Revolutionizing CRM market & B2B eCommerce - Oro MeetUp in Paris

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Oro's Product Vision – Learn how Oro is revolutionizing the B2B eCommerce and CRM markets.
See how OroCRM improves the management of your multi-channel customer experience, which results in significant competitive advantages for your business. Also, learn why OroCommerce is a game-changer for B2B companies looking to implement a successful eCommerce strategy.

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Revolutionizing CRM market & B2B eCommerce - Oro MeetUp in Paris

  1. 1. Oro MeetUp France #OroMeetUp | Mardi 6 Décembre
  2. 2. OroMeetUp France Bienvenue !! OroPlatform OroCRM OroCommerce Akeneo Marello and much more …
  3. 3. OroMeetUp France Bienvenue !!
  4. 4. OroMeetUp France Merci !
  5. 5. Agenda 15h15 - 15h45 Découvrez comment April Moto augmente son taux de transformation avec OroCRM 15h45 - 16h15 La Compagnie des Vacances accélère son développement en Europe avec OroCRM Pause Café – Démos & Networking Arnaud Touzeau Directeur Technique, April Moto Julien Heroux Responsable SI, April Moto Stéphane Calimodio Co-fondateur, Synolia
  6. 6. Agenda 16h30 – 17h15 B2B, soyez prêts pour la 2ème vague e-commerce 17h15 - 17h45 Comment Paypal accompagne les e-commerçants B2B 17h45 - 18h15 Plus rapides, plus beaux, plus intelligents : comment améliorer le ROI de vos campagnes d'emailing ? Cocktail Dinatoire - Démos Frédéric De Gombert CEO Co-fondateur, Akeneo Federico Zambelli Hosmer Head of SMB Western Europe, PayPal Simon Brid Co-fondateur, dotmailer
  7. 7. Agenda Pour commencer Découvrez comment Oro révolutionne les marchés du CRM et de l’E-commerce B2B Yoav Kutner CEO, Oro Inc
  8. 8. Bonjour!
  9. 9. Revolutionizing Commerce
  10. 10. The Oro Team Yoav Kutner CEO Jary Carter CRO Dima Soroka CTO Michael Bessolov VP, Engineering Motti Danino VP, Operations Roy Rubin Advisor
  11. 11. Oro • 160+ employees • 4 Countries • 6 offices • Backed by Highland Europe
  12. 12. About Oro
  13. 13. The Vision
  14. 14. Open Source Flexibility Customizability Ecosystem Total Cost Of Ownership Open Source
  15. 15. Oro’s Technology Principles • Extensibility • Flexibility • Maintainability • Performance • Security • Deployment
  16. 16. Oro’s Technology Stack • OroPlatform, OroCommerce and OroCRM • PHP, MySQL, PostgreSQL • Symfony2 • Backbone • Elasticsearch • OroCloud • Docker • Kubernetes
  17. 17. Oro Downloads 0 30,000 60,000 90,000 120,000 150,000 Aug-15 Sept-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sept-16 Oct-16 Oro Downloads
  18. 18. Active Oro Installs 0 27,500 55,000 82,500 110,000 137,500 Aug-15 Sept-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sept-16 Oct-16 Active Oro Installs
  19. 19. The Oro Community
  20. 20. OroPlatform Features • User and permission management • Global search • REST and JSON API • Report and workflow engine • Navigation • System configuration • UI/UX controls • More…
  21. 21. 2.0 • Message Queue (RabbitMQ) • Single code namespace • Workflow permissions management • Advance user authentication settings 2017 • Advanced access rules • Schema less entity management OroPlatform Roadmap
  22. 22. Applications Built on OroPlatform
  23. 23. Create a Better Customer Experience
  24. 24. “Worldwide CRM Market size grew 13.3% from $20.4B in 2013 and will grow to $36.5B in 2017” (Gartner May 22 2015) 18.40% 12.10% 9.10% 6.20% 3.80% 50.40% SalesForce SAP Oracle MS Dynamics IBM Other CRM Market Share
  25. 25. OroCRM Fits the SMB Needs SalesForce SAP/Oracle SugarCRM Zoho InfusionSoft OroCRM Flexibility Total Cost of Ownership
  26. 26. Multi-Channel
  27. 27. 360 Degree View of The Customer
  28. 28. Marketing
  29. 29. Workflows
  30. 30. • Sales team management • BI reporting and dashboards • Social Integration • Integration with leading ecommerce platforms OroCRM Roadmap
