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Oracle WebCenter: Modernize, Aggregate, and Extend Your Portals
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Oracle WebCenter: Modernize, Aggregate, and Extend Your Portals

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With Oracle WebCenter, you can quickly assemble application dashboards. Instead of searching multiple systems for all the information you need, you’ll get a solution to access, streamline, and track …

With Oracle WebCenter, you can quickly assemble application dashboards. Instead of searching multiple systems for all the information you need, you’ll get a solution to access, streamline, and track all activities—a unified solution with a single view. View this presentation to see how you can use Oracle WebCenter to modernize, aggregate and extend your portals.

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  • 1. 1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 2. Oracle WebCenter: Modernize,Aggregate & Extend YourPortalsMark Brown, Sr. Director, WebCenter,Oracle2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 3. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 4. Agenda  Business Challenges  Why Oracle WebCenter?  Oracle WebCenter Portal in Action  Summary  Q&A4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 5. Engaging Employees & Partners is Essential to Driving Business Value5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 6. Companies with lowlevels of employeeengagement have totalshareholder returnsthat are lower than theaverage by28% 6 | © 2012 Oracle Corporation – Proprietary and Confidential Source: Trends in Global Employee Engagement, Aon Hewitt, 2011
  • 7. Organizations with highlevels of employeeengagement outperformthe total stock marketindex and post totalshareholder returns thatexceed the average by22% 7 | © 2012 Oracle Corporation – Proprietary and Confidential Source: Trends in Global Employee Engagement, Aon Hewitt, 2011
  • 8. Engaging Customers is Critical For Business Growth8 Source: “Competitive Strategy In The Age Of The Customer”, Forrester, June 2011 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 9. 86%of consumers will payMORE for a bettercustomer experience 9 | © 2012 Oracle Corporation – Proprietary and Confidential Source: Harris Interactive, Customer Experience Impact Report 2009-2011
  • 10. 89%of customers will begindoing business with acompetitor following apoor customerexperience 10 | © 2012 Oracle Corporation – Proprietary and Confidential Source: Harris Interactive, Customer Experience Impact Report 2009-2011
  • 11. 30% of people’s time is spent searching for information. 50% of organizations have more than 4 core applications 80% of an organization’s content is unmanaged. Employees with the most extensive digital networks are 7% more productive.11 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 12. Application Silos are Everywhere Many business flows require the user to manage the connections Multiple UIs create adoption and training problems Point to point Human Customer Enterprise Resources Relationship Resource Legacy integration is SystemsManagement Management Planning impractical 12 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 13. PortalsModernize, Aggregate, Extend Notifications Search Documents Discussions Email & Presence Wiki, Social Blog Networks Other Data Partner Custom Sources Legacy BI Other Apps13 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 13
  • 14. Value Drivers for Business Users Enable Self- • Access to end-users Service • Minimal training required Contextual • Combine apps & data sources wiring and • Mashup of related and more visualization accurate information Role-Based • Access to key information as needed Work • Limited to ‘task at hand’ Environment14 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 15. Value Drivers for IT Organizations Shift from • Enable business users to build Developing to work environments Enabling • Focus on building infrastructure Reduce IT Costs • Reusable Business Components Reduce IT • Enable the long tail of backlog applications15 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 16. Why Oracle WebCenter?16 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 17. Oracle WebCenterEngage Your Customers. Empower Your Business. Oracle WebCenter is the engagement platform powering exceptional experiences for employees, partners and customers.  Drive sales and loyalty with engaging cross-channel online experiences  Provide a single point of access with self-service portals and application dashboards  Enhance productivity with social collaboration  Ensure timely, relevant and accurate information with enterprise content management17 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 18. Oracle WebCenter Portal Provide Self-Service with an Intuitive User Experience Enterprise Sites Dashboards Composite Collaborative Mobile Portals Apps & RIA Applications WebCenter Portal Integration Content Search Context Social Personalization Security Manageability Content CRM ERP Legacy BI Data Sources Applications18 Copyright © 2011, Oracle and/or its affiliates. All rights reserved.
  • 19. Modernize and Simplify WebCenter Portal Aggregate Important Data Extend to Customers19 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 20. Modernize and Simplify the User ExperienceBenefits Refresh a dated UI Simplify common tasks A more modern, engaging experience Many ‘customizations’ become configuration options at the UI layer Opens door to richer personalization etc20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 21. 21 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 22. Aggregate Useful InformationBenefits Tie multiple apps in role-based “places” (Portals) Provide tools for domain experts22 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 23. 23 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 24. Extend to Customers and Partners Benefits Enable “Self-Service” Mashup additional valuable data Lower cost per transaction Enable Mobile solution Ex: Part Ordering Portal 24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 25. 25 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 26. Oracle WebCenter for Applications Customers26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 27. Enterprise Application IntegrationProven Integrations with Core Business Applications • Portlet Development • Web Services • Pagelet Wizard •Form Design Aid Kit (PDK) • Web Engine Portlets (FDA) Based Portlets • JSR 168/WSRP 1.0 • WebCenter services • WSRP Portlets •Web Services27 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 28. NavigationOracle WebCenter Portal Social SearchTools for both Business Users and IT Transactions • Library of reusable component based on Fusion Apps, BPM, SOA Suite, BI and Industry Apps Documents • Business Mash-up editor for creating mash-ups at runtime Business IntelligenceIntegrated Content and BPM • Tightly integrated enterprise class Content repository • Integration and embedded within Oracle BPM for Process Navigation Portals and other use-cases.Composite Application Framework Documents Transactions Social • Certified integration with Oracle Applications • Flexible and open architecture to surface back-office Search capabilities BusinessContextual Social and Personalization Intelligence Information • In-Context social tools like activity streams, presence and forums • Dynamic scenario based personalization services28 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 29. Call to ActionConsider Portal  Can some processes be enhanced with a more modern UI?  Should you have other content available at that moment? – Policy / procedure doc – Other critical data  Do layers of steps and people sit between in front application? – Some can be simpler  Can a subset of the apps be accessed directly to the customer?29 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 30. Oracle WebCenterEngage Your Customers. Empower Your Business. Oracle WebCenter is the engagement platform powering exceptional experiences for employees, partners and customers.  Drive sales and loyalty with engaging cross-channel online experiences  Provide a single point of access with self-service portals and application dashboards  Enhance productivity with social collaboration  Ensure timely, relevant and accurate information with enterprise content management30 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 31. Join the WebCenter Community!Are You Part of the Latest Conversations? Oracle WebCenter blog: http://blogs.oracle.com/webcenter Oracle WebCenter Homepage: http://oracle.com/webcenter Oracle WebCenter Newsletter: http://oracle.com/newsletters Twitter: http://twitter.com/oraclewebcenter Facebook: http://facebook.com/webcenter LinkedIn: http://linkd.in/ORCL_Social31 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.
  • 32. 32 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 16
  • 33. 33 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 16