Phone: 508-366-1969
sales@ozdevelopment.com
www.ozdevelopment.com
CASE STUDY
“Groupon is our
fastest growing
channel. Once...
Upcoming SlideShare
Loading in …5
×

Stampede Streamlines Groupon Orders with OzLINK

388 views
307 views

Published on

Stampede provides a complete range of brand name projectors, flat panel displays, accessories and components to a variety of audio/visual, computer, home theater resellers and integrators in the United States, Canada and Latin America. In 2012 they started experimenting with Groupon, and found this new channel drove tremendous business. However, with the spikes in orders that come from a Groupon event, and limited technology, fulfillment was very manual, and error prone. They turned to OzLINK, which dramatically streamlined their pick/pack/ship process.

Published in: Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
388
On SlideShare
0
From Embeds
0
Number of Embeds
14
Actions
Shares
0
Downloads
1
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Stampede Streamlines Groupon Orders with OzLINK

  1. 1. Phone: 508-366-1969 sales@ozdevelopment.com www.ozdevelopment.com CASE STUDY “Groupon is our fastest growing channel. Once we implemented OzLINK, it enabled us to ramp up more Groupon events." - Jonathan Dean, Relationship Manager, Stampede Global At a Glance: Stampede provides a complete range of brand name projectors, flat panel displays, accessories and components to a variety of audio/visual, computer, home theater resellers and integrators in the United States, Canada and Latin America. In 2012 they started experimenting with Groupon, and found this new channel drove tremendous business. However, with the spikes in orders that come from a Groupon event, and limited technology, fulfillment was very manual, and error prone. They turned to OzLINK, which dramatically streamlined their pick/pack/ship process. Key Benefits:  Automated Groupon order fulfillment saving over $5750 per Groupon event  Increased throughput enabling order growth of over 40%  Improved customer service, with reduced fulfillment errors and automated updates of order status and tracking information The Challenge: Stampede sells their products across multiple channels including their own eCommerce site, Groupon, and their sales team. As they added Groupon, they saw a huge uptick in their order volume, however, this presented its challenges to the warehouse, including:  Handling spikes of Groupon orders which could double or triple their normal daily volume. It was hard to manage and ensure they got the right orders fulfilled in a timely fashion.  Groupon requires a branded pack slip for their orders, and mixing this in with other channels was prone to errors.  With expanded items, channels, and growing order volume the more manual processes in the warehouse were straining their staff The Solution: Stampede turned to OzLINK to automate and streamline their Groupon order processing. The solution capabilities include:  Automated batch production of a certified Groupon branded pack slip and UPS shipping label  Improved item picking by printing the Groupon orders grouped by product item  Tracking numbers automatically updated back into Groupon Industry: Retail eCommerce Oz Solutions: OzLINK Custom Applications: Groupon UPS WorldShip Stampede Streamlines Groupon Orders with OzLINK

×