Automating the invoicing processat the UKs PD PortsPD Ports, a UK-based ports andlogistics business, wasstruggling with ma...
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Automating the invoicing process at the uk's pd ports 4 29-2013

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Brought to you by the Process Excellence Network http://www.processexcellencenetwork.com

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Automating the invoicing process at the uk's pd ports 4 29-2013

  1. 1. Automating the invoicing processat the UKs PD PortsPD Ports, a UK-based ports andlogistics business, wasstruggling with manualprocesses that cost time, moneyand productivity. One processthat was a large roadblock forthe company was its proof-of-delivery (POD) scanningprocess. With increaseddemands to meet customerneeds, PD Ports needed toimplement business applicationsthat would free up time so the company could focus on serving its customers. The companydeployed K2 software to improve the quality of its invoicing process and saved £25,000 withthe first solution it developed.“We were able to save a significant amount of time from manually filing 500 PODs a week,”said Nathan Clarke, business analyst. “We improved the invoicing process because thedocumentation was ready earlier, we could easily identify missing documentation, so we givethe customers a better service, and we were able to invoice a lot quicker.”In this short video case study, Clarke describes how IT-enabled process improvement hashelped the business realize its vision of building a platform for the future.Independent research organization IDC has also written a case study on PD Ports use of K2software.>> Free Download http://bit.ly/ZLKY2XThis report has been brought to you in association with K2 http://www.k2.comAll the best,Natalie EvansPEX NetworkLets connect on LinkedIn:http://www.linkedin.com/in/processexcellencenetworkEmail me: Natalie.evans@iqpc.co.uk

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