0
Increasing Your Impact Through Digital TechnologyJosh Hoole, Circuit Rider Development Manager, Communities 2.0<br />
What is Communities 2.0?<br />We help community groups, voluntary organisations and social enterprises benefit from techno...
What we’ll cover<br />Third Sector & Digital Inclusion<br />Managing Information<br />Engaging & Sharing<br />The Cloud<br...
Issues for Our Sector<br />REDUCE COSTS AT ALL COST!<br />£83bn cuts in Public Spending<br />'Big Society' increasing expe...
So...we need to think<br />Digital <br />				By <br />					Default<br />
What is Digital Inclusion?<br />Getting people online<br />750,000 non-liners in Wales<br />Over 60% are Older People<br /...
Why Digitally Include?<br /><ul><li>Being online is fundamental to being an active citizen, consumer, employee, friend...
Unable to save between £250 - £550 a year
Unable to access information & services online
Barriers are often Inspiration, Skills & Price
C2.0 has helped over 3,300 people & 200 Organisations</li></li></ul><li>Coffee<br />Then let's talk tech!<br />
The Two Aims of Technology<br />Do things better<br />Do better things<br />
Managing Information<br /><ul><li>How do you manage info?
Record interactions with people and organisations
Analyse interactions and impact
Join up departments
Produce Management reports</li></li></ul><li>Managing Information – Key features<br /><ul><li>Available everywhere
Instantly record activity
Automatic backups
Automatic seamless upgrade
Bespoke
Needs internet connection
Loss of ‘control’ for Info Officer
Cost is similar – needs developer time</li></li></ul><li>Managing Information – Online Solutions<br /><ul><li>Salesforce -...
CiviCRM – Free but host yourself
Webex  - Simpler Access-style database from £8 - £10pppm</li></ul>“We can reach more people and complete more work in a sh...
MailChimp - Online email management </li></li></ul><li>Managing Information – Think About…<br /><ul><li>How does your orga...
Who are your relationships with?
What information do you record?
What information do you need to extract?
Keep it simple</li></li></ul><li>Sharing & Engaging – Social Media<br />
Sharing & Engaging<br />UK Social Media in 2010 video<br /><ul><li>It’s PEOPLE talking to PEOPLE about YOU
It’s PEOPLE talking to YOU about YOU
It’s YOU talking to PEOPLE about YOU
Common Craft Video</li></li></ul><li>Sharing & Engaging – Key features<br /><ul><li>Connect directly with supporters & ser...
Have conversations about your issue
Use the expertise of others
Provide opportunities for people to interact
Upcoming SlideShare
Loading in...5
×

C2 0 increase impact through tech bavo jul11

246

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
246
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Transcript of "C2 0 increase impact through tech bavo jul11"

