Manila Water. Our Sustainability Journey

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presented in ASIA Water Week 2013, Manila 11-13 March 2013

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Manila Water. Our Sustainability Journey

  1. 1. Our Sustainability Journey
  2. 2. OutlineI. The Manila Water StoryII.    Sustainability Practices Across the Value ChainIII.  Championing SustainabilityBeyond the East ZoneBeyond the East Zone2
  3. 3. The Manila Water SStory© Manila Water 2011
  4. 4. Pre‐PPPWaterWaterAvailability26%
  5. 5. Pre‐PPPILLEGALILLEGAL CONNECTIONS LEAKSLOW PRESSURE POOR CUSTOMERSERVICETO NO WATER SERVICE
  6. 6. Public‐Private P hiPartnership (1997)Metropolitan Waterworks and Sewerage System
  7. 7. Objectives of the PPPExpand Improve IncreaseExpand Service CoverageImprove Service DeliveryIncrease Operating EfficiencyCoverage Delivery Efficiency
  8. 8. East ZoneConcession AreaArea23 cities and23 cities and municipalities
  9. 9. MilestonesWaterWaterAvailability99%99%
  10. 10. Milestonesfrom 3M tofrom 3M to 6.2Mcustomerscustomers
  11. 11. Milestonesf 63%from 63% to 11% NRWto 11% NRW700 MLD Saved
  12. 12. Milestones24/7 and potablepotable
  13. 13. SustainabilityPractices AcrossThe Value ChainThe Value Chain
  14. 14. O i i i b l d i h i i fManila Water’s business model is anchored on sustainabilityOur vision is to become a leader in the provision of water, wastewater, and other environmental services which willand EnhanceSustainableEmpowerPeopleProtect theEnvironment SustainableDevelopmentPeople Environment“Triple Bottomline”14
  15. 15. Water SourceDistribution IntegratedManagementS tWastewaterManagementSystem Management
  16. 16. Water Source
  17. 17. Water Source:“Adopt‐a‐WatershedAdopt‐a‐Watershed Program”• More than 50,000 seedlings planted in total 65,200 hectares in Angat, Ipo and La Mesa Dams• 300 indigenous families with sustainable livelihood• 300 indigenous  families with sustainable livelihood• Partners: 70 various organizations
  18. 18. Water Source:“Comprehensive WatershedComprehensive Watershed Masterplan in Marikina”• Reforesting 1,000 hectares • Partner: DENR
  19. 19. Water Source:Water Source:“Ground Water Protection Program”• Awareness on limitations and effects of Ground WaterLGU t i l ti f d t• LGU partners in regulating use of ground water • Partner: NWRB and LGUs
  20. 20. Water SourceDistribution
  21. 21. Distribution:System Losses ReductionSystem Losses Reduction“Network Improvement Program”• From 63% NRW to 11%; 700 MLD saved• Partners: MWSS, DPWH, MMDA, LGUs
  22. 22. Di t ib tiDistribution:Water for the Poor“Tubig Para Sa Barangay”Tubig Para Sa Barangay• From P150/cu.m. to P7• 1.7M low income people now enjoy 24/7 potable water• Partners: Communities and LGUs
  23. 23. Distribution:Community ServiceCommunity Service“Lingap” Program• 300 institutions served• 1.5M beneficiaries• Partners: “Lingap Eskwela” (Partner: DepEd)“Lingap Ospital” (Partner: DOH)Lingap Ospital  (Partner: DOH)“Patubig sa Palengke (Partner: DILG)“Patubig sa City Jail” (Partner: BJMP, DILG)“Lingap Ampunan” (DSWD)
  24. 24. Distribution:Vendor ManagementVendor Management“Suki” Program• Sustainability Policy, Health and Safety Policy and ProperSafety Policy and Proper Housekeeping Practices among all vendors• Partners: Vendors
  25. 25. Distribution:Supply Chain ProgramSupply Chain Program“Kabuhayan Para sa Barangay” Program• 8 Beneficiary Cooperatives with 900 families• Partner: Manila Water Foundation
  26. 26. DistributionDistribution:Energy Efficiency ProgramEnergy Efficiency ProgramCarbon Management Plans• One of firsts to adopt the PhilGARPOne of firsts to adopt the PhilGARP• Continual management of carbon emission
  27. 27. Water SourceDistribution IntegratedManagementS tSystem
  28. 28. DistributionIntegrated Management System:Management System:ISO 14001 for Environmental Management
  29. 29. IntegratedIntegrated Management System:System:OSHAS 18001 for Occupational Health & pSafety• For Employees: Employment benefits and Health and Safety Policy• 10 Million Safe Man‐hours
  30. 30. Integrated gManagement System: ISO 17025:2005 accredited Laboratory Services DepartmentyISO 9001 for Quality Management SystemLaboratory Services Department System
  31. 31. Water SourceDistribution IntegratedManagementS tWastewaterManagementSystem
  32. 32. WastewaterManagement:Management:Sanitation Service“Sanitasyon Para sa Barangay” • 1M household septic tanks desludged• 78 Desludging Tankers• Partners: DENR, LLDA, LGUs, MWSSy g yProgramPartners: DENR, LLDA, LGUs, MWSS
  33. 33. WastewaterManagement:Management:Sewerage System• 38 Sewage Treatment Plants23%• 23% sewage coverage• Partners: DENR, LLDA, LGUs, MWSS
  34. 34. • Commitment to used water managementWastewaterManagement:• Partners: MMDA, DENR, DPWH, MWSS, LLDA, LGUsgCatchment‐based Strategy“3‐River Masterplan”
  35. 35. Wastewater IEC:“Toka Toka” MovementToka Toka  Movement• First environmental movement onFirst environmental movement on wastewater management• Pioneer Partners: ADB and ABSCBN Foundation
  36. 36. Wastewater IEC:“Toka Toka” Movement• 99,168 on‐ground supporters• 78 projects lined‐up for its first year• 14 partners acquired in 7 months
  37. 37. ChampioningSustainabilityBeyond the East ZoneBeyond the East Zone
  38. 38. Spreading the Advocacy:“Lakbayan” Program( il )(Water Trail Tour)• 67 institutions served• 3,746 participants
  39. 39. Annual S t i bilitSustainability ReportingReporting• Level A compliance GRI G3.1 indicators• ISO 26000 guidance on social responsibility
  40. 40. Annual Sustainability yReporting for SubsidiariesSubsidiaries• For 2013 onwards, New Business Operations (Clark Water, Laguna Water andOperations (Clark Water, Laguna Water and Boracay Water) will have its own sustainability reporting
  41. 41. And the Journey continues…42
  42. 42. h kThank you.
  43. 43. Securing your future today

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