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Lecture presented at PAARL's Conference on the theme "The Power of Convergence: Technology and Connectivity in the 21st Century Library and Information Services" held on Nov. 11-13, 2009 at St Paul …

Lecture presented at PAARL's Conference on the theme "The Power of Convergence: Technology and Connectivity in the 21st Century Library and Information Services" held on Nov. 11-13, 2009 at St Paul College, Pasig City

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  • 1. Libraries Without Walls: Its Time To Go Mobile The Power of Convergence: Technology and Connectivity in the 21 st Century Library and Information Services. PAARL Conference, 2009 Nov. 11-12, St Paul College, Pasig
  • 2. Introduction
    • Libraries without walls refer to practices that provide equitable access to information for users who are located outside of the library building. The earliest form of library service outside library buildings are the book mobiles. Currently the Philippines also has library hubs.
    • In the new learning environment where the market is made up of digital natives and digital migrants libraries without walls are ICT-based library services provided to remote users.
      • Computer-based library services for distance and other learners
      • Mobile libraries or m-libraries that use mobile devices to provide library service
  • 3. Book Mobiles or Mobile Libraries: A bookmobile or mobile library is a large vehicle designed for use as a library
  • 4. Library Hub
  • 5. ICT-based Remote Library Services
    • Website information: hours of opening, contact information, announcements, etc
    • Virtual reference services: ask a librarian, IM, chat, links to Web OPAC and other databases
    • Alerting services and document delivery services
    • Library services for distance learners
    • Web 2.0 tools and libraries
    • M-librarianship
  • 6. Website Information
  • 7. Virtual Reference Services
  • 8. Virtual Reference Service
  • 9.  
  • 10. Virtual Reference Service
  • 11. Alerting Services
  • 12. Distance Learning/Education
    • Distance education, or distance learning, is a field of education that focuses on the pedagogy and andragogy, technology, and instructional systems design that aim to deliver education to students who are not physically "on site". ... en.wikipedia.org/wiki/Distance_Learning
  • 13. Distance/Remote Education
    • Principle: Students whether on campus or outside must have the same access to materials and services and provided with the same technical support
    • Basic Assumption. All services and instructions are offered at a distance using some kind of:
      • transmission system or telecommunications technology or
      • Networking agreement with other libraries
  • 14. Extended Library Service
    • Library service that extended beyond normal hours or those that extend beyond the library to users other than students and faculty such as prisoners, sick and old people, those working in far places, etc.
  • 15.  
  • 16. Web 2.0 Tools and Libraries
    • Web 2.0 tools provide libraries with new ways of communicating and collaborating among themselves and with users. These tools allow users to write and contribute content to the Web
    • These applications/tools include: blogs, RSS and newsreaders, wikis, social bookmarking, photo/video sharing, social cataloguing, podcasting, mashups, virtual worlds
  • 17. Blogs or Weblogs
    • An online journal on which article are posted in chronological order and in which users are able to participate by posting comments.
    • Libraries use blogs to promote their services, advertise events and post book reviews. Other libraries use it as their new home page. Still other use it for special subject areas.
  • 18.  
  • 19. RSS and Newsreaders
    • Really Simple Syndication (RSS) enables publishers to distribute their content to the masses. It involves posting an article, photo or other content to a Website after which a related XML page is created which people can access via an RSS link. That article, photo or other content can then be redistributed in any format as long as there is no violation of copyright.
  • 20. RSS and Newsreaders
    • Libraries use RSS technology to share library news and content as well as to gather and redistribute related information from other Web sources.
  • 21. RSS Feeds
  • 22. Wikis
    • A wiki is a collaborative online space in which users can work together on a shared project. The largest wiki to date is Wikpedia.
    • Libraries use the technology to provide users with subject focused resource collections, and to offer community tools for participation and collaboration
  • 23. Library Wiki
  • 24. Social Bookmarking
    • Unlike social networking sites which focus on relationships, social bookmarking such as del.icio.us allow users to bookmark Web sites, articles, blog posts, images, etc for future retrieval.
    • Bookmark collections are organized by members who assign descriptive keywords or tags allowing for self-service taxonomy
  • 25. Social Bookmarking
    • Libraries use social bookmarking to provide patrons with subject guides and readers advisory sources.
    • Traditional library web products are rigid for purposes of control. In the online world however, users prefer Google's simple interface. Social bookmarking and tagging tools help libraries bridge the gap between the library's need to offer authoritative, well-organized information and their patrons' web experience.
