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2012 Workforce Retention Survey

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Despite uncertainty in the job market, the top reasons working Americans say they stay with their current employers are work-life fit and enjoying what they do, according to a recent survey by the …

Despite uncertainty in the job market, the top reasons working Americans say they stay with their current employers are work-life fit and enjoying what they do, according to a recent survey by the American Psychological Association (APA). Fewer employees cited concrete reasons for remaining on the job, such as benefits, pay and a lack of other job opportunities.

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  • 1. Workforce Retention SurveyAmerican Psychological AssociationHarris InteractiveAugust 2012
  • 2. Methodology• The Workforce Retention Survey was conducted online by Harris Interactive on behalf of the American Psychological Association between August 3 and August 7, 2012 among 1,240 adults age 18 and older who reside in the U.S. and are employed either full time or part time. Data for the poll were collected using an omnibus survey.• The reasons for staying with current employer survey items included a “not applicable” response. Data presented here were calculated excluding those who responded “not applicable.”• Results were weighted as needed for age, sex, race/ethnicity, education, region and household income. Propensity score weighting was also used to adjust for respondents’ propensity to be online.• Respondents for this survey were selected from among those who have agreed to participate in Harris Interactive surveys. Because the sample is based on those who were invited to participate in the Harris Interactive online research panel, no estimates of theoretical sampling error can be calculated.
  • 3. Executive Summary– Although a majority of working Americans said they remain with their current employers because of benefits (60%) and pay (59%), having a job that fits well with the other aspects of their lives and enjoying what they do (67% each) topped the list of reasons why they stay.– More women than men cited both work-life fit (72% vs. 62%) and enjoying the work (72% vs. 63%) as reasons they stay with their current employers.– Full-time employees were more likely than part-time employees to say they stay with their current employers because of the benefits (67% vs. 35%) and pay (62% vs. 50%).– Employees with children under the age of 18 were also more likely than those without children to cite benefits (66% vs. 58%) and pay (65% vs. 57%) as reasons for staying on the job.
  • 4. Executive Summary– More full-time employees (58% vs. 53% of part-time employees) and women (59% vs. 53% of men) said they stay with their current employers because they feel connected to the organization.– When it comes to relationships at work, full-time employees (54% vs. 43% of part-time employees) and women (55% vs. 48% of men) were more likely to say they stay with their current employers because of their co-workers.– Similarly, although only just over one-third of men (34%) reported staying with their current employers because of their managers, almost half of women (46%) cited the boss as a reason to stay on the job.– More part-time employees (46% vs. 40% of full-time employees) and those with children under the age of 18 (44% vs. 39% of those without children) also said their managers were an important factor in deciding to remain with their current employers.
  • 5. Executive Summary– Full-time employees (55% vs. 41% of part-time employees) and those with children under the age of 18 (60% vs. 48% of those without children) were more likely to say they stay with their current employers because the job provides an opportunity to make a difference.– However, full-time employees (41% vs. 37% of part-time employees) and those with children under the age of 18 (43% vs. 38% of those without children) were also more likely to say they stay with their current employers because there aren’t any other job opportunities available.– Working Americans age 55+ were the most likely to cite enjoying the work (80%), work-life fit (76%), benefits (66%), feeling connected to the organization (63%) and having an opportunity to make a difference (57%) as reasons for staying with their current employers.– Employees ages 18-34 were the least likely to say enjoying the work (58%), work- life fit (61%) and benefits (54%) keep them on the job, but the most likely to endorse co-workers (57%) and managers (46%) as reasons to stay.
  • 6. Executive Summary– In general, employees who said they expect to remain with their current employers for extended periods of time were more likely to endorse all of the reasons for staying (except for lack of other job opportunities) than those who say they expect to leave sooner.– Employees who say they plan to leave in less than one year were the least likely to endorse all of the reasons for staying, with only 27% citing feeling connected to the organization, 42% reporting enjoying the work and 46% saying work-life fit were reasons for staying on the job.– For employees who say they plan to stay with their current employers for more than two years, the biggest drivers of expected tenure were enjoying the work, having a job that fits well with other life demands and feeling connected to the organization.
  • 7. Reasons for Staying with Current EmployerAlthough a majority of working Americans said they remain with their current employers because of benefits (60%) and pay (59%), work-life fit and enjoying what they do (67% each) topped the list of reasons why they stay. % Strongly Agree/Agree I enjoy the work I do 67% My job fits well with the other areas of my life 67% Of the benefits 60% Of the pay 59% I feel connected to the organization 56% Of my co-workers 51% My job gives me the opportunity to make a difference 51% Of my manager 40% There arent any other job opportunities for me 39% BASE: All qualified respondents employed part time or full time. n=1,240 Q3205: I stay with my current employer because…
  • 8. Staying Because of the Work More women than men (72% vs. 63%) said they stay with their current employers because they enjoy what they do. % Strongly Agree/Agree Full Time 69% Part Time 67% Men 63% Women 72% Children < 18 65%No Children < 18 68%
