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Sportbike Track Gear Success Story

Sportbike Track Gear Success Story






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    Sportbike Track Gear Success Story Sportbike Track Gear Success Story Document Transcript

    • OzLINK Customer Success Story Sportbike Track Gear Sportbike Track Gear Accelerates with OzLINKAt a Glance:Sportbike Track Gear (STG) is a rapidly growing retailer of Protective MotorcycleApparel and Sportbike Performance Parts. STG provides a complete set of apparel “Prior to OzLINK, handling 150and accessories for the on road motor bike enthusiast. Over the last few years, orders per day was extremelySTG has experienced tremendous growth, which drove them to enhance their fulfill- challenging. With OzLINK, wement and logistics operations. A combination of OzLINK and NetSuite has created a are now handling 450 orders perpowerful and flexible platform that provided payback and positioned STG for theirnext phase of growth. day with the same amount of. staff ”Industry: eCommerce, Retail -Nick Piccolo, Supply ChainOz Solutions: OzLINK Mobile Executive, Sportbike Track GearApplications: NetSuiteKey Benefits:  Cut inventory adjustment and errors by 95%  Improved picking accuracy from 99% to 99.99%  Increased warehouse throughput 300%The Challenge:STG serves their customers with an eCommerce site and racing events that aresupported by two warehouses in Shelby, Michigan. Their success and customerdemand were stretching their warehouse staff, process, and technology thin, creat-ing the following challenges:  Errors in inventory resulted in 5-6 orders per day that could not be fulfilled immediately and required a back order.  The paper-based picking process caused many errors, resulting in extra costs.  When STG had peak order days, the warehouse team was stretched to their limit with overtime, causing delays in some orders’ fulfillment.The Solution:STG implemented NetSuite with OzLINK Mobile, which provides wireless bar codescanning. When receiving, STG identifies which items should be fulfilled on priorityorders versus goods to be put away for processing later that day. Getting visibility toitems on the receiving dock is critical to servicing orders, as some are picked rightfrom the dock. STG also uses wireless multi-order picking, which increased theproductivity of the staff. The bar code scanning and guided walking paths minimizedany errors and improved inventory accuracy. The benefits achieved include:  Inventory accuracy increased, reducing adjustment from 5-6 per day to once every 2 weeks  Reduced order pick errors to approximately 1 out of 6,000 orders  Improved NetSuite warehouse operation from handling 150 orders per day to over 450 O Z D E VE L OP ME N T , I N C . Phone: 508-366-1969 sales@ozdevelopment.com www.ozdevelopment.com