Bureau Director Larry Gilbertson Medical Director Keith Wesley Bureau Office Manager Helen Pullen
Understanding the
EMS Provider Application and Operational Plan
General Information
Associate Information
Medical Control Hospital Information
Operations Information
Affiliate Information
Transportation Information
Components
Education
Infection Control Information
QA Program
Protocols
Signatures
Update Requirements
Components
Demographics
License Level
Provider Description
Primary Service Area
Insurance Information
Call Coverage / Scheduling
General Information
General Information EMS PROVIDER APPLICATION AND OPERATIONAL PLAN: “ Completion of this form is mandatory for licensure as an EMS provider. Updating and maintaining a current operational plan with the Wisconsin Department of Health & Family Services is required under Administrative Rule Chapters HFS 110, HFS 111, HFS 112, HFS 113 and s. 146.50 and 146.55 Wis. Stats.”
RETURN COMPLETED PLAN TO THE APPROPRIATE EMS PROGRAM COORDINATOR AT:
Division of Public Health
Bureau of Local Health Support and Emergency Medical Services
1W. Wilson Room 133
PO Box 2659
Madison, WI 53701-2659
General Information
This plan is a:
New
Change of Service License Level
Change of Ownership
Special Event Plan
Seasonal Plan
*Revised Plan – Attach a document describing change and complete only those sections applicable to the change.
General Information
Contact Person (submitting plan)
Telephone No.
E-mail Address**
General Information
Provider Legal Name
Provider Number
FEIN
Address (where records are kept)
General Information
E-mail Address
Telephone
DEA number (if applicable)
CLIA waiver number and expiration
General Information
Medical First Responder
EMT Basic
EMT Intermediate Technician
EMT Intermediate
EMT Paramedic
General Information
Municipality Owned
Private Non-Profit *
Private For-Profit**
Tribal Ownership
* Private Non-Profit – submit a copy of certificate of incorporation and a copy of contract for service
** Private for profit – submit a copy of contract for service
General Information
Description of the legal service area for 911 primary response
City, townships or villages
Responsibilities
Map representing PSA
General Information
Name of station
Identifier
Street Address
City
Zip
General Information
Professional and/or Medical Liability Insurance
Copy of certificate of insurance
Provider Name
Policy No.
Expiration Date
Agent Name
Address
Telephone
General Information
Owner
Service Director
Medical Director
Training Officer
Infection Control Contact
Quality Assurance Officer
Associate Information
The person or entity legally responsible for providing and overseeing the EMS Service. Assures the service complies with s. 146.50 and s. 146.55 and the Operational Plan
Legal Name
Address
Telephone
E-mail address
Associate Information
R esponsible for daily operation of the service. This individual is the 24/ 7 contact. Assures the service conforms to all rules and the Operational Plan.
Name
License No.
Address
Telephone
E-mail Address
Associate Information
The WI Licensed physician responsible for:
All phases of the services’ program and the personnel performing under the Operational Plan
Designating on–line medical control physicians
Attach a copy of the medical director’s resume’ or curriculum vitae and Wisconsin license number
Associate Information
The WI Licensed physician responsible for:
Establishing standard operating protocols for EMS personnel performing under the Plan
Coordinating and supervising evaluation activities carried out under the Plan
Associate Information
Responsible for establishing and overseeing the services’ training program; Maintains training records; Assures compliance with training requirements.
Name
Address
Telephone
E-mail Address
Associate Information
The service member contacted in case of employee exposure to hazardous materials or other potentially infectious substances
Name
Address
Telephone
E-mail Address
Associate Information
Responsible for overseeing the QA program; Assures review of patient care reports and operations. Submits data to the Department as requested.
Associate Information
Name
Address
Telephone
E-mail Address
Hospital
Name & Contact Person
On-Line Medical Control
Off-Line Medical Control
Medical Control
An acute care hospital which:
Agrees to participate in the services program
Provides on-line medical direction in accordance with the requirements of Chapters 110-113
Medical Control
On–line medical control means a physician:
Designated by the Medical Director
Provides voice communicated medical direction
Assumes responsibility for the care provided by the EMS personnel in response to that direction
Medical Control
Off-Line Medical Control means medical direction that:
Does not involve voice communication provided to EMS providing direct patient care
Includes protocols and standing orders
Medical Control
Roster
Personnel
Response Information
Response to the scene
Staffing and crew configuration
Operations
Information entered into EMSS for all licensed personnel
Paperwork
Electronic addition
Expiration of CPR/ACLS
Training status
Medical Director approval
Operations
Provides information regarding individuals who replace licensed EMS personnel
MD, RN, PA
Requirements
Non-EMS licensed drivers
Operations
Response to the scene
Staffing
Crew configuration
Operations
Medical First Responder Services
Mutual Aid Agreements
Back-up Agreements
Intercept Services
Disaster Plan
Affilitate Information
Services meeting the requirements in HFS 113
Affiliated with Ambulance Service Provider
Identified on roster
Affiliate Information
Mutual aid means:
Assistance from nearby ambulance providers for care when the primary ambulance service requires additional ambulances; is already committed to a 911 response; is unable to respond because the primary ambulance service resources have been exhausted .
