Knowledge Work 2020
by PARC, a Xerox company
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The nature of the knowledge work problem is growing faster than the capabilities of effective solutions for it. A few of the key problems faced by businesses over the next decade will involve the ...
The nature of the knowledge work problem is growing faster than the capabilities of effective solutions for it. A few of the key problems faced by businesses over the next decade will involve the social contracts with their employees and partners as the adaptability and flexibility enabled by technology become requirements, not opportunities. How do businesses capture the critical tacit knowledge of their older employees as they retire? How do businesses enable new employees to be productive in different ways with new technologies and the skills that come with them? Much of what we know about today will not be relevant in 10 years.
In this presentation, Mark Bernstein shares research done on the Knowledge Work 2020 topic in a collaboration between PARC and Xerox Innovation Group researchers (in Canada, France, and New York). Findings point to more intelligent systems operating on information supporting humans engaged in complex tasks that require knowledge to make decisions; more use of collaborative and social technologies to mediate the time and space problem of distributed and even asynchronous work around the globe; and much more networked computation operating in the world at large.
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mohamedaiselim
http://blogs.hbr.org/cs/2010/02/data_is_to_info_as_info_is_not.html
I know you folks understand the subtle differences, but too many people (especially in business) still grab onto this DIKW stuff and use it as gospel truth. I would suggest that PARC abandon the term. 2 years ago
-- Conceptually, knowledge can be seen as 'information in use', or the application of information. In systems theory, we often have a hierarchy from data to information to knowledge.
-- 'The knowledge component of DIKW 'is generally agreed to be an elusive concept which is difficult to define. Knowledge is typically defined with reference to information.' Definitions may refer to information having been processed, organized or structured in some way, or else as being applied or put into action.' (from Wikipedia http://en.wikipedia.org/wiki/DIKW) ... Other similar points of view are shared at http://www.systems-thinking.org/dikw/dikw.htm ; http://searchdatamanagement.techtarget.com/feature/Defining-data-information-and-knowledge ; and more... 2 years ago
Data + Knowledge = Information 2 years ago