  • 26. Social Cataloguing
    • Social cataloguing websites allow users to create personal catalogs of their books, CD and other collections and share them
    • LibraryThing is the largest of these social cataloguing Web sites. It has a collection of 17 million books. Other sites include Shelfari, and Listal.
    • Libraries use social cataloguing as a collection development tool and integrating LibraryThing in their catalogs
  • 27. Podcasts
    • A series of audio recordings that can be subscribed to via an RSS feed. Podcast are being used for language learning, interviews, tours, debates, etc.
    • Libraries are using podcasting to communicate with and disseminate information to their patrons and market their services
  • 28. Mashups
    • A mash up is a hybrid web application that combines data and functionality from different sources to form something new. A majority of mashups center on maps and videos
    • Libraries use mashups to display new library acquisitions by combining searches of book reviews with the library catalog.
  • 29. M-Libraries or Library Mobile Services?
    • Library mobile services refer to library services provide to patrons within “mobile” environments or using mobile devices such as cell phones, iphones, and PDAs .
    • The aim of mobile library services is to bridge the digital divide by providing services to the “born digital generation” who commonly use mobile phones and other mobile devices.
  • 30. The Mobile Web
    • Definition: The World Wide Web accessed through a mobile device such as cellular phones and the iPod Touch
    • Mobile phones that have Web capabilities can search the Internet from anywhere that the phone can get a signal. The cell phone is the desk top or lap top counterpart.
  • 31. Example: ICDL
    • International Children’s Digital Library (ICDL). The largest collection of children’s literature available freely on the Internet is also available for iPhone application. The software is available free from iPhone App Store
    • The application (ICDL’s Clear Text Technology) allows users to read a selection of books from the ICDL collection clearly even from a mobile screen.
  • 32.  
  • 33. ICDL iPhone Application
    • Allows online/offline reading, simple navigation, one or two page view, clear text view.
    • Suffers from usability problems because of the small screen
    • Suffers from interoperability problems.
  • 34. Why should Mobile Devices be used to provide library service?
    • They are convenient and portable. They can be used anywhere
    • They are flexible. They can be used for calling, texting, instant messaging, e-mailing, or browsing
    • They are proactive. Mobiles can be used to notify library users about new additions to the collection, overdues, etc. Notifications could be sent to students who've signed up for the service.
    • There are many more owners of mobile devices than desktops or laptops
  • 35. The Mobile Devices
    • The mobile phones are the backbone of mobile communications. They have matured across four generations (1G, 2G 3G and now 4G)
    • Applications of mobile phones have become diversified and driven by many services, including music distribution, GPS autoroute guidance, electronic money, stock transactions, digital interactive TV, telemedicine and many others.
  • 36. How are Cell Phones used by Students?
    • Take photos of catalog records, signs, etc to conserve paper and for later use
    • To get campus maps or contact information,
    • To also access the OPAC
    • To call the library
    • To access their email
  • 37.  
  • 38. How can Libraries Address Mobile Phone Users?
    • Libraries should:
      • Establish text alert services
      • Offer text reference services
      • Develop an OPAC interface for phones
      • Design a web site that should be configurable for small screens
      • Allow limited, silent-mode phone service
      • Develop audio tours
      • Look for technology that will make e-journal access possible
  • 39.
    • What Other Mobile Library Applications are currently available?
  • 40.  
  • 41. Services available in the Mobile Web
    • MOPACS
    • E-books
    • Audio books
    • Mobile TV/Video
    • Travel Information
    • Browsers
    • News
    • Blogging
    • RSS feeds
    • Food ordering
    • Microblogging
    • Mobile Web quick picks
    • Iphone only
    • Iphone quick picks
    • Jobs
  • 42. Library mobile initiatives (1)
    • Library Websites and MOPACs (Mobile OPACs). Many libraries are offering Mobile versions of their Websites for their patrons to access from their cell phones. Some mobile Library Web sites are
      • Ball State University Libraries mobile site www.bsu.edu/libraries/mobile
      • OPLIN Mobile www.oplin.org/mobile
      • Boston University Medical Center Mobile Library http://med-libwww,bu.edu/mobile
      • Nashville Public Library www.library.nashville.org
  • 43.  
  • 44.  
  • 45. PuBMed for Handhelds
  • 46.  
  • 47.  
  • 48.  
  • 49.  
