Transcript of "Insurance sales performance dashboards powered by PMSquare"
PMSquare Provides Consulting Services & solutions with detailed practical experience across all industriesConsulting Services Focus Areas:• Customer Analytics & Reporting: Helping businesses stay focused on their customers with innovative and effective approaches to marketing, Telco & Financial Healthcare Consumer Automotive sales and customer service. High Tech Services Products• Finance & Performance Management: Exploring the relationship between finance mastery and achieving high performance, and delivers experience and assets that can help businesses and governments master their finances with Financial Performance Management comprehensive approaches backed by proven - Budgeting, Forecasting & Planning assets. - Risk Management• Talent & Organization Performance: Guiding Business Intelligence companies toward strategic ways of elevating an - Analytics, Reporting, Scorecards & Dashboards organization’s performance with services in change - ETL & Data-warehousing management, human capital and organization effectiveness, - Predictive Analytics• Operations & Supply Chain Performance: Productivity Improvement Solutions Improving visibility of operational performance, - Improve administration & mainteance turning insights into action that drive performance.
INSURANCE SALES PERFORMANCEThe IBM Insurance Sales Performance Dashboard solution provides a prebuiltframework for Analysis and Monitoring of KPIs What is the Insurance Sales Performance Dashboard Solution? The Insurance Sales Performance Dashboard solution provides an Insurance company Chief Marketing Offices , Chief Sales Officers, Senior Sales Executives and Sales Managers a pre built role based reporting framework for visually presenting and reporting the Key Performance Indicators across the Sales & Marketing area to enable them to track the sales, revenue, productivity and performance. What does the solution do? § Health of the whole organization can be viewed by CXO at one go MODELS, TECHNOLOGY, BEST PRACTICES § Balance Scorecard approach provides uniform focus to different functional areas A single integrated enterprise-wide view of Cross-LOB metrics catering § Role based KPIs according to hierarchy to the requirements of multiple and functional areas Insurance Sales levels of Management. Performance Dashboard § Provide alerts on thresholds § Role based access control Sales and Customer Information § Ability to handle ad-hoc queries to Claims Marketing Finance Services Technology Others generate customized reports in addition to standard reports Data & Content, Federation, Advanced Analysis 4
Performance Management Functionality Ø Reporting ü Provides full breadth of report types ü Delivers consistent information across all types of report output ü Can be personalized and targeted Ø Analysis ü Provides guided exploration across multiple dimensions of information ü Provides capabilities to do further analysis ü Gets to the “why” behind trends to reveal symptoms and causes ü Moves from summary level to detail levels of information effortlessly Ø Dashboards ü Provides at-a-glance, high impact views of complex information ü Helps quick focus on issues that need attention and action ü Are highly visual and intuitive with an option of tabular view ü Combines information across disparate sources ü Multiple views of KPI for analysis Ø Scorecards ü Provides instant measurement relative to targets and benchmarks ü Aligns decisions and tactics with strategic initiatives ü Ensures ownership and accountability
Insurance Sales Performance Dashboard : Solution OverviewBusiness Benefits§ Provides Sales Officers the power of informed decision making§ Robust underlying model (IIW) helps in adding new KPIs with minimal effort§ Complete control over sales and revenue with balanced scorecards, alerts and analysis views§ Built-in sales force performance and productivity analysis§ Impact analysis and follow up actionsPrebuilt Solution Components§ 66 Key Performance Indicators and 150 Standard Reports spreading across Sales & Marketing§ IIW based Datamart§ Cognos Metadata Model (FM Package)§ Role based Dashboards§ Balanced Scorecards§ Rules based alerts§ Ad-hoc queries to generate customized reports in addition to standard reports
Technology Application firewall, Authentication, Authorization, Cryptographic Services COGNOS COMMUNICATION WEB Reports published in web COGNOS SECURITY Composite Chart Analysis List Dashboard COGNOS Second level Analysis Metric Project Meta data modelAPPLICATION First level Framework Manager Package Meta data model All meta data except Metric related metric related meta data SOAP API (WSDL) Star schema IIW data mart Data Mart Data Mart Content Store Metric Store DB2 DATA Cognos Managed Repositories Operations Data ODS Store Policy Financials Claims Others Source Systems
Summary Fast Less More confidenceDecision probability about the Making of error decisions
Role Based Dashboard Authentication andRole based dashboard
VP Sales Dashboard Analysis Cubes for slicing Key Performance indicators and dicing data, do what-if shown with status, Targets, analysis and a lot more ad- Actual, Variance, Rate of hoc analysis change over previous month Alerts – with option to analyze and identify root causesLink to reports Key sales figures with the capability to analyze the details
VP Sales DashboardHover the mouse on the KPIto see the trend for the last12 Months
VP Sales Dashboard – Detail Option to view the detail information