Ba Certificate Info 2009-09-28

Procept Associates Ltd. Certificate in Business Analysis Terry Aldebert, CBAP Precision meets Expertise.

Agenda • Introduction to Procept Associates Ltd. • International Institute of Business Analysis (IIBA®) and Certified Business Analyst Professional™ (CBAP®) designation • Career as a business analyst • Knowledge areas of BABOK® • Introduction to Certificate in Business Analysis 2

Introduction to Procept Precision meets Expertise.

Introduction to Procept Associates • Premier provider of professional training programs specializing in: – Project Management – Business Analysis – IT Service Management – Business Continuity Management • Strategic consulting • More than 14,000 training days each year • Charter Global PMI Registered Education Provider; IIBA Endorsed Education Provider; ISEB Accredited Education Provider 4

Introduction to Procept Associates • Training programs • Partnership with four universities across Canada • Direct public offerings • In-house and customized training • Leader in customized training solutions since 1994 • Learning assessments and needs analysis • Pre course and post course assessments • Development of corporate career paths • Coaching • Refresher sessions 5

Private and Public Sector Clients 6

IIBA® and CBAP® Precision meets Expertise.

International Institute of Business Analysis (IIBA®) • Formed in 2003 with 28 founding members • IIBA® has over 7,600 members from more than 40 countries worldwide, with over 80 chapters globally. • Business Analysis Body of Knowledge™ (BABOK®) – current generally accepted practices in business analysis • More information: www.theiiba.org 8

Certified Business Analysis Professional (CBAP®) • Certified Business Analysis Professionals Quick Facts: are experts in identifying the business ― Certification candidates are not needs of an organization in order to required to be IIBA® members in determine the best solutions, a role that order to take the certification is increasingly seen as a vital component examination. of any successful project. More and ― Currently, the certification more companies are recognizing the examination is offered in English, CBAP® designation and the value and but other languages will be expertise that these professionals bring included in the future. to their organizations. ― This program has been carefully designed to be in compliance with the International Standards Organization (ISO) 17204 standard for certifying the competence of personnel. IIBA® will be seeking ISO 17204 approval. 9

CBAP® Qualification Requirements • Work Experience Requirement – 7,500 hours (i.e., five (5) years) business analysis work experience in the last ten (10) years engaged in tasks specifically related to the knowledge areas as defined within the BABOK®. The ten (10) year timeframe is based on the application date. • Knowledge Areas Requirement – Demonstrated experience and expertise (i.e., a minimum of 900 hours (i.e., 6 months) of business analysis work experience engaged in tasks specifically related to the knowledge areas as defined within the BABOK®) in at least four of the six knowledge areas. • Education Requirement – The minimum education requirement is high school or equivalent. Note: there will be no reduction in work experience for post secondary education. • Professional Development Requirement – 21 hours of professional development in the last four years. The professional development content must be directly related to business analysis or its underlying competencies and must be completed by the application date. • Reference Requirement – Two references from a career manager, client (internal or external) or Certified Business Analysis Professional™ are required. These references must indicate that you are a suitable candidate for the CBAP® certification 10

Exam Process N N 1.0 3.0 4.0 5.0 2.0 Y Establish Complete Application Approved Eligible? eligibility application approval ? N Y 10.0 N 8.0 6.0 9.0 7.0 First Receive Submit fee Pass? Write exam failure? notification and form Y Y End 11.0 Submit rewrite exam form 11

Business Analysis as a Career • Business Analysis is among the top 20 most recession-proof professions, according to a special report published on Jobfox.com • Research shows the IT Analyst job to be the 7th best job in America, with a 10-year growth outlook of 36% • Certified professionals earn 10 to 15% more than their non-certified counterparts in comparable roles • Business Analyst is one of the most in- demand and hottest jobs that employers are looking for, according to CIO Magazine • According to the U.S. Department of Labor and an IIBA Salary Survey, Business Analysts can earn over $100,000 per year 12

What is Business Analysis? • Business Analysis is about identifying the business needs of your clients and stakeholders to help determine solutions to business problems • Usually defines the ‘what’ needs to be done, not the ‘how’ • A business analyst is a key facilitator within the organization, acting as a bridge between the client, stakeholders and the solution team CLIENT BUSINESS SOLUTION TEAM ANALYST 13

Underlying Competencies Underlying Competancies Analytical Thinking Behavioural Business Communication Software and Problem Interaction Skills Characteristics Knowledge Skills applications Solving Business Oral Facilitation and General Purpose Creative Thinking Ethics Principles and Communications Negotiation Applications Practice Personal Industry Leadership and Specialized Decision Making Teaching Organization Knowledge Influencing Application Organizational Written Learning Trustworthiness Teamwork Knowledge Communication Solution Problem Solving Knowledge System Thinking 14

The Project Life Cycle 15

Knowledge Areas of the BABOK® 16

Planning and Monitoring • Description – Processes, activities and techniques needed – Identification of stakeholders – Monitoring the progress of work – Inputs to project plan • Will be used: – By Project managers as input to project plan – To coordinate BA activities with other work required by other resources 17

Elicitation • Description – Outlines stakeholder engagement – How needs will be captured and assessed – Execution of the plan from BA Planning and Monitoring • The Business Analyst will: – Document requirements in appropriate format – Confirm information that was elicited 18

