Luncheon Plenary, Improving Unemployment Insurance-Workforce System Connectivity: A National Initiative - Gay Gilbert & Patrick Beaty

Road to RecoveryStrategies for Reemployment Re-envisioning Reemployment Services for UI Claimants

Challenges A patchwork of reemployment services (WPRS, REAs, etc) today that do not fully address the needs of UI claimants Remote claims processes continue to distance claimants from One-Stop service delivery structure UI as a mandatory One-Stop partner never fully realized An uneven approach by the workforce system to serve UI claimants

A Shared Vision Fed/State/Local Workgroup Developed the Vision  Final Workgroup Report at https://www.workforce3one.org/view/4011107 031082285406/info Rolled Out Officially at Reemployment Summit in December 2010

Goals A consistent national vision for service delivery to UI claimants building on and realizing current workforce system principles A new framework to meet the needs of unemployed workers as our economy continues to shift Using the latest technologies to support service delivery An open vision with opportunity for ongoing innovation Realizing a commitment and obligation to a critical customer – the UI Claimant

New Shared Vision/Old Principles A single, integrated workforce system with UI as a core program providing income support UI claimants are job seekers too and a customer of the entire workforce system A workforce system with a “common front door” Enhanced reemployment services for all job seeker customers

A Call to Innovate!Transformational Elements of New Vision: Common “Front Door” supported by integrated customer registration/common customer record “Real Time Triage” – integrated/automated data & information driving service delivery/customer choice throughout service delivery cycle Focus on Skills Transferability Social Media for Outreach & Service Delivery

Making the Vision Real Multi-Layered Communications Building Open-Source “Common Front Door” Funding Pilots to Support Innovation the Transformational Elements Capturing/Disseminating Best Practices Aligned with the Vision Development of Other Tools/Products Promote State Adoption By Convening Strategic Planning Institute for State Teams

Next Steps State Pilots in Collaboration with the National Association of State Workforce Agencies (NASWA) and Evaluation  3 pilots focused on first three elements;  2 pilots focused on social media Best Practices Collection/Dissemination Workforce Innovation Fund Grants Coming Soon – More Opportunities for State/Local Innovation around Vision

Other Reemployment Strategies Focus on new strategies for serving the long term unemployed New service delivery models that encourage employer hiring (On-The-Job Training, Apprenticeship, work-based training programs, etc.) Starting to re-think business engagement strategies in current economic climate

Gay Gilbert, Administrator Office of Unemployment Insurance U.S. Department of LaborEmployment and Training Administration (202) 693-3029 gilbert.gay@dol.gov

Luncheon Plenary, Improving Unemployment Insurance-Workforce System Connectivity: A National Initiative - Gay Gilbert & Patrick Beaty

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Luncheon Plenary, Improving Unemployment Insurance-Workforce System Connectivity: A National Initiative - Gay Gilbert & Patrick Beaty Presentation Transcript