Afilliate Information
Back up agreement means:
Assistance from nearby ambulance providers for care when the primary ambulance service is unable to respond for reasons other than under the Mutual Aid agreements
Affilitate Information
Vehicle Information
Inspector Information
Transportation
Vehicle Information
Vehicle Identification Number
Unit number
License Plate number
Transportation
Model
Year/Make
Conversion Manufacturer
Vehicle type
Contact Information
Division of State Patrol
Office of Ambulance Inspections
Paul Schilling
PO Box 7912 Room 551
4802 Sheboygan Avenue
Madison, WI 53707
608-220-3246
Transportation
Who Can Sign the Plan?
Why Sign the Plan?
What are You Signing?
Signatures
What are You Signing?
Indicates acceptance and understanding of the plan requirements
Agreement to conform to the Operational Plan requirements
Signatures
Owner
Person legally responsible for the service
Service Director
Medical Director
Quality Assurance Representative
May be the Service Director
Signatures
Training Center
Medical Control Hospital
On line medical control
May be multiple hospitals
Receiving Hospital (local)
Ambulance Service Director
Affiliated with Medical First Responder Service
Signatures
Why Sign the Plan?
Required under Administrative rules 110, 111, 112, and/or 113
Indicates all parties involved have read and are aware of the content of the Operational Plan
Signatures
Addendums to Plan
Part A – E
Required
Provides Operational Overview
Emergent Transport
Cancel by 1 st Responders
Response
Dispatch
Intercept Service
Provides additional resources, usually of a higher licensed provider, based upon the patients condition
Provides additional personnel, based upon the patients condition
Should not be used for reasons other than patient need
Affiliate Information
Disaster Plan
Description of the integration of the EMS service with the local, county or regional disaster preparedness plan
Triage/Transport guidelines
Required to adopt the regional or state guidelines in the services’ Operational Plan
Designate RTAC Affiliation
Affiliate Information
Training Center
Refresher changes
Requirements for Continuing Education
Methods for Continuing Education
Education
Certified Training Center means:
Any organization, including a medical or educational institution, approved by the Department under administrative rule to conduct EMT or First Responder training
Education
Minimum requirements for each level
Medical First Responder: 18 hours
Basic: 30 hours
Intermediate Tech: 12 hours
(in addition to Basic refresher)
Intermediate: 48 hours
Paramedic: 48 hours
Education
Watch for changes!
Education
Infection Control Person
Exposure Control Plan
Employee Availability
Infection Control
Infection Control Person
The service member contacted in case of exposure to hazardous materials or other potentially infectious substances
The medical facility contact person utilized in case of EMS member exposure
Infection Control
Exposure Control Plan
Elements
Healthcare Facility
OSHA Requirements
29 CFR 1910.1030 Bloodborne
29 CFR 1910.134 Airborne
Annual OSHA Training
Infection Control
Employee Availability
Available hospital or medical facility contact information
Forms
Requirements
Infection Control
Elements of the program
Importance of the QA Program
Quality Assurance
Elements of the program including
Name of the quality assurance director
Copies of policies and procedures to be used in medical control, implementation and evaluation of the program
A description of the method of data collection and a written agreement to submit data to the department when requested
Quality Assurance
Importance of the QA Program
Must have written plan/procedure
Assure compliance with protocol and practice standards
Identify areas of concern
Provide topics for training
Provide feedback to employees on patient care and performance
Quality Assurance
Protocol Template
Scope of Practice
Protocols
Require Medical Director approval and signature
Cover letter from Medical Director indicating approval
Changes to protocols require Department approval prior to implementation
Protocols
Protocols
Scope of Practice
Medical First Responder
Basic
Intermediate Technician
Intermediate
Paramedic
www.dhfs.wisconsin.gov/ems
Protocols
Scope of Practice for EMT-Paramedic Licensed Providers Shaded areas denote change from previous license level Wisconsin EMS Scope of Practice EMT-Paramedic AIRWAY / VENTILATION / OXYGENATION Airway – Lumen (Non-Visualized) Airway – Nasal (Nasopharyngeal) Airway – Oral (Oropharyngeal) Bag-Valve-Mask (BVM) Chest Decompression – Needle CPAP *** Cricoid Pressure (Sellick) Cricothyroidotomy – Surgical/Needle End Tidal CO2 Monitoring/Capnometry Gastric Decompression – NG Tube CARDIOVASCULAR / CIRCULATION ECG Monitor 12 Lead ECG Cardiopulmonary Resuscitation (CPR) CPR Mechanical Device** Cardioversion – Electrical Valsalva Defibrillation – Automated / Semi-Automated (AED) Defibrillation – Manual Hemorrhage Control – Direct Pressure Hemorrhage Control – Pressure Point Hemorrhage Control – Tourniquet