  1. 1. Increasing Your Impact Through Digital TechnologyJosh Hoole, Circuit Rider Development Manager, Communities 2.0<br />
  2. 2.
  3. 3. What is Communities 2.0?<br />We help community groups, voluntary organisations and social enterprises benefit from technology<br />Funded through Welsh Government and European Regional Development Fund (ERDF)<br />Here until April 2015<br />Work in target areas<br />
  4. 4. What we’ll cover<br />Third Sector & Digital Inclusion<br />Managing Information<br />Engaging & Sharing<br />The Cloud<br />Online Office<br />Virtually Working<br />
  5. 5. Issues for Our Sector<br />REDUCE COSTS AT ALL COST!<br />£83bn cuts in Public Spending<br />'Big Society' increasing expectation and role for voluntary & community action<br />'Make do & mend' culture<br />Government & other providers moving services online, e.g. Student Loans, Universal Benefits, Charity Commission, Big Lottery<br />More efficient to digitise services<br />
  6. 6. So...we need to think<br />Digital <br /> By <br /> Default<br />
  7. 7. What is Digital Inclusion?<br />Getting people online<br />750,000 non-liners in Wales<br />Over 60% are Older People<br />Majority of the rest are:<br />In Social Housing<br />Unemployed <br />Low waged<br />Disabled people<br />
  8. 8. Why Digitally Include?<br /><ul><li>Being online is fundamental to being an active citizen, consumer, employee, friend...
  9. 9. Unable to save between £250 - £550 a year
  10. 10. Unable to access information & services online
  11. 11. Barriers are often Inspiration, Skills & Price
  12. 12. C2.0 has helped over 3,300 people & 200 Organisations</li></li></ul><li>Coffee<br />Then let's talk tech!<br />
  13. 13. The Two Aims of Technology<br />Do things better<br />Do better things<br />
  14. 14. Managing Information<br /><ul><li>How do you manage info?
  15. 15. Record interactions with people and organisations
  16. 16. Analyse interactions and impact
  17. 17. Join up departments
  18. 18. Produce Management reports</li></li></ul><li>Managing Information – Key features<br /><ul><li>Available everywhere
  19. 19. Instantly record activity
  20. 20. Automatic backups
  21. 21. Automatic seamless upgrade
  22. 22. Bespoke
  23. 23. Needs internet connection
  24. 24. Loss of ‘control’ for Info Officer
  25. 25. Cost is similar – needs developer time</li></li></ul><li>Managing Information – Online Solutions<br /><ul><li>Salesforce - High end and Free for 10 users
  26. 26. CiviCRM – Free but host yourself
  27. 27. Webex - Simpler Access-style database from £8 - £10pppm</li></ul>“We can reach more people and complete more work in a shorter time, which is exactly what we need” <br />Lisa Johnson, Information Services Manager, Barnardo’s<br /><ul><li>Aims  - simpler & designed for Third Sector for £750
  28. 28. MailChimp - Online email management </li></li></ul><li>Managing Information – Think About…<br /><ul><li>How does your organisation use information?
  29. 29. Who are your relationships with?
  30. 30. What information do you record?
  31. 31. What information do you need to extract?
  32. 32. Keep it simple</li></li></ul><li>Sharing & Engaging – Social Media<br />
  33. 33. Sharing & Engaging<br />UK Social Media in 2010 video<br /><ul><li>It’s PEOPLE talking to PEOPLE about YOU
  34. 34. It’s PEOPLE talking to YOU about YOU
  35. 35. It’s YOU talking to PEOPLE about YOU
  36. 36. Common Craft Video</li></li></ul><li>Sharing & Engaging – Key features<br /><ul><li>Connect directly with supporters & service users
  37. 37. Have conversations about your issue
  38. 38. Use the expertise of others
  39. 39. Provide opportunities for people to interact
  40. 40. Follow and lead
  41. 41. Needs good guidelines and good communications
  42. 42. Potential ‘time suck’
  43. 43. Not always easy to measure true impact
  44. 44. Slow return on investment</li></li></ul><li>Sharing & Engaging – Who’s doing it?<br />
  45. 45. Sharing & Engaging – Think about…<br /><ul><li>What are you aiming to achieve
  46. 46. Get the right people involved
  47. 47. Engage in the conversations
  48. 48. Go to where your audience already are
  49. 49. Start by using Social Media to help inform YOUR job</li></li></ul><li>The Cloud<br />
  50. 50. Internet-based computing, whereby shared resources, software and information are provided to computers and other devices on-demand, like electricity<br />Wikipedia<br />
  51. 51. Cloud Computing – Key features<br /><ul><li>Tools and software based on the internet
  52. 52. Accessible from anywhere
  53. 53. No upgrade or licensing issues
  54. 54. Per person per month costs
  55. 55. Works on any internet-enabled machine
  56. 56. Needs internet connection
  57. 57. Will it truly meet your needs
  58. 58. Too many Cloud tools to try them all
  59. 59. Implementation & training issues</li></li></ul><li>Cloud Computing - Tools<br />Document storage sharing & synching, multi-platform <br />Event management, sell tickets, get feedback<br />Video conferencing, chat, remote training<br />Note storage, sharing and synching, multi-platform<br />Herding cats! Collaborative decisions, polls, meeting times<br />Publish to the world<br />
  60. 60. Cloud Computing - Think about…<br /><ul><li>Is it the right solution for your organisation?
  61. 61. Is your current tech set up meeting your needs?
  62. 62. There’s probably a tool out there for every problem – just ask a Circuit Rider!
  63. 63. Get independent advice to compare options</li></li></ul><li>Online Office - Google Apps<br />
  64. 64. Online Office - Key features<br /><ul><li>Tools and software based on the internet
  65. 65. Works on multiple platforms
  66. 66. Collaboration
  67. 67. Seamless remote working
  68. 68. Easy for users to grasp
  69. 69. Simple price structures
  70. 70. Doesn’t always cope with big funding bids...yet
  71. 71. Potential culture change & training issues
  72. 72. Still needs a techie
  73. 73. Better for smaller, remote teams</li></li></ul><li>Stop, <br />Collaborate and Listen<br />
  74. 74. Online Office - Think about…<br /><ul><li>Will it work for your organisation?
  75. 75. What will be the benefit to being able to work remotely?
  76. 76. Will we still need a file server in the office?
  77. 77. How will staff react to change?
  78. 78. Who will help set up and maintain systems?</li></li></ul><li>
  79. 79. Remote Working - Kit & Caboodle<br />
  80. 80. Remote Working - Kit<br />Netbook<br />Highly Portable PC<br />£200 - £400<br />iPad 2<br />Highly versatile mobile computer <br />£400 - £600<br />Smartphone<br />Multitasking handheld phones <br />£0 - £200 + monthly fee<br />Mobile Broadband<br />3G Internet on the move<br />£20 + monthly fee<br />
  81. 81. Remote Working - Think about…<br /><ul><li>Do you trust your staff?
  82. 82. Will managing a remote team be a struggle?
  83. 83. Training needs and remote support?
  84. 84. What is the Total Cost of Ownership (TCO)?
  85. 85. Insurance?</li></li></ul><li>Your Thoughts - Solutions<br />Scenario 1<br /><ul><li>Mental Health support organisation has 3 outreach workers and 2 office staff
  86. 86. Lots of travelling
  87. 87. Client database in the office
  88. 88. Need to share information
  89. 89. How can they become more efficient before they go bust?</li></li></ul><li>Your Thoughts - Solutions<br />Scenario 2<br /><ul><li>Office-based advice and information organisation
  90. 90. Send regular information about events and fundraising but can’t afford printing costs
  91. 91. How can they remain in contact with their members?</li></li></ul><li>Your Organisation – Magic Wand?<br /><ul><li>What changes would you make to run more efficiently, if you were given £1 million?
  92. 92. Discuss</li></li></ul><li>Your Organisation - Reality<br /><ul><li>What’s your organisations’ attitude to technology?
  93. 93. What is your leadership role?
  94. 94. Who will drive any changes?
  95. 95. Who will implement any changes?
  96. 96. What support will you need?</li></li></ul><li>Day 2 – Technology Seminar Option<br />Social MediaDeveloping a plan, which tools, why and how <br />Online CommunicationsMake your online presence work for you<br />Improve Your Web PresenceMake your online presence work for you<br />Using Google AppsMove your office onlineand collaborate<br />Online DatabasesEffectively manage your business information online<br />
  97. 97. What we’ve learnt<br />Third Sector & Digital Inclusion<br />Managing Information<br />Engaging & Sharing<br />The Cloud<br />Online Office<br />Virtually Working<br />
  98. 98. clickconnectdiscover.org<br />0845 474 8282<br />
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×