  31. 31. • All the CRM enterprise version features • Same Ultimate flexibility and performance as the on-premise version • The latest SaaS version Launched in September 2016 • Over 700 new instances • OroCRM PaaS is scheduled for early Q2/2017 OroCRM Enterprise Cloud
  32. 32. OroCRM Customers
  33. 33. Data Processes Systems Metrics Questions Analytics Profit Analytics Activity Factoring in OroCRM licensing and development costs, marketing and operational costs… ROI from campaigns so far; • Segmented Promotions: 3,186% • Direct Mail: 1,050% • Automated Email: 5,111% Payback time for OroCRM investment, 3 months A L L I E S
  34. 34. OroCRM Pricing Model
  35. 35. What is B2B Commerce? • Business to business (B To B/ B2B) is a type of commerce transaction that exists between businesses, such as those involving a manufacturer and wholesaler, or a wholesaler and a retailer. – investopedia.com • Business to Business Electronic-Commerce one business selling to another business via the Web. – PC Magazine
  36. 36. B2B e-Commerce Use Cases • Self served model. • Buyer Seller interaction • Market place
  37. 37. 5.5 12. 0. 3. 6. 9. 12. 15. 2012 2020 Source Frost & Sullivan Global B2B Online Gross Sales Volume (Trillions)
  38. 38. “U.S. combined spend on Commerce and Order Management platforms will grow at an annual compound growth rate of 10% in the next 4 years from $1.4B in 2014 to $2.1B in 2019.” – The Forrester Wave
  39. 39. B2B Commerce Gaps Hybris/Intershop Magento Oracle/ATG IBM/WebSphere NetSuite OroCommerce Cloud Craze Total Cost of Ownership Flexibility
  40. 40. “Demandware, Digital River, MarketLive and Elastic Path do not have the capabilities to support complex B2B needs. They were all included though in the B2C wave report.” – The Forrester Wave
  41. 41. Why OroCommerce? • Multiple Websites • Mobile Optimized Buyer and Sales Representative Experience • Corporate Accounts • Personalized Catalogs • Multiple Price Lists • Configure-to-Quote and Quote-to-Order Workflows • Quick Order Form • Store Frontend Optimized for B2B Buying Experience • B2C-style branded frontend and experience
  42. 42. Corporate Accounts
  43. 43. Personalized Catalogs
  44. 44. Multiple Price Lists
  45. 45. Quick Order Form
  46. 46. Store Frontend Optimized for B2B Buying Experience
  47. 47. Configure-to-Quote and Quote-to-Order Workflows
  48. 48. OroCommerce Roadmap • Fully personalized customer experience • Built-in flexible content management • Sales Rep Interface • Contract pricing • Configurable payment term levels • Mobile Optimized with Buyer and Sales Representative Experience • Reports, dashboards and data insights • Integrations – ERP, Accounting, Shipping, Payments eyc • Shopping cart price rules, discounts and coupons • Guest checkout, account application workflow, payment terms application workflow • Built-in customer messaging
  49. 49. OroCommerce Pricing Model Revenue Cost # of Users Included <€10M €35,000 10 €10-25M €65,000 25 €25-50M €100,000 50 €50-100M €150,000 100 >€100M €250,000 200 Additional Users €99 Month/user
  50. 50. Announcements Beta 5 is Now Available RC will be Available on 12/16 GA will be available in Q1/17
  51. 51. OroCommerce Akeneo Connector Alpha Version is now Available
  52. 52. • Alpha version - beta 3 compatible  allow the Oro admin to import basic Akeneo standard catalog entities, including  Categories  Attributes & attributes' options  Products  Media (Images, PDF files...) • Beta 1 : Make it Beta 5 compatible • Beta 2 : Improve the bundle w/ a sftp connection management from the OroCommerce UI • Beta 3 : Improve the bundle w/ the family and the variant group flows to import attribute sets and configurable products OroCommerce Akeneo Connector Alpha is now Available
  53. 53. Merci beaucoup! e: yoav@oroinc.com t: @YoavKutner

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