Online local government site

User enter the new business details

The workflow process is initiated

Open Tom’s Outlook (City Clerk)

The application details are embedded in the email

Workflow Status

User can click on the Approve/Decline buttons from their Outlook
toolbar

The clerk’s approval form

A task is sent to Peter (Tom’s manager)

Open Peter’s Outlook (Department Manager)

The task details are embedded in the email.

The manager’s task.

A notification is sent to Mark (City Business
Department)

Open Mark’s Outlook (City business dept.)

The approved details are shown in the email.

The workflow has now completed.

Case Management

Team Performance

Team Status

Late Tasks report

Exporting the report to pdf or Excel

Report in PDF format

Report in Excel

Click on the Report Builder icon

Managers can create their own reports without
coding

Report data can be easily filtered

Reports can be saved, exported, printed and
distributed