  • 9. Staying Because of Work-Life Fit More women than men (72% vs. 62%) said they stay with their current employers because their jobs fit well with the other areas of their lives. % Strongly Agree/Agree Full Time 68% Part Time 70% Men 62% Women 72% Children < 18 65%No Children < 18 67%
  • 10. Staying for the BenefitsFull-time employees were more likely than part-time employees to say they stay with theircurrent employers because of the benefits (67% vs. 35%), as were employees with children under the age of 18 (66% vs. 58% of those without children). % Strongly Agree/Agree Full Time 67% Part Time 35% Men 59% Women 61% Children < 18 66% No Children < 18 58%
  • 11. Staying for the Money Full-time employees (62% vs. 50% of part-time employees), men (62% vs. 57% of women) andemployees with children under age 18 (65% vs. 57% of those without children) were more likely to report that they stay with their current employers because of the pay. % Strongly Agree/Agree Full Time 62% Part Time 50% Men 62% Women 57% Children < 18 65% No Children < 18 57%
  • 12. Staying Because of the OrganizationMore full-time employees (58% vs. 53% of part-time employees) and women (59% vs. 53% of men) said they stay with their current employers because they feel connected to the organization. % Strongly Agree/Agree Full Time 58% Part Time 53% Men 53% Women 59% Children < 18 58% No Children < 18 55%
  • 13. Staying Because of Co-Workers When it comes to relationships at work, full-time employees (54% vs. 43% of part-timeemployees) and women (55% vs. 48% of men) were more likely to say they stay with their current employers because of their co-workers. % Strongly Agree/Agree Full Time 54% Part Time 43% Men 48% Women 55% Children < 18 49% No Children < 18 52%
  • 14. Staying Because of the BossAlthough only just over one-third of men (34%) reported staying with their current employers because oftheir managers, almost half of women (46%) cited the boss as a reason to stay on the job. More part-time employees (46% vs. 40% of full-time employees) and those with children under the age of 18 (44% vs. 39% of those without children) also said their managers were an important factor. % Strongly Agree/Agree Full Time 40% Part Time 46% Men 34% Women 46% Children < 18 44% No Children < 18 39%
  • 15. Staying Where They Can Make a DifferenceFull-time employees (55% vs. 41% of part-time employees) and those with children under the ageof 18 (60% vs. 48% of those without children) were more likely to say they stay with their current employers because the job provides an opportunity to make a difference. % Strongly Agree/Agree Full Time 55% Part Time 41% Men 52% Women 49% Children < 18 60% No Children < 18 48%
  • 16. Staying Because There Are No Other OptionsFull-time employees (41% vs. 37% of part-time employees) and those with children under the age of 18 (43% vs. 38% of those without children) were more likely to say they stay with their current employers because there aren’t any other job opportunities available. % Strongly Agree/Agree Full Time 41% Part Time 37% Men 38% Women 40% Children < 18 43% No Children < 18 38%
  • 17. Reasons for Staying with Current Employer Full-Time vs. Part-Time Employees % Strongly Agree/Agree Full Time Part Time 69% I enjoy the work I do 67% 68% My job fits well with the other areas of my life 70% 67% Of the benefits 35% 62% Of the pay 50% 58% I feel connected to the organization 53% 54% Of my co-workers 43% 55% My job gives me the opportunity to make a difference 41% 40% Of my manager 46% 41% There arent any other job opportunities for me 37%
  • 18. Reasons for Staying with Current Employer Men vs. Women % Strongly Agree/Agree Men Women 63% I enjoy the work I do 72% 62% My job fits well with the other areas of my life 72% 59% Of the benefits 61% 62% Of the pay 57% 53% I feel connected to the organization 59% 48% Of my co-workers 55% 52% My job gives me the opportunity to make a difference 49% 34% Of my manager 46% 38% There arent any other job opportunities for me 40%
  • 19. Reasons for Staying with Current Employer Children vs. No Children % Strongly Agree/Agree Children < 18 No Children < 18 65% I enjoy the work I do 68% 65% My job fits well with the other areas of my life 67% 66% Of the benefits 58% 65% Of the pay 57% 58% I feel connected to the organization 55% 49% Of my co-workers 52% 60% My job gives me the opportunity to make a difference 48% 44% Of my manager 39% 43% There arent any other job opportunities for me 38%
  • 20. Reasons for Staying with Current Employer By Age Group % Strongly Agree/Agree 18-34 35-44 45-55 55+ 58% 67% I enjoy the work I do 65% 80% 61% 63%My job fits well with the other areas of my life 66% 76% 54% 64% Of the benefits 56% 66% 58% 67% Of the pay 53% 60% 54% 55% I feel connected to the organization 51% 63%
  • 21. Reasons for Staying with Current Employer By Age Group (cont’d) % Strongly Agree/Agree 18-34 35-44 45-55 55+ 57% 50% Of my co-workers 41% 56% 50% 47%My job gives me the opportunity to make a difference 49% 57% 46% 39% Of my manager 33% 40% 39% 37% There arent any other job opportunities for me 39% 41%
  • 22. Reasons for Staying with Current Employer By Tenure Expectation % Strongly Agree/Agree < 1 Year 1-2 Years 3-5 Years 6-9 Years 10 Years + 42% 50% I enjoy the work I do 70% 68% 83% 46% 56%My job fits well with the other areas of my life 70% 68% 77% 39% 55% Of the benefits 57% 65% 69% 39% 59% Of the pay 58% 67% 64% 27% 46% I feel connected to the organization 55% 58% 70%
  • 23. Reasons for Staying with Current Employer By Tenure Expectation (cont’d) % Strongly Agree/Agree < 1 Year 1-2 Years 3-5 Years 6-9 Years 10 Years + 38% 47% Of my co-workers 51% 55% 57% 37% 40%My job gives me the opportunity to make a difference 52% 57% 59% 29% 40% Of my manager 34% 47% 46% 33% 47% There arent any other job opportunities for me 43% 41% 33%
  • 24. Work Experience and Intent to StayFor employees who say they plan to stay with their current employers for more than two years, the biggestdrivers of expected tenure were enjoying the work, having a job that fits well with other life demands and feeling connected to the organization. 100 90 80 70 Work-Life Fit % Strongly Agree/Agree Enjoy Work Pay Benefits 60 Connection to Organization 50 Co-Workers Make a Manager Difference 40 No Other 30 Opportunities 20 10 0 0 0.5 1 Impact on Intent to Stay with Current Employer
  • 25. phwa.org