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PR Needs More Balls
19.3
14.4
Industry is Growing
Agency 33%
Faster in Agencies
In-House 13%
Headcount 26% Headcount 11%
Content
81%
Growth Drivers
Social
75%
Reputation
70%
Embrace
Change
	
  
Business is Changing
27%
Believe PR will describe what we do
Models Are Adapting
95%
Anticipate Change
Reasons For Change
In-House
Agency
Adoption of new
technologies
3.8/4.1
Increasing demand
for content
3.9/4.0
Expansion of
communication channels
3.6/3.8
But Will It Be Enough?
In-House
Agency
Slight to moderate change
71% 53%
Embrace
Change
	
  
Hire
Different
	
  
Retaining
the right
talent
4.1
Talent is a Challenge
Recruiting
the right
talent
4.0
Lack of
relevant
talent
3.4
Availability of
competent
management
3.4
Writing
89%
Writing Most Important?
Strategic
Planning
84%
Verbal
Comm
80%
Analytics
62%
SEO
41%
Creativity is Critical
In-House
Agency
Critical Thinking
4.3 / 4.5
Intellectual Curiosity
4.2 / 4.6
Creativity
4.1 / 4.4
Embrace
Change
	
  
Hire
Different
	
  
Own the
Sandbox
	
  
Multiple
Agencies
29%
Relationships are Shifting
Agency of
Record
21%
Ad Hoc
Assignments
23%
Corp. Communications
33.7%
CEO/President 27.3%
Marketing 21.8%
Brand Management 9.6%
Relationships are Shifting
Same
55%
Budgets Seem Static
Slightly
less reliant
12%
Slightly
more reliant
28%
Share is Increasing
22.6%
In-House
Agency
Get
Paid
Channels are Changing
Earned 41%
Owned 26%
Shared 17%
Paid 13%
Earned 31%
Owned 28%
Shared 24%
Paid 15%
TODAY TOMORROW
Paid Will Multiply
37.5%
62.5% Paid
In-House
Agency
By 2020
Invest in
Ideas
Get
Paid
Ideas Drive Relationships
Strategic Insight
3.7
Creativity
3.7
Arms & Legs
3.6
Global Reach
2.7
And Compensation
Strategic
Counsel
4.0
Creative
Product
3.9
Business
Results
3.8
Media
Coverage
3.4
Hours
3.0
Invest in
Ideas
Instill
Courage
Get
Paid
Complex
76%
Future is Demanding
Strategic
67%
Challenging
61%
Important
53%
h"p://annenberg.usc.edu/research/center-­‐public-­‐rela5ons	
  
fcook@golin.com	
  

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