From Good to Great Applications: A Team's Journey to Usability

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A review of usability testing.

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From Good to Great Applications: A Team's Journey to Usability

  1. 1. From Good to Great ApplicationsA Team’s Journey Into Usabilityhttp://bit.ly/journeytousabilitywww.outsystems.com
  2. 2. “We want you to build aGreat App thatrevolutionizes HumanResources in our company”
  3. 3. Great App =PPT
  4. 4. ProcessToolsPeopleMagichappenshere
  5. 5. Agile ✔OutSystemsPlatform✔?
  6. 6. usabilityBPT SQLperformanceintegrationCSSarchitectureJavascripttesting
  7. 7. “Usability???….We havereal workto do!”
  8. 8. CARE >> LEARN >>SUCCEED
  9. 9. vision + contextwhat? why?
  10. 10. talk the business talk
  11. 11. seeing is believing
  12. 12. The UserStarted as just another informal usability test…
  13. 13. Whattaa?Whathappened??Ok…That’s mycode!!The "I cant believe he just did that" momentThis is fun!
  14. 14. … Ok...Not good...Im going toget smacked...OMG!Maybe Im notgetting this...The "this could be a problem" moment
  15. 15. Huhhhhhhhh…Not ok…Get me aREAL user!I must do somethingabout thisI knew this guywas an idiot...The "its not us, its them" moment
  16. 16. He isdestroyingour baby!!The "he must not leave the room" momentHuhhhhhhhh…Not his fault!Aahhhhh!!
  17. 17. passionenthusiasmenergyobsessionadorationfervordedicationcommitmenteagernessfascination
  18. 18. The Usability ChampionEnthusiastEnergeticVigorousCommitted
  19. 19. The Pixel NaziObsessedPreoccupiedPainfulExcruciating
  20. 20. “I know it is not good….But I don’t knowhow to fix it!”
  21. 21. CARE >> LEARN >>SUCCEED
  22. 22. 8020What you must learn aboutusabilityWhat you can learn about usabilitystatisticssurveyspersonasA/B testingfocus groupseye trackinghigh-res prototypingusability labsUser research, basic design rules, informal testingheuristicevaluationstask analysisInformation architecture
  23. 23. Usability ExpertSolid frameworkAdvanced patternsImplementation auditingTeam guidance
  24. 24. 160 h of usability expert124 h of training32 h of usability testing
  25. 25. CARE >> LEARN >>SUCCEED
  26. 26. time budget adoption
  27. 27. www.outsystems.com/ux-for-it
  28. 28. one more thing…
  29. 29. The TeamAWESOME!http://bit.ly/journeytousabilitywww.outsystems.com

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