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  • 1. Our Sustainability Journey
  • 2. OutlineI. The Manila Water StoryII.    Sustainability Practices Across the Value ChainIII.  Championing SustainabilityBeyond the East ZoneBeyond the East Zone2
  • 3. The Manila Water SStory© Manila Water 2011
  • 4. Pre‐PPPWaterWaterAvailability26%
  • 5. Pre‐PPPILLEGALILLEGAL CONNECTIONS LEAKSLOW PRESSURE POOR CUSTOMERSERVICETO NO WATER SERVICE
  • 6. Public‐Private P hiPartnership (1997)Metropolitan Waterworks and Sewerage System
  • 7. Objectives of the PPPExpand Improve IncreaseExpand Service CoverageImprove Service DeliveryIncrease Operating EfficiencyCoverage Delivery Efficiency
  • 8. East ZoneConcession AreaArea23 cities and23 cities and municipalities
  • 9. MilestonesWaterWaterAvailability99%99%
  • 10. Milestonesfrom 3M tofrom 3M to 6.2Mcustomerscustomers
  • 11. Milestonesf 63%from 63% to 11% NRWto 11% NRW700 MLD Saved
  • 12. Milestones24/7 and potablepotable
  • 13. SustainabilityPractices AcrossThe Value ChainThe Value Chain
  • 14. O i i i b l d i h i i fManila Water’s business model is anchored on sustainabilityOur vision is to become a leader in the provision of water, wastewater, and other environmental services which willand EnhanceSustainableEmpowerPeopleProtect theEnvironment SustainableDevelopmentPeople Environment“Triple Bottomline”14
  • 15. Water SourceDistribution IntegratedManagementS tWastewaterManagementSystem Management
  • 16. Water Source
  • 17. Water Source:“Adopt‐a‐WatershedAdopt‐a‐Watershed Program”• More than 50,000 seedlings planted in total 65,200 hectares in Angat, Ipo and La Mesa Dams• 300 indigenous families with sustainable livelihood• 300 indigenous  families with sustainable livelihood• Partners: 70 various organizations
  • 18. Water Source:“Comprehensive WatershedComprehensive Watershed Masterplan in Marikina”• Reforesting 1,000 hectares • Partner: DENR
  • 19. Water Source:Water Source:“Ground Water Protection Program”• Awareness on limitations and effects of Ground WaterLGU t i l ti f d t• LGU partners in regulating use of ground water • Partner: NWRB and LGUs
  • 20. Water SourceDistribution
  • 21. Distribution:System Losses ReductionSystem Losses Reduction“Network Improvement Program”• From 63% NRW to 11%; 700 MLD saved• Partners: MWSS, DPWH, MMDA, LGUs
  • 22. Di t ib tiDistribution:Water for the Poor“Tubig Para Sa Barangay”Tubig Para Sa Barangay• From P150/cu.m. to P7• 1.7M low income people now enjoy 24/7 potable water• Partners: Communities and LGUs
  • 23. Distribution:Community ServiceCommunity Service“Lingap” Program• 300 institutions served• 1.5M beneficiaries• Partners: “Lingap Eskwela” (Partner: DepEd)“Lingap Ospital” (Partner: DOH)Lingap Ospital  (Partner: DOH)“Patubig sa Palengke (Partner: DILG)“Patubig sa City Jail” (Partner: BJMP, DILG)“Lingap Ampunan” (DSWD)
  • 24. Distribution:Vendor ManagementVendor Management“Suki” Program• Sustainability Policy, Health and Safety Policy and ProperSafety Policy and Proper Housekeeping Practices among all vendors• Partners: Vendors
  • 25. Distribution:Supply Chain ProgramSupply Chain Program“Kabuhayan Para sa Barangay” Program• 8 Beneficiary Cooperatives with 900 families• Partner: Manila Water Foundation
  • 26. DistributionDistribution:Energy Efficiency ProgramEnergy Efficiency ProgramCarbon Management Plans• One of firsts to adopt the PhilGARPOne of firsts to adopt the PhilGARP• Continual management of carbon emission
  • 27. Water SourceDistribution IntegratedManagementS tSystem
  • 28. DistributionIntegrated Management System:Management System:ISO 14001 for Environmental Management
  • 29. IntegratedIntegrated Management System:System:OSHAS 18001 for Occupational Health & pSafety• For Employees: Employment benefits and Health and Safety Policy• 10 Million Safe Man‐hours
  • 30. Integrated gManagement System: ISO 17025:2005 accredited Laboratory Services DepartmentyISO 9001 for Quality Management SystemLaboratory Services Department System
  • 31. Water SourceDistribution IntegratedManagementS tWastewaterManagementSystem
  • 32. WastewaterManagement:Management:Sanitation Service“Sanitasyon Para sa Barangay” • 1M household septic tanks desludged• 78 Desludging Tankers• Partners: DENR, LLDA, LGUs, MWSSy g yProgramPartners: DENR, LLDA, LGUs, MWSS
  • 33. WastewaterManagement:Management:Sewerage System• 38 Sewage Treatment Plants23%• 23% sewage coverage• Partners: DENR, LLDA, LGUs, MWSS
  • 34. • Commitment to used water managementWastewaterManagement:• Partners: MMDA, DENR, DPWH, MWSS, LLDA, LGUsgCatchment‐based Strategy“3‐River Masterplan”
  • 35. Wastewater IEC:“Toka Toka” MovementToka Toka  Movement• First environmental movement onFirst environmental movement on wastewater management• Pioneer Partners: ADB and ABSCBN Foundation
  • 36. Wastewater IEC:“Toka Toka” Movement• 99,168 on‐ground supporters• 78 projects lined‐up for its first year• 14 partners acquired in 7 months
  • 37. ChampioningSustainabilityBeyond the East ZoneBeyond the East Zone
  • 38. Spreading the Advocacy:“Lakbayan” Program( il )(Water Trail Tour)• 67 institutions served• 3,746 participants
  • 39. Annual S t i bilitSustainability ReportingReporting• Level A compliance GRI G3.1 indicators• ISO 26000 guidance on social responsibility
  • 40. Annual Sustainability yReporting for SubsidiariesSubsidiaries• For 2013 onwards, New Business Operations (Clark Water, Laguna Water andOperations (Clark Water, Laguna Water and Boracay Water) will have its own sustainability reporting
  • 41. And the Journey continues…42
  • 42. h kThank you.
  • 43. Securing your future today