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Day 2   1135 - 1220 - pearl 2 - karthik parvathi
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Day 2 1135 - 1220 - pearl 2 - karthik parvathi

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  • 1. 1 Integrated Framework of HR and Business Processes is the key driver for a Strong Engaged Workforce Parvathi Karthik Head – Talent Integration ; Process Excellence Lead – HR Talent Acquisition 28 Sept 2013
  • 2. 2Presentation Title Agenda • Project Management Challenges • Characteristics of an Engaged Workforce • Making Recruitment a Productivity Driver • Business Involvement for Workforce Retention • Creating the RIGHT ecosystem for a Participatory Culture • The next steps for Strengthening Traction
  • 3. 3 Project Management Challenges Presentation Title Managing Talent is a set of processes which involve Getting the Right people for the Job , Retaining them in the Organisation and Nurturing their career aspirations which results in an “Engaged Worforce” . Talent Management is a subset of Project Management and a Critical Success Factor [CSF] for Project Outcomes PEOPLE TOOLS AND TECHNOLOGY PROCESS PROJECT
  • 4. 4 Characteristics of an Engaged Workforce Presentation Title PRODUCTIVITY RETENTION PARTICIPATORY CULTURE An Engaged Workforce becomes a CSF for Project Outcomes
  • 5. 5 MAKING RECRUITMENT A PRODUCTIVITY DRIVER REDUCTION IN RECRUITMENT CYCLE TIME • DMAIC APPROACH to reduce the Time from Resource Request to Joining • DEFECT = elapsed time in excess of 20 days to Offer • Tools – CTQ Drill down , Pareto – Fishbone , Criteria Based Matrix , Hypothesis Testing - ANOVA • Computed soft savings 18 million USD Presentation Title 0 20 40 60 80 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Range Chart for MR to Offer Subgroup Size 10 Number of Samples 20 outliers are indicating that the data is not stable UCL- R LCL - R 0 500 1000 1500 2000 2500 3000 3500 AxisTitle After Defect Prevention Plan Implementation
  • 6. 6 BUSINESS INVOLVEMENT for WORKFORCE RETENTION • Push – Pull Dynamics of Allocation and Deployment • Performance Management System promotes Risk taking culture • Online Systems for Governing the Integration of New Recruits Presentation Title Deployment Index impacts Compensation Competency Management Processes owned by Business Unit
  • 7. 7 CREATING THE RIGHT ECOSYSTEM FOR A PARTICIPATORY CULTURE • Enterprise ERP • WEB 2.0 PLATFORM Solution – to connect with Academia and Students – Internal speak-up culture • Organization Structure with balance on Verticals and Horizontals • IQMS [ Integrated Quality Management System] • Engagement Initiatives and Measurement – FITNESS – REALISING YOUR POTENTIAL Presentation Title Associate Satisfaction Index 2011-2012 2012-2013 0.5% increase
  • 8. 8
  • 9. 9 THE NEXT STEPS FOR STRENGTHENING TRACTION • Non Linear Growth Patterns give inputs for New Process Modeling • Mobile Enabled Applications with Stakeholder experience being the Key result metric • Social Collaboration Platforms driving networking and faster response times • Innovative Strategies for Learning and Development to address Skill Complexities within the Business Units eg Gamification Presentation Title
  • 10. 10 THANK YOU Presentation Title