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  • 1. Leading in the Age of Transparency:Impact of Web 2.0 and Beyond
    Anita Dhir, PMP®, adhir@medhira.com, Medhira Enterprises www.medhira.com 20 November 2010
  • 2. Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
    Leading in the Age of Transparency
    Impact of Web 2.0 and Beyond
    Introduction
    Project Manager to Project Manager 2.0
    Social Media Policy
    Communication Management 2.0
    Going Agile
    Key Challenges
    Quantified benefits to business
    Conclusion
    Q & A
  • 3. Introduction
    “Meme map" of Web 2.0 that was developed at a brainstorming session during FOO Camp, a conference at O'Reilly Media
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 4. Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
    Introduction
  • 5. Introduction
    Facebook, twitter, blogs, wikis, collaborative software, etc use lines
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 6. Project Manager to Project Manager 2.0
    “Open leadership” for project managers
    having the confidence and humility to give up the need to be in control while inspiring commitment from stakeholders to accomplish project goals
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 7. Project Manager to Project Manager 2.0
    Social media
    Facilitates the stakeholder identification and analysis
    Can be used to manage stakeholder concerns
    Allows for faster and more open rather than restricted and heavily formulated interactions
    Allows for up-to-the-minute updates on project and product-related information
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 8. Project Manager to Project Manager 2.0
    Project managers need
    Good guidelines
    Rules of engagement
    Training to prepare their team members
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 9. Social Media Policy
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 10. Social Media Policy
    Project Manager can ensure that a project policy regarding the use of social media
    Exists
    Mimics the company’s existing social media policy or be tailored to meet the project’s needs
    Enhances the positive impact of social media and minimizes threats that can result from the usage of social media tools
    Focused towards creating the appropriate openness in sharing project information and a collaborative environment
    Facilitates the work using virtual teams
    Manages the interaction with a diverse group of users and clients across the world
    Minimizes the loss of productivity, litigation, bad publicity, and destructive communications
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 11. Communication Management 2.0
    Past paradigm: “Social networking sites”
    Current paradigm: powerful business tools used for marketing communications and internal information
    The communication management plan 2.0
    Accommodates social media considerations and incorporates the use of social media tools as communication mechanisms
    Identifies comprehensive integrated collaboration platforms that can add means to track and execute projects "the social way"
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 12. Going Agile
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
    Virtual
    environment
    Open environment
    Ensure Agile
    Participation
    Collaboration
  • 13. Going Agile
    Agile Web 2.0 based Tools
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 14. Key Challenges
    ROI realization based on the use of social media is a challenge
    Project managers will need to measure the ROI related to the use of social media by using a focused approach and data collection.
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 15. Key Challenges
    PM has to deal with
    Distractions
    Fragmented interests
    Low attention spans
    Data loss
    Proofpoint found that 18 percent of the companies had investigated a data loss event via a blog or message board
    “Social media breaks”
    The growth of social media put the category at second highest for time spent online, only marginally trailing entertainment
    Research findings: workers who engage in "Workplace Internet Leisure Browsing" are more productive than those who don't. Access to social media improves productivity!
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 16. Quantified benefits to business
    Web 2.0 Tools Vs. web and e-mail applications
    Transparency
    More real-time information
    ROI realization based on the use of social media is a challenge
    Project managers will need to measure the ROI related to the use of social media by using a focused approach and data collection.
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 17. Conclusion
    Companies as well as projects need to adopt more progressive policies and processes that will work for the “social media” age and not continue to operate as they did in the industrial age
    Project Manager 2.0, the savvy project manager who uses the social media to be "open" while maintaining control to ensure that their project is social-media leveraged and protected, can help bring about this transformation
    Project managers must use intelligence & purpose to manage stakeholders in new ways by using the Web 2.0 technology
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
  • 18. Q & A
    Leading in the Age of Transparency, Anita Dhir, Medhira Enterprises
    Medhira Enterprises 2.0
    Connect with us!
    Twitter: @medhira_ent
    LinkedIn: Medhira Enterprises
    Facebook: facebook.com/anita.dhir
    Blog: medhiraenterprises.wordpress.com
    Website: www.medhira.com