Cover letter on letterhead
Renewal Time
Once every two years to comply with Administrative Rule
Plan Update
Anytime/every time there is a change
Printed Copy
Submit cover letter on letterhead with appropriate signatures
Include a letter outlining the changes
Plan Update
Renewal
Once every two years
Changes
Anytime there is a change in the services’ operation
Must be approved by the Department prior to implementation
Plan Update
Clarification of issues
Liability and Chapters 125 & 154
Samples of bracelets
DNR
Clarification of issues
Must contain “Wisconsin-Do Not Resuscitate”
Liability protection
Chapters 125 & 154
DNR
Acceptable Bracelets
Hospital type band
Royal Blue Imprint
Metal “Medic-Alert” Bracelet
DNR
DNR Must contain “Wisconsin-Do Not Resuscitate”
DNR Program Information DNR
Equipment
Response Issues
State Communications Plan
Radio Frequencies
EMD
Communications
Radio Equipment
TRANS 309 Requirements
Wireless Communications
State EMS Communications Plan
Dispatch Information
Who, How and When
Communications
Communications “ . . .When installing communications equipment in ambulances, the ambulance service provider shall comply with the specifications and standards of the Wisconsin Statewide Emergency Medical Services Communications Plan. All ambulances shall have direct radio contact with a hospital emergency department on the designated ambulance-to-hospital frequency.” Quote from HFS110.08(2)(f)
Wireless Communication
State Communication Plan
www.dhfs.wisconsin.gov/ems
Communications
Dispatch Information
Who, How and When
EMD/Priority Dispatch
Communications
Communications Program Coordinator Communications
Regional Trauma Advisory Committee (RTAC)
State Trauma Advisory Council (STAC)
Trauma Registry
Trauma
Triage/Transport Guidelines
HRSA Drills
Performance Improvement
WEEPP
Trauma
Legislative requirement for every EMS service to declare their primary RTAC
Excellent source of information
Forum for discussions on trauma care and trauma issues
Trauma
Advisory council to DHFS
Meetings are open to the public
EMS is represented at STAC
Trauma
Trauma data from designated hospitals across the state
Link with EMS WARDS data system in the works
RTAC’s will use registry to assess aggregate data and injury statistics to develop prevention programs
Trauma
Minimal statewide guidelines
RTAC revised guideline to be region specific
EMS services are required to adopt regional or statewide guidelines
Trauma
Required as part of HRSA and Preparedness funding
RTAC Coordinator’s are developing exercises
Trauma
EMS Program Consultant Trauma
Requirements
Initial
Renewal
Licensing
Licensing Responsibility
Individual and Service
Name and Address changes
Common Mistakes
Common Misconceptions
Information available on the website
www.dhfs.wisconsin.gov/ems
Licensing
Initial License Application
Reciprocity
Electronic Addition to Roster
Requirements
Paperwork
Licensing
Failure to renew on time
Failure to obtain refresher requirements
Completion does not automatically renew your license
Licensing
National Registry is NOT your WI license!
Medical direction required to perform advanced skills
License must be issued prior to practicing
Paper copy in hand
Active in EMSS
Licensing
Licensing Program Coordinator Licensing
Up-to-date information
Roster
Addresses
E-mail information
WAMS
How to get access
Who to contact
EMSS
Changes in
Address
Personnel responsibilities
Electronic addition to roster
Adding personnel
Paperwork required
E-mail address information
EMSS
Access
Who is authorized
Changes to authorization
Renewal
Update information including:
CPR
ACLS
Insurance
EMSS
WAMS
Self registration
Profile management
Account recovery
Update information under
“ my account login”
https://on.wisconsin.gov
https://emss.wisconsin.gov
EMSS
EMSS EMSS
Approved by Department
Local 911 service
Interfacility Transfer service
Physician Responsibility
Scope of Practice
Crew Configuration
Interfacility
Written approval from the Department
Includes discharges, hospital to hospital, etc
Interfacility
Must assure the 911 service will not be interrupted while on interfacility transfer
Should not use mutual aid agreements to cover primary 911 service area while on interfacility transfers
Interfacility
Services approved for Interfacility Transfers only
With approval, may provide mutual aid, intercepts, back up
0 comments
Post a comment