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Innovative Service Delivery



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  • 2. Page 2 Development of Technical Assistance Groups and Machinery Services in Khatlon Region, TAJIKISTAN Agriculture and rural economic development by promoting fee based service delivery in Khatlon • Targeted beneficiaries: 9,700 HHs and 77,400 Small Holder Farms out of which 39,600 are women • Project period: February 2013-March 2014 • Budget: EUR 353,360
  • 3. Page 3 A region still in transition from a Soviet heritage COUNTRY PROFILE • Population: 7.8 million; 70% reside in rural areas and 60% of population employed in agriculture • Yet, agricultural share of GDP is only 21% and productivity remains low • 7% arable land in Tajikistan (93% is mountainous) • The main crops: cotton, fruits (apricots) and vegetables (tomato, onions, melon) DEVELOPMENT CHALLENGES • Economy’s GDP depends on remittances (40%) with little private investment; remaining economy dependent upon trade of key commodities and trade in imported goods • Mountainous, landlocked country with poor soft and hard infrastructure • Trust in institutions including government and banks is low as a legacy of the post-independence • Civil war (1992-1997)
  • 4. Page 4 OXFAMs market driven approach Promoting fee based agricultural services through CBOs Improved productivity/income of HH in 36 villages (WPGs) Improved fee based service delivery and sector development CBO – Community Based Organization TAG – Technical Assistance Group WPG – Woman Producer Group Leveraging local stakeholders - Local government, private sector networking and advocacy - National level influencing through economic forums Business linkages (100 contracts made) -TAG model adapted: TAG-supported farmers increased cotton productivity by 10 to 25% in 2013 -Established CBOs (WPGs in vegetable VC) and link farmers with TAGs
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  • 7. Page 7 AAS is new system and donor driven (4-5 NGOs and 1 based in Khatlon) Lack of private sector (small scale& demand is low) Government lack willingness (lack of coordination& systematic approach) Local stakeholders overshadowed by heavy donor presence Key challenges: Limited donor coordination (various approaches); Small markets and low level of demand; Lack of government attention and poor government capacity
  • 8. Page 8 • Coordinating with government at various levels: 2013 at local level; 2014 at national level by coordinating with Helvetas, USAID, SAS, MSDSP etc to influence policy etc • Linking clients (to agro shops, machinery services, credit) by mobilizing farmers through village mapping • Coordinating with Helvetas on forums and quarterly bulletin • Coordination meetings • Harmonised approach • Village based experienced farmers • CBOs and their subcommittee roles • Local NGOs Local service delivery INGOs Govern- ment Private sector Project level coordination
  • 9. Page 9 First phase focus on assessment and capacity building activities First phase (2013) • 15 Studies/ assessments • Completed VC analysis and designed intervention on agro policy and sector issues • Built CBO capacity: linked 100 TAGs and farmers Approach/tools • Shift from market driven to village advisory model to deliver services (4 models and guidelines developed) Leveraging • 8 cross visits and competition among CBOs and WPGs • Organizing economic forums with Helvetas, Sarob, government and other stakeholders
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  • 11. Page 11 First phase lessons learned are being incorporated into design of future projects • Market driven approach: Only linking is not effective solution for SHFs (farmers face other issues) • Demand and supply mismatch • Lack of coordination among the actors: private sector/ government/ NGOs • Village advisory models show demonstration effect because of tangible results • CBO mobilization: self help activities • Benefiting larger targets especially women Political and economic constraints : Soviet legacy; Lack of private sector; Land allocation and ownership is complex; Lack of resources (lack of access to inputs; credit 30%) Sector specific constraints : Lack of sector development; Inefficient hard and soft infrastructure; limited by agricultural season Government willingness : at grass root level CBOs are active: Self help initiations Increasing awareness of fee based services: Farmers likely to pay
  • 12. Page 12 THANKS