  • 50. Library mobile initiatives (2)
    • Mobile Collections—Libraries load digital collections on the mobile devices for the duration of the loan period such as all reading assignments for a class.
    • Examples:
      • Thomas Ford Memorial Library offers e-mail services and play away.
      • Crouch Fine Arts Library (Baylor University) www.baylor.edu/lib/finearts
  • 51.  
  • 52.  
  • 53.  
  • 54. Library mobile initiatives (3)
    • Library mobile instruction. Provide instruction via MP3 and video files that can be loaded/viewed in a video ipod.
    • Example: SheridanLibraries Podcasts (John Hopkins University) www.library.jhu.edu /podcasts
  • 55.  
  • 56. Library Mobile Initiatives (4)
    • Mobile databases—Academic software and database providers use the mobile web to provide information. The National Library of Medicine enables search of PubMed through handhelds at http://pubmedhh.nlm.nih.gov
    • Other examples:
      • Endnote www.endnote.com
      • Factiva Mobile http://mobile.beta.factiva.com
      • Westlaw mobile http://wl-w.com
  • 57.  
  • 58.  
  • 59. Other Library Mobile initiatives (5)
    • Library SMS notification
    • Mobile audio tours
    • E-mail (push e-mail) where the email is directly “pushed” to the cell phone.
    • Instant messaging—MSN messenger and Yahoo offer web based clients and AIM allows IM forwarding as text messages.
    • Media sharing social networks—Media sharing MMS, Photosharing Flckr can be accessed by the mobile web through yahoo.
    • Reference Service
  • 60. http://www.textalibrarian.com/mobileref/
  • 61.  
  • 62.  
  • 63.  
  • 64.  
  • 65. Braking News
    • Music online on iPhones and iPods
    • EBSCO host Mobile
  • 66. iPhone and iPod Applications
    • In 2010 Alexander Streets entire music portfolio, Music Online will be accessible on iPhone and iPod touch mobile devices.
    • Music Online is a new search tool that lets you cross the collection of audio, video, music scores and full text reference sources through a single interface.
    • Links are available at http:// tinyurl.com/ybnkxef < http://tinyurl.com/ybnkxef >
  • 67. EBSCO HOST
    • All databses and services currently available on the EBSCOhost platform will be available via the EBSCOhost Mobile.
    • The main EBSCO host Mobile screen offers a number of options including choosing which databases to search and more.
    • Access to the press release at http:// tinyurl.com/yaxooqv   ]
  • 68. Journal of the American Chemical Society
  • 69. Benefits of the Mobile Web
    • Constant connectivity—Always on
    • Location-Aware—have GPS (global positioning System)
    • Limitless access—Includes the whole Web
    • Interactive capabilities—Can receive and create content, make comments, take photos, write and post blogs, etc.
  • 70. Challenges of the Mobile Web
    • Development standards--Variety of devices—different screen resolutions, functionalities, many kinds of browsers
    • Finding/developing made for mobile content
    • Difficult to navigate
    • Slow connection speeds
    • Small screens
  • 71. Potential of the Mobile Web
    • 3G/4G network development
    • Availability of software designed for mobile Web browsing sinch as Opera mini, mobi, symbian
    • Increasing ownership of mobile devices
    • Longer battery life
    • Improved signals
    • Search—Search engines for mobiles allow searching of the Web. Examples Microsofts LiveSEarch, 4INFO,ets
  • 72. Challenges to Libraries
    • Have adapted to technology for modernization and not transformation.
    • People may be distant from a computer but they are more likely to have a mobile phone. Libraries must get their Website and OPACS function in a mobile-based browser
  • 73. Conclusion
    • Libraries must use technology to reach and engage their users. They have to address the information seeking habits of the Net Generation
    • Libraries have to learn how to integrate the physical spaces with virtual spaces and services
    • Libraries have to make their Websites friendly to the computer and the mobile devices or handhelds
  • 74. References
    • Lippincott, Joan K. Net Generation Students and Libraries. http://www.educause.edu/Resources/Educating the NetGeneration/NetGenerationStudensand c1999-2008 ??
    • Kroski, Ellyssa (2008) On the move with the mobile web:libraries and mobile technologies, Library Technology Reports 44:6
    • Kroski, Ellyssa (2008) Web 2.0 for librarians and information professionals New York: Neal-Schuman Pub.
    • Using Mobile Technology to enhance student’s educational experiences. ECAR Case Study 2, 2005