Business Engagement... Seriously by Jack Mills

Business Engagement . . . Seriously Presented by Jack Mills, Director National Network of Sector Partners August 17, 2011 For more information: www.nnsp.org jmills@insightcced.org

Types of Business Involvement in IPsUser ofServicesPlanning andGoverningInvolvementin ServiceDeliveryInvolvementin SystemsChangeSupportIndustryPartnership

Stages of Business Involvement in IPs Initial Some Regular Immediate Constant Contact Relation- Involve- Responsive- Reliable ship ment ness SupporterUser ofServicesPlanning andGoverningInvolvementin ServiceDeliveryInvolvementin SystemsChangeSupportIndustryPartnership

Initial Contact Initial Some Regular Immediate Constant Contact Relation- Involve- Responsive- Reliable ship ment ness SupporterUser of LearningServicesPlanning andGoverningInvolvementin ServiceDeliveryInvolvementin SystemsChangeSupportIndustryPartnership

Some Relationship Initial Some Regular Immediate Constant Contact Relation- Involve- Responsive- Reliable ship ment ness SupporterUser of Learning OccasionalServices hiring, etc.Planning and InfoGoverning interviewInvolvement Minimalin Service involvementDelivery in servicesInvolvementin SystemsChangeSupportIndustryPartnership

Regular Involvement Initial Some Regular Immediate Constant Contact Relation- Involve- Responsive- Reliable ship ment ness SupporterUser of Learning Occasional RegularServices hiring, etc. hiring; Pay?Planning and Info Focus groupGoverning interviewInvolvement Minimal Somein Service involvement involvementDelivery in services in servicesInvolvement Occasionalin Systems adviceChangeSupport Assists withIndustry presenta-Partnership tions

Immediate Responsiveness Initial Some Regular Immediate Constant Contact Relation- Involve- Responsive- Reliable ship ment ness SupporterUser of Learning Occasional Regular Regular hiring;Services hiring, etc. hiring; Pay? Likely to payPlanning and Info Focus group AdvisoryGoverning interview GroupInvolvement Minimal Some Deepin Service involvement involvement InvolvementDelivery in services in services in servicesInvolvement Occasional Regularin Systems advice advice, someChange advocacySupport Assists with Letters; in-Industry presenta- kind contri-Partnership tions butions

Constant, Reliable Supporter Initial Some Regular Immediate Constant Contact Relation- Involve- Responsive- Reliable ship ment ness SupporterUser of Learning Occasional Regular Regular hiring; ConsistentServices hiring, etc. hiring; Pay? Likely to pay hiring; Will payPlanning and Info Focus group Advisory Leader reGoverning interview Group decisionsInvolvement Minimal Some Deep Deepin Service involvement involvement Involvement involvemenDelivery in services in services in services t in servicesInvolvement Occasional Regular Leadership;in Systems advice advice, some strategicChange advocacy approach; advocacySupport Assists with Letters; in- Investor;Industry presenta- kind contri- championPartnership tions butions

Resources National Network of Sector Partners – Training and assistance – Industry-specific peer learning – Policy development assistance – Resources and materials – Etc. To find our more about services NNSP provides and/or become an NNSP member go to www.nnsp.org

Business Engagement... Seriously by Jack Mills

by PAPartners on Sep 07, 2011

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