offer online giving? </li></ul>
    26. 26. A link on your website connects donors to a custom online giving page.
    27. 27. … where the donor completes the online giving form.
    28. 28. IATS TicketMaster The gift information is automatically processed, and the donor is notified of their successful transaction.
    29. 29. IATS TicketMaster The money is then automatically deposited into your bank account, and the donor and gift recorded in eTapestry. Your Bank Account
    30. 30. Your donor or member has made a secure gift, conveniently and easily - and they already have their gift receipt in hand! Electronic tithing, EFT, monthly gifts! The gift is automatically deposited in your bank. All of the donor and gift information is automatically recorded . Your fundraising and membership efforts are growing! The Results… Your eTapestry database
    31. 31. Online Donation Page
    32. 32. Online Registration
    33. 33. Online Purchasing
    34. 34. Online Volunteer Registration
    35. 36. Make a Gift Event Sign-up A multi-purpose page
    36. 37. eTapestry Shopping Cart
    37. 38. A Cart Order
    38. 39. Confirmation Email
    39. 40. eTapestry Personal Fundraising
    40. 41. Walkatons, Runathons, Bikeathons, Bowlathons… You name it.
    41. 42. Projects
    42. 43. Mission Sponsorships, Volunteer Spring Break trips…
    43. 44. An Overall Strategy Sign Up For Newsletter Multiple Ways To Support & Get Involved Donate Now
    44. 45. Email is more cost effective than traditional mail communications. <ul><li>Email campaigns cost an average of $ 5 - $7 per thousand records </li></ul><ul><li>Traditional mail cost and average of $ 500 - $700 to reach the same number of people” </li></ul><ul><li>Source: Gartner Group </li></ul>Did you know that…?
    45. 46. Email is more cost effective than traditional mail communications. <ul><li>Email campaigns cost an average of $ 5 - $7 per thousand records </li></ul><ul><li>Traditional mail cost and average of $ 500 - $700 </li></ul><ul><li>to reach the same number of people </li></ul><ul><li>Source: Gartner Group </li></ul>Did you know that…?
    46. 47. eTapestry’s advanced email provides a fully integrated email tool…with full html editor
    47. 48. eTapestry’s advanced email provides a fully integrated email tool…with spam checking and scheduling
    48. 49. eTapestry’s advanced email provides a fully integrated email tool…including delivery reports
    49. 50. eTapestry’s advanced email provides a fully integrated email tool…including delivery reports and click thru tracking
    50. 51. Your Internet strategy may become even more sophisticated and utilize additional tools…
    51. 52. Your Internet strategy may become even more sophisticated and utilize additional tools… Donor Login WishList Loyalty Survey Personalized Fundraising Benchmark Reporting
    52. 53. <ul><li>Office </li></ul><ul><li>Home </li></ul><ul><li>Airport </li></ul><ul><li>Road </li></ul><ul><li>Multiple offices </li></ul><ul><li>Partner locations </li></ul><ul><li>PDA’s </li></ul><ul><li>anywhere </li></ul>2. We guarantee you broader access to your data.
    53. 54. 3. We guarantee easy operation.
    54. 55. Welcome Page for each login…
    55. 56. Runs in a web browser
    56. 57. Search engine type lookups
    57. 58. Complete info on one page
    58. 59. Complete info on one page
    59. 60. Built in reporting
    60. 61. Easy setup, multiple output options
    61. 62. Dynamic report use
    62. 63. Drill down navigation
    63. 64. Integrated tools
    64. 65. 4. We guarantee better recordkeeping.
    65. 66. Relationships Family or Businesses with multiple names to track Constituent interactions Future Contacts/Calendaring Email Communication 4. We guarantee better recordkeeping.
    66. 67. Track Relationships
    67. 68. Relationships
    68. 69. Relationships
    69. 70. Track Relationships
    70. 71. Constituent interactions &quot;I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t know them very well, I can see who introduced them to the organization. It’s really powerful.&quot; Connie Sherman, Executive Director, St. Mary's Child Center
    71. 72. Outlook Integration
    72. 73. Email Communication
    73. 74. Email Communication
    74. 75. Future Contacts/Calendaring
    75. 76. Future Contacts/Calendaring
    76. 77. Future Contacts/Calendaring
    77. 78. Future Contacts/Calendaring
    78. 79. 5. We guarantee improved communications.
    79. 80. We’ve already looked at communications tracking, outlook integration, and advanced email… BUT we can help you keep your information accurate too .
    80. 81. Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address. Source: US Postal Service Did you know …?
    81. 82. Did you know …? <ul><li>NCOA Processing </li></ul><ul><li>Telephone Appending </li></ul><ul><li>Mass Duplicate Merge </li></ul>Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address. Source: US Postal Service
    82. 87. Newsletter Templates
    83. 88. Letter Templates
    84. 89. Events & Invitation Templates
    85. 90. Envelopes Templates
    86. 92. 6. We guarantee your data is secure.
