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It is fast and easy, and is a popular way of promotion
trying to sell straight to the customer
this may be done over the phone post or door to door,or
DELL started with a new concept:
Eliminate the middlemen, and sell directly to the Consumer
By eliminating wholesalers and retailers,
Maintain complete control over inventory levels, as well as
Benefits to DELL Computers due to
Dell Computers had competitive advantage over the other
players in the market.
Good Customer Service by solving customer problems.
Customer Can reach to DELL 24*7
Dell reportedly deals with up to 10,000 customers per day, either
by phone or through e- mail.
Supply Chain Management
I2 technology : which gives them the ability to get materials from
suppliers over the web in real time, and get those supplies to the
factories every two hours to meet customer needs
Serves customer orders in couple of days or less
Dell computers has established themselves as one of the
front-runners in the computer business. Their ability to provide
customers with custom-built computers in a matter of days at an