Management and Communication • Description – Ongoing and iterative – Parallel with: planning, enterprise analysis and requirements analysis – Manage communication, issues, change and conflict • The Business Analyst might: – Manage approvals to documentation – Track versions of documents – Trace requirements through documentation to implementation 19

Enterprise Analysis • Description – Define and elaborate on the business need – Pre-project activities (business case) – Define high level scope • Business Analyst ensures: – Alignment with strategic needs and goals – Alignment with technical framework 20

Requirements Analysis • Description – Progressively elaborate on requirements – Methodically, critically, carefully examine solution definition – Ensure design matches product scope • Will happen organically throughout the elicitation period • May schedule time specifically for analysis 21

Solution Assessment and Validation • Description – Assess proposed solutions – Identify best solution – Document gaps and workarounds as well as customizations to the solution – Data conversion and transitional requirements • Business Analyst will also – Assess solution after implementation to ensure benefits from business case were realized 22

Certificate in Business Analysis Comprehensive Business Analysis Part 1 4 days Comprehensive Business Analysis Part 2 4 days Enterprise and Strategic Analysis 3 days 23

Comprehensive Business Analysis Part 1 LEARNING OBJECTIVES • Evaluate business analysis underlying competencies to gain an COURSE OUTLINE appreciation of how Business Analysts add value to an organization • Introduction to Business • Distinguish and give examples of the differences between business Analysis analysis and project management • Introduction to Requirements • Examine the profession, global standards, the professional • Communication organization and trends in the industry • Stakeholder Analysis and • Illustrate an effective requirements management process Communication Strategy • Integrate effective writing practices into business analysis • Requirement Management communication and documentation • Business Analysis Plan • List and give examples of different requirement types • Describe the steps required to complete a thorough stakeholder analysis • Produce the elements of a good Requirements Management Plan • Prepare documents like: ― Functional decomposition diagram (Work Breakdown Structure) ― Risk Analysis Plan ― Communication Plan • Interpret how the business analysis activities contribute to overall product/solution 24

Comprehensive Business Analysis Part 2 LEARNING OBJECTIVES • Identify advantages and disadvantages of different COURSE OUTLINE elicitation techniques • Elicitation techniques • Documentation techniques • Elicit requirements using eight different techniques • Requirements Prioritization • Design and develop seven types of process models using • Requirements Analysis appropriate notation symbols • Requirements Package • Identify advantages and disadvantages of different documentation techniques • Document requirements using 11 documentation techniques • Recognize and utilize six different modeling techniques • Organize and prioritize requirements • Create and present a requirement package 25

Enterprise and Strategic Analysis LEARNING OBJECTIVES • Discuss enterprise analysis tasks and techniques COURSE OUTLINE • Describe the steps involved in modelling the organizational • Understanding the business structure and its effect on the project • Confirming Business Problem • Analyze and document a business problem • Identifying Scope • Devise a business case • Identifying Viable Options • Contrast viable solutions against developed decision criteria • Writing and presenting a • List possible solutions approaches Business Case • Evaluate causes through the application of problem analysis • Benchmarking / Competitive techniques Analysis • Isolate major causes of business problem and where to focus • Gap Analysis resources • SWOT • List types of gap analyses • Assess limitations through the creation of a gap analysis • Conduct a Strength Weakness Opportunity Threat (SWOT) analysis • Appraise competitive intelligence through a benchmarking study • Build on previously learned techniques to develop high level requirements for the business case • Defend business case recommendations 26

Certificate Information Toronto: • Comprehensive Business Analysis Part 1: Oct 26−29 • Comprehensive Business Analysis Part 2: Dec 8−11 • Enterprise and Strategic Analysis: Jan 25−27, 2010 Price: $4,197 Vancouver: Calgary: To register or bring this certificate to your organization: Waterloo: 1-800-261-6861 www.procept.com sales@procept.com Halifax: 27

Advanced Certificate in Business Analysis Analytical Thinking for the Business Analyst 2 days Project Management for the Business Analyst 2 days Electives (min. 3 days) Virtual Teams (1 day) Testing for the Business Analyst (2 days) Leadership and Change ( 2 days) 28

CBAP® Preparation Course • The Certified Business Analysis Professional™ (CBAP®) designation is increasingly recognized as the benchmark for COURSE OUTLINE personnel in a business analysis role. If you are preparing for • Introduction the examination you should attend our intense preparation • Underlying Competencies course. • Techniques • This course is an intense, in-depth “crash” review of the • Planning & Monitoring Business Analysis Body of Knowledge (BABOK®) v2 meant to Knowledge augment your practical knowledge and experience and ready you for the CBAP® exam. This 4-day course covers the tasks and • Management & Communication techniques from each knowledge area of the BABOK® but also • Enterprise Analysis Knowledge provides practical experience writing the exam with almost 300 • Requirements Elicitation questions completed during the 4 days. In addition, you will Knowledge receive supplemental exam questions with references to the • Requirements Analysis BABOK®. Knowledge • Solution Selection & Validation Toronto: Oct 5 −8 Price: $2,199 29

Question and Answer Speaker: For more information: 1-800-261-6861 Terry Aldebert, CBAP www.procept.com aldebert@procept.com sales@procept.com 30

Ba Certificate Info 2009-09-28

by Procept Associates on Sep 28, 2009

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