    87. 93. We take security seriously. Encrypted data Redundant equipment Automatic backups Automatic updates 2 hosting centers – Indianapolis and Atlanta
    88. 94. Sophisticated end-user security settings
    89. 95. With complete details on all user activity.
    90. 96. 7. We guarantee outstanding support.
    91. 97. User Support Email Online Help Instant Messaging Telephone
    92. 98. User Training – On Demand. Your pace. Your convenience. Annual Training Agreement Recorded Update Sessions Crash Courses Podcasts
    93. 99. 8. We guarantee innovative tools.
    94. 100. Outlook email Wishlist Raising More Money Moves Management Matching gift database Prospect Research Grant research Online fundraising Planned giving Auction Software Integration with best-in-class partners
    95. 101. Innovations <ul><li>eTapestry Mobile </li></ul><ul><li>Included with your eTapestry service </li></ul><ul><li>Specifically formatted for mobile use </li></ul><ul><li>Fast </li></ul><ul><li>Real time information – no syncing or downloading </li></ul>
    96. 102. Benchmark Reporting <ul><li>Benchmark Giving Dynamics, Status, Trends, Comparisons </li></ul>
    97. 103. Donor Loyalty
    98. 104. Innovations MapQuest integration
    99. 105. 9. We guarantee fast, smooth implementation . <ul><li>“ Getting Started” call with your Account Executive </li></ul><ul><li>A dedicated Conversion Specialist </li></ul><ul><li>Training programs </li></ul><ul><li>Implementation specialist – if needed </li></ul>Getting Started in 30 - 90 Days
    100. 106. “ Only your database will know you’re converting” We guarantee we'll move your data to eTapestry , train you , and have you up and raising money in just 30 days (instead of the usual 3-6 months). If not, you get our on demand fundraising software free for a year. http://www.etapestry.com/30days
    101. 107. 10. We guarantee you’ll save money. Consider these cost, beyond the software , that other systems require: <ul><li>No software to buy </li></ul><ul><li>No hardware to purchase or update </li></ul><ul><li>No upgrades to install </li></ul><ul><li>No maintenance required </li></ul><ul><li>No backups to make </li></ul><ul><li>No travel for training </li></ul><ul><li>Add services when you need them </li></ul><ul><li>Remove services you don’t need </li></ul>
    102. 108. We’ll be good for each other or it’s free. A unique offering in the nonprofit industry.
    103. 109. We’ll be good for each other or it’s free. No, really…
    104. 110. 1. We guarantee you an Internet strategy. 2. We guarantee you broader access to your data. 3. We guarantee easy operation. 4. We guarantee better recordkeeping. 5. We guarantee improved communications. 6. We guarantee your data is secure. 7. We guarantee outstanding support. 8. We guarantee innovative tools. 9. We guarantee implementation in 30 - 90 days. 10. We guarantee you’ll save money.
    105. 111. eTapestry Investment Options… # of Accounts in your database # Accounts <500 501-1,000 1,001-5,000 5,001-15,000 15,001-25,000 25,001-35,000 35,001-45,000 Monthly Fee FREE! $37/month $117/month $172/month $236/month $289/month $354/month
    106. 112. eTapestry Investment Options… # of Accounts in your database # Accounts <500 501-1,000 1,001-5,000 5,001-15,000 15,001-25,000 25,001-35,000 35,001-45,000 Monthly Fee FREE! $37/month $117/month $172/month $236/month $289/month $354/month Concurrent Users # Users 1 Each Add’l 5 pack Monthly Fee Included $50 $175
    107. 113. eTapestry Investment Options… Optional services – can be added at any time <ul><li>Telephone support </li></ul><ul><li>Annual Training Agreement </li></ul><ul><li>Admin module </li></ul><ul><li>Advanced Email </li></ul><ul><li>Advanced Security </li></ul><ul><li>Document Attachments </li></ul><ul><li>Donor / Alumni Login </li></ul><ul><li>Ecommerce </li></ul><ul><li>Executive Reporting </li></ul><ul><li>Grant Explorer </li></ul><ul><li>Import </li></ul><ul><li>Matching Gift Database </li></ul><ul><li>Moves Management </li></ul><ul><li>Outlook integration </li></ul><ul><li>Planned Giving Calculator </li></ul><ul><li>Prospect Research Services </li></ul><ul><li>Segmented Gifts </li></ul><ul><li>WishList </li></ul><ul><li>Website Development </li></ul><ul><li>Database Conversion options </li></ul>
    108. 114. What’s next? <ul><li>We’ll discuss your unique needs. </li></ul><ul><li>We’ll build a custom proposal. </li></ul><ul><li>We’ll provide a personalized demonstration. </li></ul><ul><li>We’ll help you with every step of implementation. </li></ul>Your presenter: Pam Dechert 888-739-3827 General sales ext 1 My extension x 7271 [email_address]
    109. 115. Questions ? Your presenter: Pam Dechert, CFRE, ePMT Contact Info: 888.739.3827 x7271 [email_address]

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