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OzLINK Channel for Netsuite

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  • 1. OzLINK Channel Connect eCommerce into Your Order Management Process Automate Orders Speed fulfillment and improve customer service with automated status updates and tracking Ways to Streamline eCommerce Fulfillment Apply Business Rules Pick the best location for fulfillment, screen & split orders Expand Products Automate eCommerce channel catalogs with automated item master updates Synchronize Inventory Update eCommerce channels with most up to date information of what is in stock Deliver on Omnichannel With integration to NetSuite OmniChannel promise becomes a reality Integrate the OmniChannel Looking to leverage the order management capabilities of NetSuite across your eCommerce channels? OzLINK Channel integrates external eCommerce applications into your NetSuite ERP. Supported applications include Magento, ChannelAdvisor, eBay, and Amazon. Additionally, with OzLINK Channel you can apply business rules, automating the process and enabling “manage by exception.”  Integrate your eCommerce applications including ChannelAdvisor, Magento, Groupon, eBay, PayPal, and Amazon  Update order status and tracking automatically  Synchronize item detail and inventory quantities  Automatically select the best warehouse to fulfill from based on cost and inventory availability  Split and/or merge orders to the same destination  Generate customer quotes for customer approval via PayPal  Flag orders for review based on value, quantity, or destination  Perform batch address validation to cut down on fulfillment errors  Highlight potential fraud based on business rules  Perform automated credit checks based on customer history Oz Development, Inc. sales@ozdevelopment.com Phone:(508) 366-1969 www.ozdevelopment.com  Send supplier notifications based on drop ship orders  Update financials for non-inventory orders  Track drop shipments for delivery and billing  Manage inventory quantities for supplier items across eCommerce channels Supplier Fulfillment eCommerce Integration Order Screening Order Routing
  • 2. OzLINK Channel What Is Connected Commerce? Oz Development, Inc. sales@ozdevelopment.com Phone:(508) 366-1969 www.ozdevelopment.com eCommerce is growing faster than any other sales channels, and is fast becoming one of the most critical growth ar- eas for manufacturers, distributors as well as pure internet retailers. However, as eCommerce penetrates further into traditional business models, it is fundamen- tal that it gets tightly integrated into the order management process. The risks of not doing so are disappointed customers and partners. Connected eCommerce ensures that from the moment a customer places an order there is clear visibility to the or- der both internally and externally. When a cus- tomer demands it, inter- nal operations needs to embrace it to support profitable growth. Inte- grating eCommerce into NetSuite fulfillment operations involves: (1) real time integration of your eCommerce ap- plications into the order management process (2) automated business rules to manage the or- der workflow (3) real time status up- dates including costs Integrate Your eCommerce Applications into NetSuite eCommerce was an important and growing channel for us. With OzLINK we have been able to accelerate that growth dramatically,” said Clay Marsh, CTO, RS Associates